Human Resources Manager

Caprina K. Wakefield

** ******** **** **.

St. Peters, MO 63376

Phone: 636-***-****

e-mail: ************@*****.***

Summary of Qualifications

Demonstrated success and most recognized for solid interpersonal skills and

being a committed business partner that is a self-motivated team player

with a strong desire to enhance applied human resources capabilities while

supporting a company's business objective. Fourteen years of progressive

experience in:

Leadership

Strategic Planning/M&A

Employee Relations

Employee Development/Succession Planning

Organizational Development and Design

Legal Compliance

Policy/Procedure Design

Benefit Negotiations

ROI Metrics

Recruiting, Selection and Training

Plan Administration

Compensation/Payroll

Professional Experience

K.V. Pharmaceutical, Earth City, MO

2008 - 2010

Specialty Pharmaceuticals

Manager, Employee Relations

. Managed reduction in force and lay-off project for 1,000 employees due to

production stoppage by the FDA.

. Established and lead the recall process of 150 employees

. Lead Operations, Quality and Finance departments in organizational

optimization and cultural realignment.

. Instrumental in change management of KV's culture, values, and behaviors

through progressive leadership and direction of key human resources

procedures, practices and philosophies.

. Interact with internal and external counsel to avoid legal liability.

. Investigate and resolve employee complaints and compliance matters at all

levels of the organization.

. Coach management in employee issues such as discipline, performance

appraisals and motivation

. Spearhead change in performance management practices.

Magellan Health Services, Earth City, MO

2007 - 2008

Behavioral Health, Radiology and Specialty Pharmaceuticals - $2.3 billion,

employs 7,000

Director, Human Resources - project role

. Designed and implemented HR Shared Services Center, on time and within

budget resulting in savings of $30,000 within the first year. Annual

savings of $80,000 in FTE and process improvements thereafter.

. Successful integration of 1800 acquired new hires into payroll and HR

systems resulting in 98% audit compliance

. Manage HRMS, Payroll, Centralized file room and HR Service Center.

Sara Lee Corporation, Earth City, MO

2004 - 2007

Food & Beverage Division, Fortune 500 - $11.5 billion, employs over 30,000

Sr. Manager, Human Resources - Sara Lee Shared Services of North America

(SSNA) 2005 - 2007

. Led integration and culture change within SSNA during transformation

initiatives.

. Managed staffing process with 150 new hires in fiscal year 2006 while

sustaining only 5.7% regrettable turnover

. Reduced turnover in the payroll department from 40% to 0% sustained.

. Leading member of Absence Management CIW team saving SL $800,000

annually.

. Lead SSNA PMP process in FY06 and FY07.

Corporate Human Resources Compliance Coordinator - Sara Lee Bakery Group

2004 - 2005

. Provide legal, compliance, best practice, HR consultation and employee

relations support to all corporate departments and 124 plant and depot

locations.

. Legal compliance - AAP, FMLA, ADA, ADEA, DOL, EEO-1, Fair Employment

Agencies. Prepare and submit responses to all Charges of Discrimination

and negotiate settlements and conciliations saving $350k.

. OFCCP audit document preparation and planning. OFCCP mock audits.

. Manage all investigations pertaining to charge of discrimination

complainants, and make recommendations for correcting or implementing

processes, procedures and best practices.

. Analyze complaint trends and settlement costs to improve HR competencies

across the division.

Caprina K. Wakefield

Phone: 636-***-****

e-mail: ************@*****.***

Global Products, Inc., St. Peters, MO

2002 - 2004

Harley Davidson licensee; 8 million annual revenue - employs 250

domestically and 50 international

Corporate Human Resources Director - support domestic and international

operations.

. Counseled Executive Management on sales compensation and strategies.

. Successfully facilitated redesign of HR function resulting annualized

cost savings of $355,500 in the first year.

. Managed employee relations; successfully stopping collective bargaining

activity. Coached, counseled and trained management on employee issues;

responsible for making final employment decisions.

. Aligned compensation, created pay bands and implemented skill based pay

program to ensure equitable pay.

. Revised employee handbook and safety handbook implemented many new

policies including but not limited to

o "No fault" attendance policy resulting in reduction of absenteeism

by 35%;

o Fitness for duty policy aiding in reduction of turnover (30%), and

reduction in work comp costs ($60,000).

. Developed and implemented a fair and non-discriminatory recruiting and

selection process. Recruited for various functions including IT, Sales,

Hourly, Professional and all levels of Management.

. Managed legal compliance (EEO-1, EEOC, DOL, UI, ERISA, ADA, ADEA, FMLA,

COBRA).

. Designed and delivered "nuts and bolts" training for manager and

supervisors, new hire orientation, safety, compliance and operations

training programs.

PolyOne, St. Peters, MO

1998 - 2002

Fortune 500 diversified polymers - 4 billion, employed over 48,000

Regional Human Resources Manager

. Developed compensation structure at site level, implemented skill-based

pay, and designed gain-sharing bonus plan for non-exempt and exempt level

personnel resulting in a reduction of:

o Waste product by 20%,

o Absenteeism by 35% (in addition to implementing "no fault"

attendance policy),

o Work-related injuries by 40% the first year, and ultimately

reducing injuries by 70%,

o OSHA rate from over 3.0 to under 1.0, and

o Turnover by 45%.

. Coached management in employee issues such as discipline, performance

appraisals and retention programs.

. Managed state and federal legal compliance including UI claims, EEO, ADA

and FMLA issues.

. Recruited, interviewed and hired all levels of technical and operations

employees (research and development, hourly, finance, administration,

marketing and management).

. Created and facilitated new hire orientation, HR, safety and operations

training modules. ROI averaged $15,000 per year and was awarded training

grant on average $8,000 per year.

. Administered benefits and general liability.

. Member of SAP-HR design team, served as an expert user to all other HR

managers and generalists.

Unisource, (Fortune 500, 7.5 billion in annual revenue) St. Louis, MO

1997 - 1998

Human Resources Administrator

GC Services, St.Louis, MO

1996 - 1997

Human Resources Generalist

Computer Applications

Proficient with Microsoft operating systems and office applications

including but not limited to: Excel, Word; Access; Power Point; and Visio

Flow. Payroll/HRIS; SAP 3.1/4.6, ADP, UltiPro and PayChex.

Education

. MBA with HRM certificate - University of Phoenix, Graduated Magna Cum

Laud

. BA in HRM with an emphasis in Employment Law - Lindenwood University,

Graduated Magna Cum Laud

. Gallup's "Creating Great Leaders" and certified trainer for Gallup's Q12

program.

. Certified BBI trainer

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