Customer Service High School

JAIME R. MORAN

**** ******* ******, ********, ***** Carolina 29501 843-***-****

OBJECTIVE A challenging position utilizing great work ethics in a fast pace, high energy

work environment

EXPERIENCE CHILD SUPPORT ENFORCEMENT AGENT II Feb. 2004 – May. 2006

Duplin County Department of Social Services, Kenansville, North Carolina

• Managed a child support enforcement caseload.

• Daily communication with clients, absent parents, employers of

absent parents in caseload, via fax, phone, or office visit.

• Accompanied and assisted county attorney in bi-monthly court

hearings.

• Responsible for verifying income and preparing child support

worksheets, in preparation for court hearings.

• Processed/typed Child Support Orders for county attorney.

• Management of child support payments in caseload and proper

disbursements.

CHILD SUPPORT ENFORCEMENT DATA ENTRY Mar. 2003 – Feb. 2004

Duplin County Department of Social Services, Kenansville, North Carolina

• Conducted initial in office interviews with potential department

clients.

• Compiled and processed location information on absent parents.

JAIME R. MORAN

• Entered initial case information into to department system.

• Responsible for receiving and distributing incoming mail and

faxes for enforcement agents.

• Responsible for the enforcement reception area in the absences of

department receptionist.

• Attended workshops and annual conferences.

CUSTOMER SERVICE REPRESENTATIVE Jan. 1998 – Feb. 2000

TranSouth Financial Corporation, Wallace, North Carolina

• Collection and processing customer payments.

• Making daily collection calls.

• Processing daily incoming and outgoing mail.

• Processing and closing personal/auto loans.

• Attending several out of state training classes.

CUSTOMER SERVICE REPRESENTATIVE Jun. 1995 – Jan. 1998

Time Financing Service, Wallace, North Carolina

• Collection and processing customer payments.

• Making daily collection calls.

• Processing daily incoming and outgoing mail.

• Processing and closing personal/auto loans.

JAIME R. MORAN

EDUCATION HIGH SCHOOL DIPLOMA Jun. 1995

Wallace Rose-Hill High School, Teachey, North Carolina

• National Honors Society 1993-1995

• Who’s Who of American High School Students 1991-1995

*REFERENCES AVAILABLE UPON REQUEST

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