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Manufacturing Customer Service

Location:
Miami, FL, 33193
Posted:
April 25, 2010

Contact this candidate

Resume:

Angelo J. Nieves

Resume

E-Mail : *****@*******.***

/************@***.***/************@*****.***

http:// www.brightfuse.com/angelo-

nieves

Telephone Number : 305-320-

7316

______________________________________________________________________

PROFESSIONAL OBJECTIVE :

Senior level position in Operation Management to include full

responsibility for Manufacturing Engineering Procurement, Supervision and

Distribution in medium size manufacturing organization.

ACCOMPLISHMENTS :

* Projected all production and scheduling including Japanese way.

Supervised all

Supervisors and all fabrication and non-fabrication operations

(ACOUNTING, HUMAN

RESOURCES, SALES, CUSTOMER SERVICE QUALITY CONTROL DEPARTMENT,

WAREHOUSE DEPARTMENT, MAINTENANCE DEPARTMENT, ALSO PRODUCTION

CONTROL DEPARTMENT. Responsible for providing direction to the company's

short

term strategy. Leadership to the organization in areas of management

operations and

Client relationships in order to achieve the goals of the organization.

Standardizing

Process for the integration of all departmental functions. (Applied

Swarm Theory)

Ensuring company policies are followed, and create an environment that

fosters

training/development of employees and motivates them to excel.

Interacting with

Engineering and Production to develop assembly procedures, test

requirements,

specification of components and equipment. Ensuring manufacturing

capabilities meet or

exceed the monthly plan (From $600K to $1.5M) and from ($50K to $4M),

comply with

all industry and customer requirements for cost, quality and

Responsiveness as company

continues to grow. Playing an active role in senior level negotiations

with client and

manufacturing partners.

* Reorganized production areas to meet OSHA, FDA, EPA,USDA,HACCP,

standards.

* Familiar with TSA, HAZMT, HCCP, NFPA, AHCA, FTC, DERM, DERR, HAZMAT, and

ANSI, JACHO, regulations.

* Developed and administrated INDUSTRIAL LOSS CONTROL PREVENTION.

* Developed a manual on POKA-YOKE, KEISIN, QSM, methods of QUALITY CONTROL.

* Represent West Coast Manufacturing Firm at East Coast facility, as in

many other

Locations (Japan and Mexico).

* Oversees performance management initiatives and reengineering efforts

such

Competency-based assessment, performance metrics and job function

analysis.

* Outstanding commitment to the long-term development of employees. Proven

ability to

Coach Managers with specific and measurable objectives in areas such as

people

Management, leadership, and quality.

* Track record of maintaining high-quality standards for the organization.

Understand

Key process issues and make sure process improvements happen.

SUMMARY OF ACCOMPLISHMENT:

* From Project Engineer to Store Manager, Production Manager, to President

of

Operations for Manufacturing and retail Outlet. Coordinated and design

all new

Projects as contract, oversaw stock control payments schedules for

vendors and

Personnel.

FUNCTION AND SKILL:

* Experienced in designing new and old production lines for maximum

productivity and

Quality methods.

* Experienced Supervisor of UNION and NON- UNION workers.

* Electric, Electronic and Mechanically experienced.

* Proficient in diagrams and schematics

* Proficient in Window 95/98, NT, XP, MS Outlook, Word, Excel, MIS, Adobe,

Visio, etc.

* Proficient at establishing sound budget goals and objectives

* Experienced in all faces of Manufacturing and Non-Manufacturing Helmet

Operation and administration.

* Extensive Manufacturing background including Expanded Polystyrene Foam

(EPS),

Thermoforming, Injection, Rotor, Vacuum and Blow Molding (From 15 Ton to

900 Ton

Mitsubishi and Toshiba Cincinnati, HPM, etc.).

* Experienced in all faces of Manufacturing metal and plastic including

PVC, PTE,

Extruder operation and administration.

* Experienced in all faces of manufacturing and Non-Manufacturing Wet and

PWD

Painting operation and administration. (Spray and Powder coating paint).

* Experienced in Silk-Screen Printing operation and administration.

