Dale R. Brown
South Holland, IL 60473
******************@*****.***
Objective
A challenging position as an executive assistant and/or office manager at a
growth-oriented firm, which will allow me to both further utilize my skills
and acquire new abilities.
Experience
2007 - 2009 Zimmer, Gunsul, Frasca Architects Chicago, IL
Executive Assistant / Office Manager
. Planned the daily work tasks and for and supervised
administrative staff
. Developed office procedures and policies; filed and
maintained office records
. Dictation, typing, word processing and data entry
. Interviewed prospective clerical employees and evaluated
the performance of each staff member
. Resolved inter office disputes
. Purchased supplies and maintained an appropriate
inventory level
. Processed invoices and check requests and prepared
expense reports
. Made all travel arrangements and itineraries; domestic
and international
. Assisted with all administrative duties including typing
correspondence, proposal preparation, transcription,
data entry and phone answering as needed
2005 - 2007 DeStefano and Partners Chicago, IL
Executive Assistant / Office Manager
. Maintained financial and administrative files, i.e.
contract copies
. Ensured the optimal functioning of all office machines,
troubleshot problems and established new contracts for
services as needed and liaised with all office services
vendors
. Handled mail distribution, filing and copying as needed
and served as back up for receptionist when needed
. Coordinated all office event planning, i.e. conferences,
family activities and staff meetings; on and off site
2000 - 2005 HNTB Engineering Corporation
Chicago, IL
Executive Assistant / Office Manager
. Composed and edited all correspondence, memos,
presentations and meeting minutes
. Screened incoming phone calls and managed executive's
calendars
. Maintained all financial records and submitted invoices
to clients
. Was responsible for contract administration: writing,
proofreading and submitting proposals to clients
. Maintained all office equipment and serviced contracts;
got bids from various vendors and negotiated service
contracts
. Made all travel arrangements and itineraries; domestic
and international
. Coordinated meetings and conference calls; in-house and
client related
. Processed expense reports, including AMEX reconciliation
and billing statements
. Ordered and kept an inventory of all office supplies and
coordinated various office support services; purchasing,
facilities management, parking lot and security included
. Worked with vendors to coordinate the purchase/lease of
new equipment and to resolve discrepancies in billing
and Maintained all office equipment
. Managed all mailings completed internally and externally
. Assisted in the preparation, set up and break down of
all company events/meetings
1996 - 2000 CCN, Inc. Downers Grove, IL
Administrative Assistant/Members Coordinator
. Provided administrative support to the workers
compensation unit
. Processed all new members profiles, information requests
and updates
. Data entry, paper/electronic filing, dictation and
arranged conference calls
. Maintained and updated physician files and licenses
Education
Kennedy King College Chicago, IL
AA in Liberal Arts
Technical Skills
Word Perfect, Microsoft Word, Excel, Power Point and Outlook, Lotus Notes,
Blackberry and Internet
summary of qualifications
. Extensive administrator experience in office procedures and management
within multiple industries.
. Successful track record supporting the efforts of executive-level
staff, including partners, managing directors and senior partners.
. Demonstrated capacity to develop and maintain comprehensive
administrative processes that improve the efficiency of day-to-day
operations.
. Strong oral and written communication skills, with success in
prioritization.
. Well organized and self-motivated.
. Proven ability to handle multiple projects simultaneously and meet
tight deadlines.
References available upon request