Management Human Resource

Location:

Posted:

April 16, 2010

Tanika Gilmore

**************@*****.***

Objective

I'm seeking a challenging, entry-level position in a Human Resource or

Management role that can utilize the skill I have obtained through

education and previous employment.

Skills

Employment law mediation & advocacy staff recruitment and retention

employee relations training and development performance management

FMLA/ADA/EEO/WC benefits administration Microsoft Office Peachtree.

Education

2008-2010 Concordia University Madison Wisconsin B.A in Human

Resource Management

1999-1999 Olive Harvey College Chicago Illinois Pharmacy

Technician Certificate

Experience

2009-present HP Enterprise Services Member Services Representative

Madison Wisconsin

Assist applicants/recipients with economic assistance programs

Provide information about multiple programs: Medicaid, Badger care plus,

and Wisconsin Food Share.

Offered members ways of resolving issues related to: applications, loss of

benefits, billing issues, locating providers, card replacement,

eligibility.

2002-2009 Joe's Feminique Receptionist Chicago Illinois

Light book keeping appointment scheduling collect booth rents rented

booths to new stylists order office and hair supplies.

2004-2008 Midwest Clearing Human Resource Generalist Hazel

Crest Illinois

Payroll cost budgets staff recruitment and retention employee

relations secured contracts with new publishers performance management

1995-2001 Arby's Roast Beef Assistant Manager Chicago

Illinois

Staff recruitment & retention employee relations performance management

payroll purchased food beverages and supplies as needed.