Manager Customer Service

C. J. Harmon, MBA PE

Vice President North America

Summary

Senior executive management professional with strong business acumen

derived from diversified experience with P&L "decision making"

responsibility for chemical, petrochemical, petroleum and alternative

energy business units. Have direct "hands on nuts & bolts" experience in

and knowledge of terminal, chemical, alternative fuel industries both

domestically and internationally. Experience includes operations,

engineering, maintenance, capital, logistics, HS&E, marketing, customer

service, administration, human resources, and legal. Proven track record

in business development, profit improvement and cost reductions through

identification of market opportunities with strategic analysis of

organizational capabilities and re-engineering of manpower / equipment /

policies / procedures. Vision coupled with innovation and pro-active

attitude that enjoys building and strengthening business units through a

customer-focused approach involving people and team development to achieve

multi-dimensional business objectives. Success in a multitude of

marketing, operational, organization structures along with manpower issue

resolution. Efforts enhanced customer expectations along with improving

marketability, revenue and employee morale.

Education University of St. Thomas, Houston, TX, MBA

Purdue University, West Lafayette, IN, BSCE

Phillip Crosby Quality School, Winter Park, FL

Experience

Marcal Chemicals Ltd., 2008 to Present Vice President

North America

As Vice President North America, reporting to the President / CEO,

responsible for four chemical facilities with full P&L responsibility

including budgeting and capital expenditures. Primary challenge involved

the negotiations, purchase and integration of two separate acquisitions,

one plant expansion and multiple plant upgrades. Positioned the facility to

differentiate our service and penetrate a "niche" marketing strategy

towards out sourcing and high added value - low volume applications.

Improved customers' expectations by resolution of prior outstanding issues

and directly working with them to identify and provide economical

streamlined logistical solutions.

. Develop and implement overall strategy including market analysis,

knowledge and understanding of competitors, building relationships

with customers and vendors. Think strategically and operate tactically

to improve operating profits.

. Determine trends, dynamics and issues relating to labor, materials and

overhead and the corresponding financial impact on the overall

Business Unit's operations and performance.

. Completed a USD 55.7 million expansion to increase chlor-alkali

manufacturing capacity by 35%. New brine reactor and multi-effective

evaporator were installed.

. Improvements in infrastructure with additional tankage, truck racks /

rail car spots, scales, electrical substation, boiler, and product

transfer lines.

. Improved customer logistics with implementation of operating

procedures utilizing existing equipment which streamlined activity by

reducing operating time by 30% and associated controllable operating

expenses.

Earth Biofuels, Inc., 2005 to 2008 Vice

President of Production

As Vice President of Production, reporting to the COO, I was responsible

for multiple ethanol / biodiesel facilities which included design,

engineering, construction, start-up, operation and P&L. Provide technical

perspective and identify action items for business development

opportunities, operations, production, process, capital construction and

maintenance improvements. Evaluate and determine if new trends or

technology are applicable and warrant implementation to enhance our

performance, competitive advantage within the industry and service to the

customer. Oversee all areas involving management, operations, customer

service, engineering, construction, HS&E etc.

. Manage due diligence reviews, the economic analysis and

package/present recommendations regarding business opportunities for

senior management. Negotiated and completed two acquisitions with a

value of USD 75.4 million.

. Directed the transition of an organizational structure from multiply

independent operating facilities to one consolidated under a Business

Unit management team. This included consolidation in the areas of

marketing, engineering, purchasing, administration and accounting

resulting in a USD 780K reduction of annual controllable expenses in

the first year.

. Implemented plant wide infrastructure modifications to enhance a

strategic supply chain logistics system that facilitated significantly

reduce labor cost, expedite operational activity and improve overall

customer service. This included the installation of Terminal

Automation System, automated driver loading, consolidation of tank

truck activity, increased storage capacity.

. Increased biodiesel production capacity by 65% thru re-engineering of

existing equipment and implementation of TAS.

. Providing concise technical insight and being the primary technical

interface for senior management team with all respective corporate

business units.

Kinder Morgan, 1995 to 2005 General

Manager

As General Manager, reporting to the Senior Vice President, with full P&L

accountability reporting for an international business unit that required

an immediate turnaround. Primary challenge involved the merging of the

respective USA/Brazil cultural philosophies and methodology to achieve

multiple broad based business objectives that achieved the reversing of

continuous annual multimillion USD operating loses. ISO 9002 Quality

program certification was also achieved during this period.

. Increased revenue by 55% over three years through increasing of both

storage capacity and unit price for handling of specialty chemicals.

Thru a series of capital projects that exceeded USD 25 million the

business unit's marketability and logistic capability were

significantly enhanced.

. In conjunction with Business development personnel performed

evaluation of multiple merger and acquisitions opportunities in Latin

America and Europe. This includes review, evaluation and

recommendations involving P&L, infrastructure issues, logistics,

manpower and environmental / safety issues.

. Integrated USA HR philosophy with Brazil labor laws to reduce labor

claims and negative impacted from accruals and annual legal expenses

of USD 150K.

. Developed and implemented reorganization plans directly reducing

operating expenses by USD 200K annually with improved productivity

/employee morale. This required redefining job descriptions,

operational policies coupled with consolidating / eliminating salary

and hourly head count.

. Interfaced with and worked through departments heads utilizing a

"hands on" pro-active / flexible management style to achieve business

unit objectives, which included improving critical relationships with

environmental agencies.

GATX Terminals, 1980 to 1995 Various

Positions

. As Plant Manager in Louisiana, managed the P&L for a 6.421 million bbl

facility that handled chemicals, petroleum, distillate and crude oil.

Facilities included four docks, one interstate pipeline (Plantation

Pipeline), two refinery connections, LNG and antifreeze blending /

packaging / warehouse operations.

. Saved USD 80K annually by restructuring Purchasing and Engineering

Department to implement cost control techniques that streamlined

purchasing procedures.

. Performed "root cause" analysis of a 350K bbl storage tank structural

failure, which prevented a reoccurrence and eliminated USD 300K in

expenses.

. As Operations Manager in Texas, managed and directed the largest

independent U.S. petroleum facility (11.917 million bbl) handling

petroleum products with three major interstate pipelines (Colonial /

Explorer / TETCO). Facilities included a satellite six bay automated

driver loaded truck rack.

. Coordinated between customer, management and union personnel to

facilitate movement of products and maintain facility infrastructure.

Supervised salaried and union employees.

. As Regional Engineer, monitored the capital and maintenance process for

five Gulf Coast facilities. In addition, I participated in multiple

business development review opportunities that included multiple plants

and the CFPL pipeline system.

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