* Experienced in all aspect of sheet metal fabrication. (PUNCH PRESS, BRAKE

PRESS, SHEARING, MULTITAPING, DRILLING PRESS, SPOT WELDING,

MIG, TIG, STAINLESS STEEL POLISCH PROCESS, INSERTION MACHINES,

SHEET METAL STRUDER MACHINE AND ALL TYPES OF ULTRA-SONIC

AND BENDING MACHINES)

* Assignment and control of Welding Procedure Specification / Procedure

Qualification

Record / Welding Procedure Approval Record (WPS / PQR / WPAR) on wide

range of

aluminum, stainless and carbon steel alloys and associated filter metals

/ fluxes and

shielding gases in compliance with ASME IX, EN 15614-1,-2 and AWS D1.1

using

GTAW, GMAW, FCAW, SAW and SMAW process.

* Strong Project Management and Manufacturing background.

* Experience overseeing all aspect of the project, including planning,

resources allocation,

and budget.

* Experienced in all faces of Wood Assembly Furniture including Sanding and

Finishing

* Experienced in all faces of Aluminum and Steel Patio Furniture

* Experienced in al faces of Aluminum designee and built Patio Furniture.

* Experienced in all faces of the Beverage Industry business operation and

Administration.

* Experienced in all faces of Manufacturing and Non-Manufacturing

Maintenance

Business operation and administration.

* Experienced in all faces of Manufacturing and Non-Manufacturing Fast

Food,

Cafeteria-style restaurant business operation and administration (Food &

Beverage).

* Experienced in all faces of Manufacturing and Non-Manufacturing Garment

Business operation and administration. (Cut and Saw)

* Experienced in all faces of Manufacturing and Non-Manufacturing Plant

Grower

Business operation and administration.

* Experienced in all faces of Manufacturing and Non-Manufacturing

Biotechnology and

Pharmaceutical business operation and administration.

* Experienced in the Manufacturing and Assy., of bins and electronic

components for

Sorter machines.

* Knowledge in Drum operation for copy machines.

* Experienced in all faces of Manufacturing and Non-Manufacturing

Marine Air Conditioning Systems operation and administration.

* Experienced in all faces of Manufacturing and Non-Manufacturing

Metal and Wood Furniture operation and administration.

* Experienced in all process of Aluminum Patio Furniture operation and

Administration.

* Experience in all faces of Manufacturing and Non-Manufacturing Resin,

Metal Lamps,

and Lighting components operation and administration.

* Experienced in all faces of Manufacturing and Non-Manufacturing Security

Windows/ Window components operation and administration.

* Experienced in all faces of Manufacturing and Non-Manufacturing Medical

devices for

The Heart industries

* Experienced in all faces of Manufacturing and Non-Manufacturing of

Vitamin and others

Articles for the Medical Industries.

* Experienced in all faces of Die casting operation.

* Experienced in Steam Boiler operation

* Experienced in all faces of Warehouse operation and administration.

* Experienced and Safe Certified Forklift operator.

* Experienced in all faces of Milling and Grounding Food process.

* Experienced in all levels of Inventory Control Systems

* Experienced in all aspects of: Six Sigma, Kaisen, Swarm, Cell

Methodologies Concept,

ISO 9000/9001/9002, MIL-45208, MIL-9858, Kanban, JIT, TQM, MRP, SPC,

SPS, QSR,

CFM, IQ, OQ, PG, CIM, CPG, SMT, and (Surface Mount Technology).

* Multi-lingual; primary language is: Italian, also Spanish, French,

English, etc.

* Possess good oral and written communication skills

* Certified Personnel Consultant.

* Proven ability to work effectively with all levels of personnel, outside

vendors, and

Management.

* Skilled of Management and Supervising work for a team of individuals with

differing

levels of skill to enable them to achieve performances and quality

standards.

SUMMARY OF FUNCTION AND SKILL:

* Possess a visual sound project engineering background in the area of

industrial

Methodologies Manufacturing with emphasis in all manufacturing process

including

electric and electronic inventory and production Control. Experienced

with

implementation and standardization of Japanese method For World Class

Manufacturing and Quality Concept.

