CINDY ROBERTS
**************@*****.***
CAREER HIGHLIGHTS
. More than fifteen years managing projects in data center
infrastructure using ITIL methodology and best practices, e-commerce
high transactional environment, manufacturing, real estate, banking,
finance, health, sales and marketing, software engineering
development, and internet facing software development, large and long
duration projects (VoIP, data center operations, real estate) and
multiple short duration projects in (Channels) for global companies
like AOL, Seagate Technology, Dot.com startups, financial
institutions, to real estate & mortgage companies.
. Managed multiple projects using PMI's project management lifecycle
methodology in a cross functional matrix organization concurrently
using resource allocations shared between different organizations and
external third party business resources and partners.
. Data Center relocation projects at multiple organizations, Seagate and
Digital Impact.
. Ran collocated data centers with SUN servers, Terabyte Oracle
databases, 300 web applications using JAVA, Perl, and Resin for
Digital Impact, Inc.
. Administered budgets ranging to $45 mil. Forecasting and
reconciliation of IT expense, capital, headcount, and depreciation
accounts using Oracle Financials for Seagate Technology, Digital
Impact.
. Negotiated contracts and equipment procurement using a capital
acquisition and justification process documenting the (ROI) return on
investment. Resource management and Contract management to include
service contracts, support engineers, contractors, outsourcing
contracts.
. Managed IT Operations Staff for ADForce, LLC prior to business
closure; E-marketing specializing in web ad management and email
campaign delivery.
. Configured client servers for automated underwriting (AU) and desktop
underwriting (DU) with Fannie Mae, Freddie Mac, FHA, and mortgage loan
approval systems.
. Product Manager for MLS real estate software development project with
REIL, Inc.
. Business Projects implementing change control, defining processes,
developing procedures supporting service level agreements, staffing
and implementing NOCs.
. Managed up to 36 technical positions; systems, networks, and security
administrators, Oracle DBA's, call center support staff and 24x7
system operators, financial analyst, system programmers, managers, and
project managers.
. Legal projects for global technology companies in document retention,
acquisition merge, outsourcing, disaster recovery, financial audits,
process standardization, and ediscovery.
. Paralegal work pleadings, motions, interpleader, injunctions, TRO's,
ex parte pleadings, memoranda, points and authorities, civil code of
procedures, research in case law, bankruptcy, family law, collections,
levy's, conversion, civil litigation, unlawful detainer actions,
mortgage law, real estate law, finance law, commission disputes, title
and escrow.
WORK HISTORY
Sr. Project Manager Independent Contractor Silicon Valley, CA
2008 - now
Law Student Concord Law School Los Angeles, CA 2006 - 2007
Infrastructure Project Manager Independent Contractor Silicon
Valley, CA 2004 - 2006
Graduate Student Real Estate, Appraisals Silicon Valley, CA 2003 -
2004
Sr. Technical Project Manager AOL Time Warner Mountain View, CA
2001 - 2002
Infrastructure Project Manager Digital Impact, Inc Cupertino, CA
2000 - 2001
Project Manager AdForce, LLC Cupertino, CA 2000 - 2000
Infrastructure Project Manager SEAGATE Technology Scotts Valley, CA
1994 - 2000
EDUCATION/LICENSES/Certifications/Course Work
Regis University Denver, CO B.S. Computer Science, Management
Concord Law Los Angeles J.D. Attended first year law 2006-2007
Argosy University Arizona M.S. Forensic Psychology (attending)
Paralegal Certification - 30 credit hours completed.
Westlaw Research Certifications - Bankruptcy, Family Law, Civil, Torts,
Litigation, Contracts 2007
Project Management Institute PMI, Defining Standards Team for Portfolio
Projects 2003
Microsoft Office Applications Courses - Word, Excel, Presentation, Project
- Advanced User
Mortgage Technology Institute - Loan Officer Boot Camp 2003
Graduate Real Estate Institute - Law, Ethics, Escrow, Finance, Agency
Relationships 2003-2004
Real Estate Appraisal Institute - Residential Real Estate Appraisals 2004
California Real Estate License 2003
California Notary Commission 2003
Keywords:
Web Apps, Call Center Support, Intel, Sun, HP, IBM, DEC, UNIX Servers,
Resource Management, Budget Management, Web Design, Search Engine
Placement, System Architecture, Business Continuity, Disaster Recovery,
Service Level Agreements, Microsoft Project, Calyx Point, Dorado Systems,
Mineshare Analytics, Actuate Reporting, SQL servers, Veritas, CISCO
Switches, PIX Firewalls, Oracle Databases, Sybase, Westlaw, Lexis Nexis,
Contract, Law