Customer Service Manager

*** ******* **** **.

Newnan, GA ***** Phone 678-***-****

Email: ***********@*****.*** Christopher H. Orr

Objective To obtain a position in an established organization

that promotes learning, growth, and advancement

opportunities.

Education Aug. 2008- present Kaplan University

Ft. Lauderdale, Florida

MBA focus in Human Resource Management

Aug. 2003-July 2007 Albany State University Albany,

GA

Bachelor of Science in Marketing

Work Experience April 2008-present Verizon Wireless Newnan, GA

Customer Care Representative

Assists customers with any issues that may arise

Keep track of inventory weekly

Assists in the sales department

April 2002-April 2008 Chick-Fil-A Dwarf House

Newnan, GA

Shift-Manager/ Unit Marketing Director

Supervised approximately 40 people and executed the

daily operations of the restaurant

Coordinated activities to help employees enhance

teamwork and strengthen relationships

Performed new hire orientation sessions

Delivered a high-level of customer service and

provide conflict resolution

Performed some of the marketing efforts in the

community

Relevant

Experience Event marketing

Conducting new hire orientation

Experience in coaching/mentoring employees in order

to reduce conflict and issues

Managerial experience

Proficient with Microsoft Office

References Available upon request.

Contact this candidate