Human Resources Management

Teka Hill

**** ****** **** ****, *******, GA **035 . 770-***-**** . *********@***.***

SUMMARY OF QUALIFICATIONS

. Experienced Human Resources Management professional.

. Proven ability to direct HR programs and departments.

. Highly knowledgeable in all aspect of Human Resources.

. Able to develop benefits, compensation and training programs.

. Adept to creating handbooks and manuals in all areas.

. Excellent presentation, communication, and leadership skills.

PROFESSIONAL EXPERIENCE

Skylight Financial, Inc., Atlanta, GA

July 2007 - December 2009

Director, Human Resources (Reduction-in-Force)

. Served as a business partner collaborating with senior management

on company policies, procedures and systems to grow the business

through innovative human resources initiatives aligning with corporate

strategy.

. Developed and implemented Human Resources programs in areas of

employment, benefits administration, payroll administration, personnel

policies, recruitment and retention initiatives, and employment law.

. Developed and implemented recruiting program, including Internet

recruiting and developing pre-employment/post-offer background

searches that helped to assure high quality candidates for open

positions. Successfully reduced call center turnover by 45%. 100%

reduction in staffing agency fee by restructuring recruiting process

in the first year. Created and implemented effective hiring and

promotional programs. Leveraged online recruiting resources, created

internal job posting program and implemented in-house Applicant

Tracking System to identify and recruit the best candidates.

. Designed and presented management-training programs to facilitate

understanding of employment relations, diversity issues, employment

law, recruiting, and organizational development; program functioned as

cornerstone for employee retention and attraction initiatives, and

increased employee morale.

. Reviewed and restructured Health and Welfare program enhancing

company's competitive advantage to attract and retain employees.

Negotiated reduced employer cost by 30% enhancing employee coverage by

20% to include offering lowered to no employee cost. Implemented

first company sponsored short and long term disability plan and vision

plan, while enriching medical, dental, life insurance and 401K plans.

. Updated and enhanced payroll processing initiatives. 20% payroll cost-

savings by implementing ADP Pay Expert online payroll system.

. Directly responsible for all employee relation and legal issues,

including sensitive terminations, reduction in workforce, and

investigations of discrimination/harassment complaints and mediation

of employee conflicts. Consulted with outside legal counsel on

employment related legal risks; responded to EEOC, unemployment, and

worker's compensation employee filed charges.

. Facilitated annual performance management review process, including

counseling managers through performance evaluations and all

compensation decisions. Drove process for consistency, fairness, and

timeliness.

. Compiled new employee policies and procedures for corporate office, as

well as Employee Handbook, Benefit Summary Handbook, and Human

Resources Manual

. Established communication programs to update employees and management

on company's new programs, goals, and initiatives.

Orion HealthCorp, Inc., Roswell, GA

March 2007 - May 2007

Human Resources Consultant

. Collaborated with Vice President of Human Resources in the creation

and development of job descriptions for clerical and clinical

positions at multi-site locations.

. Performed payroll function to include processing multi-state payroll

for 500 employees processing new hire paperwork, garnishments, loans,

tax updates and other general deductions.

. Revised and revamped employee handbook creating, developing and

updating policies, procedures and practices that clearly communicate

and explain workplace information to ensure legal compliance.

. Assisted Vice President of Human Resources with other projects as

needed.

Capital Home Mortgage, Atlanta, GA

January 2006 - February 2007

Human Resources Manager (Company Closed)

. Collaborated with management on company policies, procedures and HR

systems leading to improved alignment with corporate strategy.

. Created and implemented recruiting, hiring and assimilation practices

and procedures to include employee orientation leading to increased

retention and lowered turnover.

. Managed candidate interview process, conducted extensive background

checks and extended offers to successful candidates. Negotiated with

candidates regarding salary, benefits, and other considerations.

. Facilitated performance management process and partnered with

management to strengthen and provide counseling in areas of staffing,

performance management, annual reviews, employee relations and other

HR related topics.

. Provided coaching and counseling for employee relation issues.

Monitored trends and partnered with management to recommend

appropriate strategies and to facilitate corrective action ensuring

compliance with employment related laws.

. Developed, facilitated and conducted management training in areas of

performance management, interviewing techniques, hiring processes,

sexual harassment, workplace violence and additional topics.

. Performed all involuntary terminations of employees. 75% reduction in

unemployment claims by restructuring termination process.

ABX Air, Atlanta, GA

April 2005 -December 2005

Regional Human Resources Manager

Managed Human Resources function at six out-based facilities.

Responsible for initial start up and decentralization of regional out-

based Human Resources department, implementing and maintaining

personnel policies and procedures, HRIS system, management training,

safety, compensation, recruiting, performance management, worker's

compensation, and legal compliance.

Coached management to assure a basic understanding and consistent

application of human resources policies and procedures; consulted and

supported managers through professional development based coaching and

counseling sessions and employee performance improvement plans.

. Handled employee relations issues, including sensitive terminations,

and investigations of discrimination/harassment complaints and

mediation of employee conflict.

. Forecast and analyze manpower planning process to ensure all

management and hiring goals were met. Executed multiple multi-state

recruiting and hiring initiatives.

. Instrumental in compliance with OSHA requirements and reduced 10

violations to zero within first month, lowering the risks of costly

fines up to $15,000 per violation.

Curtis 1000, Duluth, GA

April 1999 -March 2005

Human Resources Generalist

. Administered health, dental, life, disability insurance, 401K, and

other benefits programs. Performed benefits administration to include

communicating with brokers and gathering bids, claims resolution,

change reporting, approving invoices for payment, and communicating

benefit information to employees.

. Responsible for full life cycle recruiting. Methods for sourcing

quality candidates included developing a network of contacts, cold

calling, job boards, partnered with college and university career

placement centers, and attending career fairs.

. Successfully managed payroll administration to include processing and

reviewing bi-weekly payroll for all exempt, non-exempt and sales

employees, accurately calculating hours to be paid and corresponding

exceptions to salary rate, ensuring compliance with federal wage and

hour laws.

. Facilitated numerous human resources related training courses to

managers and employees in the area of compliance, FMLA, Performance

Management and other training as needed. Ultimately increasing

manager and employee awareness of current policies while ensuring

compliance company-wide.

. Annually conducted OSHA training for all employees. Served as

chairperson of safety committee.

EDUCATION

TROY STATE UNIVERSITY, ATLANTA, GA - DECEMBER 2004, Master of Science:

Management concentration Human Resources Management

BENEDICT COLLEGE, COLUMBIA, SC - JUNE 1994, Bachelor of Science: Biology

PROFESSIONAL AFFILIATIONS

SOCIETY FOR HUMAN RESOURCES MANAGEMENT

Preparing for HR Certification, Spring 2010

Contact this candidate