Customer Service Sales

Melissa Goolesby

**** ******** ******

Atlanta, GA 30345

678-***-****

******.*****@*****.***

Education

**** ******** ** ******* ******** Management Limestone College Gaffney,

South Carolina

Graduated with honors (Cum Laude)

Experience

ISG Resources Alpharetta, GA

May 2007-Present

ISG Resources is an employment agency offering recruiting services for

contract and permanent placement within Engineering & Technical industries.

ISG Resources was founded in 1998 in Detroit and later opened Atlanta in

2001.

Recruiter

. Prescreen candidates & match to open requisitions

. Submit applications for background checks & education verification

. Verify employment history & professional references

. Distribute & collect new hire paperwork

. Maintain personnel files on contractors & permanent placement

applicants

. Coordinate date, time & directions for interviews

. Provide feedback to candidates & clients

. Identify passive candidates through social networking sites &

referrals

. Post jobs on approved job boards

. Update & maintain information into ACT & WinSearch databases

Lucas Group (TA Online) Atlanta, GA

January 2007-April 2007

TA online is a career site for military veterans & service members where

they can find the resources needed to transition from their military

service, to a civilian career.

Sales/Customer Service Representative

. Cold called into companies selling online advertising, job postings,

resume database, & job fair packages

. Submitted proposals

. Negotiated rates

. Followed up with customers after purchasing services

. Responded to RFI's

. Researched competitors/companies for leads utilizing Hoovers

Bank of America Atlanta, GA

July 2006-December 2006

Bank of America is the nation's leading financial institution.

Recruiting Coordinator (Contract)

. Pre-screened applicants for branch management & bank teller positions

. Utilized applicant tracking system TALEO

. Administered online testing for applicants

. Scheduled onsite interviews with internal recruiter & branch managers

for locations through-out Metro Atlanta

. Submitted applications for federal background investigations

. Distributed & collected new hire paperwork

. Scheduled finger printing appointments for new hires

Aerotek Atlanta, GA

May 2005-June 2006

Aerotek is an employment agency offering staffing and recruiting for

temporary and permanent placement.

Recruiter/Recruiter Lead

. Trained new recruiters within Southeast region

. Prescreened & interviewed candidates, checked references

. Negotiated & presented employment offers

. Provided feedback to candidates & clients

. Proven ability to work multiple-projects under strict deadlines

. Scheduled face to face meetings with hiring managers

. Attended career fairs to attract new applicants and obtain sales leads

. Utilized internal resume database for sourcing of candidates

Sportsclub Greenville Greenville, SC

June 2003-Feb. 2005

Founded in 1975 as Greenville Indoor Racquet Club, Sportsclub Greenville is

now the Upstate's most comprehensive health and fitness club.

Membership Advisor

. Used telephone inquiries, non-member contacts and

walk-in guests efficiently and effectively to provide

each customer with information about the club(s)

. Daily marketing to local businesses - providing trial

passes to employees & customers

. Followed up on all leads obtained individually and those provided

. Coordinated health fairs for corporate wellness employers

. Attended networking events such as business after hours, Chamber of

Commerce, member socials

Followed up with new & current members to increase member retention &

possible referrals

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