EDUCATION:

* SCHOOL : SAINT JOHN, Palermo, Italy

* HIGH SCHOOL : ASM, Milan, Italy.

* UNIVERSITY : HAVANA UNIVERSITY, Havana, Cuba.

MAJOR: EE & IE, BSIE.

* UNIVERSITY : HARVARD UNIVERSITY, Cambridge, Massachusetts.

MAJOR: MBA & BS.

WORK HISTORY:

* PAVILION FURNITURE INC, Miami, FL

JANUARY 2006 TO JANUARY 2009

Job Tile: Plant Manager

Manage 150 to 200 employees; train, discipline,

motivate, mentor and develop in order to accomplish company goals within

GMP/TQM/OSHA/SOP, guideline. Manage and supervise all fabrication and non-

fabrication operations. (Human Resources, Warehouse, Maintenance,

Production Control, Forming, Welding, Buffing, Cushion, Customer Service,

and Quality Control Department.) Manage the manufacturing departments

within budgetary cost saving constrain while meeting or exceeding our

monthly goals (Before $600.00M @ month to 1.5M) and comply with the needs

of all our customers. Develop a Strategy as Organization Plan to able to

meet our daily demand. Established new company policy to able to control

employee's behaviors, absenteeism and turnover. Established the philosophic

concept of cell manufacturing process to increment and reduce manufacturing

cost and increase productivity. Established different departments control

to improve and meet all the Sales demand.

Develop capacity plan with a 20% burst capacity plan. Responsible for

efficiency improvement plan. Manufacturing Customer level 98%. Drive lean

implementations in manufacturing. Promote involvement, directional and

accountability on key business initiatives (Six Sigma, Shared Leadership,

Employ involvement)

* J&C IMPORTERS INC., Miami, FL.

DECEMBER 1992 TO JANUARY 2006

Job Title: Director Manufacturing.

Manager 600 employees; train, discipline, motivate,

mentor and develop in order to accomplish company goals within

GMP/TQM/OSHA/SOP/ and FDA guidelines. Manage and supervise all fabrication

and non-fabrication operations. (Human Resources, Accounting, Warehouse,

Maintenance, Production Control Department, Customer Service, Sales,

Quality Control Department.) Manage the manufacturing departments within

budgetary cost saving constraints while meeting or exceeding internal and

external customer needs. Develop a Strategy as Organizational Behavior

Plan. Responsible for the Job Certification Program for the Filling

Process, within the Department. Manage departmental equipment and all

operations enhancements/improvements. Established and perform the clean

down procedure in accordance with SOP and CGMP, and clean and sterilize all

production equipments. Manage all personal attendance, scheduling, and

performance appraisal for departmental associates. Involved in hiring

process of new associates. Participate on BIP and TPM teams, review board,

in scheduling/performance meeting, and provide cross departmental services.

Implement and track improvements. Write/Rewrite/Amend documentation,

protocols, reports and SOPs. Follow up with all the Technical complaints

investigation and failure investigations. Develop Gantt Charts for

monitoring programs activities in the way that will be useful and effective

for decision making program. It provides a means of visually indicating the

sequence of events or activities that make a project as it proceeds through

time. Coordinate and set TQM team meetings and follow up. Coordinate and

design all new projects as contract, oversaw stock control payments

schedules for vendors and personnel.

Develop and write Company Policy. Established a RBRVS (Resource-Based

Relative Value

Scale ); program at national level fee system for payments to our vendors

the fee schedule is designed to shift payments patterns from a number of

more costly items as those for the assembly area to prevent any

manufacturing shortages. Develop and orginize a Safety committed within the

organization. Develop and implement ISO9000, 9001, 9002 process.

For over a year developing and establishment the new company out the

country (Mexico)

* YOO-HOO OF FLORIDA INC., Hialeah, FL.

