Manager Human Resources

Cece Richardson?Telephone: ***/***-****?E-mail: *************@*****.***

OBJECTIVE

To apply and execute commitment to optimizing customer satisfaction,

company growth/reputation and employee morale in an organization which

provides the platform for a proactive, driven and selfless team player.

BACKGROUND

Successfully managed human resources departments of top rated companies;

Optimized productivity and company growth, Managed offices per Labor and

OSHA Laws and Regulations resulting in accidents and/or injuries reduction;

Maintained solid financial standing; Sustained a high level of

customer/client care and retention; Processed payroll and garnishments per

State and Federal Regulations; Organized corporate events; Resolved

grievances and addressed several universal causes, promoting a positive,

mutual, cultural understanding and acceptance in the workforce;

Transportation Benefits Administration. H1B Visa processing.

SKILLS

Deltek/Costpoint, MS Office Suite; WordPerfect; Legal MacPac; Legal Key;

Internet/Intranet Research and Administration; iManage; DOCS Open; PCDocs;

DeltaView; CompareRite; Elite, CMS; TimeSlips; Facilities and Medical

Coding; QuickBooks; AR/AP; Collections, Bank/Credit Card Reconciliation;

Time & Attendance Management; Equipment/Supply Procurement; Workflow

Distribution/Supervision; Legal Secretarial Management; Facilities

Management; Word Processing; Fleet Administration; Digital/Analog

Dictaphone, Shorthand - 130 wpm.

PROFESSIONAL EXPERIENCE

Manpower Agency & Contractor. Office Manager

September 2008 to Present

. Contract Office Manager for major companies and law firms.

. Administered bank and credit reconciliations; cash management, managed

general ledger.

. Vendor contract management.

Kalijarvi, Chuzi & Newman, Washington, DC. Office Manager

March 2008 to October 2008

. Office and account management.

. Prepared and forwarded monthly client invoices.

. Processed bank and credit card reconciliations; prepared profit and

loss statements.

. Personnel records and client file management; oversaw office

logistics.

. Supervised staff; enhanced positive employee relations; processed

payroll and benefits.

Washington, DC/Eastern Region. HR Director/Manager/Event Planner August

2005 to February 2008

. Contract HR management, facilities management and event planning.

. Recruited/trained managerial and support staff in MSWord.

. Processed payroll/garnishments; management and time and attendance.

. Managed client accounts; processed bank reconciliations; profit & loss

statements; tax filings.

. Successfully processed AR/AP and reconciled aged accounts; managed

travel/expense accounts.

. Brown bag lunch coordinator; vendor contract management; worked

closely with hospitality industry.

Silverberg Goldman & Bikoff, LLP, Washington, DC. Billing Administrator.

January 2001 to July 2005

. Administrated monthly client invoices per retainer agreement ensuring

accurate application of retainer clauses resulting in client retention

and acquisition of new clients; prepared audit letters.

. Resolved domestic and international client issues in a timely manner

with a high success percentage.

. Assisted with process of H1B Visas for foreign exchange legal

students.

Cece Richardson?R sum ?Page 2

Silverberg Goldman & Bikoff, LLP continued)

. Provided administrative support to Chairman in absence of secretary.

. Vendor contract management and help desk support to end users.

Freelance Legal Secretary/Trainer. Washington, DC.

August 2000 to December 2000

. Supported Managing and Senior Partners in litigation,

patent/trademark, immigration, domestic, and bankruptcy specialties.

. Interacted with IT personnel to implement new software programs;

deployed help desk assignment.

. Trained support staff in MSWord and WordPerfect; floor support to end

users.

. Interaction with Capitol Hill and Federal Agencies; media contact.

. Proofread and filed Court and FCC documents.

. Maintained active and valuable relationship with building management

ensuring employee safety.

. Event Director; Employee Awards/Incentive Program Coordinator;

effectively resolved employee grievances with a high retention

percentage.

Optimum Credit, Inc., Mitchellville, MD. Human Resources Manager.

August 1994 to May 2000

. Processed credit applications.

. Supervised and trained staff; performed performance appraisals and

salary reviews; resolved grievances.

. Wrote employee policy/relations handbook.

National Capital Systems, Inc. Washington, DC. Human Resources Director.

January 1988 to July 1994

. Developed company policies resulting enhanced productivity, solidified

staff and client retention.

. Maintained positive liaison with building management ensuring

adherence to Labor Laws/OSHA Regulations.

. Successful contract negotiations with various US Government Agencies,

and vendors; collaborated with Controller and Accountants to ensure

company operated per budgetary constraints.

. Oversaw office logistics; relocation/build out.

. Successfully resolved grievances and addressed global issues.

. Supervised payroll/garnishment clerks; implemented Employee Award and

Community Outreach/Mentor Programs.

. Constant interaction with CEO's, Capitol Hill and international

dignitaries and the media.

. Organized gala events; wrote newsletter and press releases.

EDUCATION

Wulfrun College, London, England, B.S. - Business Administration

City College of Chicago through US Army, Europe/Intel Corp., Associate

Degree - Systems Administration

University of Texas through US Army, Europe, Associate Degree - Human

Resources Management

ACHIEVEMENTS

Sustained Superior Performance - Four Time Winner

Employee of the Year - Five Time Winner

Instructor/Counselor at the Learning Annex, Washington, DC

Humanitarian and Citizen of the Year

Editor's Choice Award, Poetry.com

Community Outreach Volunteer

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