Executive Assistant Insurance

Priscilla J. Hargrow **** Windstream Way, Marietta, GA 30060

Home: 770-***-****

CELL: 678-***-**** e-mail: ********@*********.***

EDUCATION MERCER UNIVERSITY MAY 2003

Master of Education

GPA: 3.93

New York University May 2000

Bachelor of Arts: Organizational Behavior and Communication

Honors: Dean's List; GPA: 3.78

WORK EXPERIENCE PRICEWATERHOUSECOOPERS, ATLANTA, GA 12/06 - PRESENT

Executive Assistant

. Provide support to the Marketing and New Business and

Development team.

. Responsible for calendaring travel, time and expense

reporting in addition to

scheduling meetings and workshops.

. Coordinate client meetings and marketing events for

company.

. Conduct research including pulling news articles, analyst

reports and 10Ks,

to create news briefs for accounts.

. Responsible for CPE credit administration.

Atlanta Life Insurance Company, Atlanta, GA 07/03 - 08/06

Compliance Specialist, Licensed Life & Health Insurance Agent

. Monitored compliance in licensed states to increase

quality and eliminate company risk and exposure.

. Responsible for tracking and measuring insurance

trends in various states to evaluate policyholder

fluctuation in the areas of policy renewals, policy

lapses, policy surrenders, and cash withdrawals.

. Performed analysis to determine risk during process

of developing and testing new Preneed insurance

product.

. Responsible for monitoring and ensuring compliance by

independent funeral home agents as regulated by state

authorities, such as timely license renewal,

fulfilling continuing education requirements and

satisfactory record retention protocol.

. Engaged in weekly consultations with General Counsel

to discuss Company resolutions of insurance related

litigation.

. Analyzed and resolved customer grievances received

from attorneys and state Department of Insurance

agencies to ensure customer satisfaction.

. Managed and updated Company databases and market

conduct studies utilizing Access database software.

. Conducted research utilizing LexisNexis to acquire

information regarding state rules, statutes and

ordinances.

MERCER UNIVERSITY, Atlanta, GA 01/06 - 03/06

Undergraduate Adjunct Instructor (P/T) - Research Methods for Social

Sciences

Instructed class on the basic methods, techniques, and

procedures of social scientific research. Emphasis is

placed on both the qualitative and quantitative methods

employed in basic and applied social science research.

Deloitte & Touche, Atlanta, GA 03/00 - 07/03

Executive Assistant

. Personally recruited to support 3 Tax Partners and 5

Managers for the newly formed Southern Company

engagement tax team during Arthur Andersen merger.

. Consulted with Southern Company executives and senior

managers in several states to disseminate critical

information in the absence of Partners.

. Managed special projects, prepared presentations and

research projects as required.

. Responded to client inquiries in addition to

diffusing crisis situations.

. Coordinated client meetings and corporate marketing

events.

. Responsible for analyzing and ensuring the integrity

of client accounts.

ABN AMRO Bank, New York, NY 05/94 - 12/99

Executive Assistant

. Interfaced with Directors and senior level Managers

to coordinate Bank Meetings and Client Calls within

the Loan Syndications Department.

. Updated and maintained Deal Status database and

financial reports for weekly meetings.

. Assisted Analysts in developing pitch books and

proposals for client submission.

. Executed presentations for visiting Dutch staff.

. Supervised performance of numerous temporary

employees.

. Organized and planned group off-sites to promote

departmental team building initiative.

Skills Microsoft Word, Excel, PowerPoint, Access, Outlook, Internet

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