Sales Customer Service

ELIZABETH MONTEMAYOR

*** ******** • San Antonio, TX 78260 • 210-***-**** • ***************@*****.***

OBJECTIVE A sales position providing for career advancement opportunities.

SUMMARY Offering a Bachelor of Science in Biology, in addition to successful experience representing

medical sales, cold-calling initiatives and business programs.

•Represent events and marketing initiatives requiring abilities to build company image

and enhance customer education. As a self-manager, provide exceptional decision-

making regarding project issues that meet both creative and task-orientated goals.

• Managed business and sales development initiatives that focus on networking medical

programs and services. Manage bilingual formal and informal

presentations, applying

a solid foundation of experiences within the medical sales industry.

EXPERIENCE

2009 to present Health Sales Representative, Quilez & Assocciates, Texas

• Responsible for educating seniors and the community about Medicare products; Provide

In home presentation as well as presenting plan information at sales meetings,

Senior centers, etc. Generate leads and referrals, enroll qualified Medicare prospects

Into a Medicare Advantage Plan and provide customer service.

Director of Marketing, Gonzaba Medical Group, Texas

• Manage extensive cold calling and marketing to expand major new account activity on

2006 to 2009

behalf of medical services relevant to Occupational Medicine. .

• Conduct full-scale marketing and sales program development. Design presentations,

brochures, sales incentives, and host special events that target a large business-to-

business market.

• Premise Sales Representative on behalf of new accounts. Conduct extensive cold calling in

the San Antonio area. Key facilitator in the successful development of business to

business networking relationships. Cultivate the network through educational platforms,

informal and formal gatherings, and other planned events.

• Credited as the driving force behind the company’s rapid account growth in the legal

industry. Established the marketing and sales program that includes company tours and

meetings, appointment setting, follow up on referred patients etc.

• Contribute strong experience with workers compensation cases, clinical and legal

procedures.

• Successfully doubled patient referrals as a result of sales and networking proficiency .

2005 to 2006 Collection Officer, LTD Financial Services, San Antonio, Texas

• Managed high volume collections on behalf of credit card companies.

Positions While Completing College Education

2001 to 2004 Bartender, Grahams Central Station, San Antonio, Texas

•Quickly adapted to a variety of dynamic personalities, representing product and service objectives in a

consistently professional manner.

1997 to 2000 Certified Nursing Assistant, Theranet and Maxim Care Agencies, San Antonio, Texas

• Applied nursing skills within nursing home and hospital environments.

1995 to 1996 Sales Associate, Mervyn's Retail Store and Mission's Jewelry, San Antonio

• Managed sales and service for several retail jewelry department operations.

• Directed daily opening and closing procedures. Balanced cash and credit purchases and prepared

daily deposits, resulting in zero discrepancies.

• Effectively handled volume consumer purchases, applying proficient customer service

skills that resulted in top sales.

EDUCATION Graduate Cum Laude, Bachelor of Science in Biology, University of Texas at San

Antonio. 2005. GPA in major 3.74/4.0

• Dean's List

TRAINING Laboratory Training: Western and Northern Blotting; DNA Analysis; Hematology;

Biomedical Analysis; Spectroscopy; Sterile Techniques and Laboratory Safety Principles

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