AUGUST 1992 TO DECEMBER 1992

Job Title: Manufacturing Production Manager. (Consultant)

Manage 20 to 40 employees; direct the manufacture of all

products at the lowest possible cost consistent with established

specifications as to quality, quantity and on time delivery. Manage the

departments toward effective man power and material utilization to provide

optimal performance at or below budgetary levels. Assure compliance of all

operating units with the state and federal regulatory requirements.

(OSHA/FDA/EPA) Develop and implement cost reduction measure to improve

profitability on an ongoing basis. Daily involve with the train,

discipline, motivate, mentor and develop in order to accomplish company

goals within GMP guidelines. Project all monthly production and scheduling.

Manage and monitor the personnel attendance, scheduling, and performances

appraisals including the department associates. (Supervisors) Designee new

and old production lines for the maximum productivity and quality methods.

Established new motivating employees program to increase productivity and

quality performance. Implement the standardization of the Japanese method

for The Word Class Manufacturing and Quality Control.

OTHER TRAINING:

* Experienced in all process of WOOD and METAL FURNISHED AND PAINT

MANUFACTURING. Repair and assy., most electronic equipment from SEWING

MACHINES, TV. STEREOS AND PERSONAL COMPUTERS to most office equipment

Experienced in all process of AUTOMATIZATION AND INSERTION MACHINES.

Knowledge of principles and techniques of MANAGEMENT, SUPERVISION

INSTRUCTING, AND ASSIGNING PERSONNEL; principles and methods of

Quantity food production and service to school-age children and menu

planning

Procedures; knowledge of COST CONTROL AND RECORDS KEEPING.

Experienced in the Food, Pharmaceutical and Cosmetics operation and

process. Over

TWENTY YEARS EXPERIENCE IN ALL TYPE OF CONSTRUCTION AND

ELECTRIC WORK. (Commercial and Industrial). Certified FEMA inspector.

PERSONAL DATA:

* I am Italian, born in Palermo, and I am a professional with a Master

Degree in Engineering, I am a USA citizen and I do work for FEMA on

Emergency situations in any part where our present is required. I have been

in the radio sense I was a Kid, I start the radio and building my own

station at the age of 10. I built my first station with an old BC from

second world supply, and my receiver was an HQ-128 from Hammarlum. I move

to Florida about 10 years ago and I am living in Kendall, south Miami. I do

manage over 600 employees in a large manufacturing company as a Director

Manufacturing. I am graduate from Harvard University and Havana University.

I have been working with antennas, and radios and that's one of my mayor

strong field as my predilection is the radio too. I have strong

manufacturing background and certified not Just Six Sigma but ISO 9000,

9002, etc. I have represent West Coast Manufacturing Firm at East Cost

facility as in many others locations like Japan and Mexico. Been in Japan I

developed a manual on "POKA-YOKE" method of Quality Control Process. I am a

multi-lingual person. And I am very sensitive person, down to earth with a

good sense of humor that believes in family values but have an open mind. I

love radio, music, cooking and going to dine out with the family and

friends. I am a single parent of 28 years old girl who has became an "A"

student and graduated on the Medical field. She got married 3 years ago and

now a new family member arrives to the family and her name is Sienna. I am

a proud grand father. I am in excellent health, personal interest include:

ELECTRONICS, COOKING, MUSIC, DANCING, GARDENING, AND HOME IMPROVEMENTS.

PROFESSIONAL HAM RADIO OPERATOR (W2NQS)

See Personal description at www.qrz.com, as at www.brigtfuse.com/angelo-

nieves.

Angelo Nieves

REFERENCES

E-mail : *****@*******.*** / ************@***.***

Telephone No. : 305-***-**** www.brightfuse.com/angelo-

nieves

Pavilion Furniture Inc Mike J Buzzella President

305-***-****

16200 NW 49th Ave,

Miami, Fl, 33014

****@*****************.***

Pavilion Furniture Inc Norman R Purchasing Dir

305-***-****

16200 NW 49th Ave

Miami, Fl, 33014

******@*****************.***

Pavilion Furniture Inc Lee Goodman Designer Dir

305-***-****

16200 NW 49th Ave

954-***-****

Miami, Fl, 33014

********@*****************.***

J & C Importers Inc Salvatore Micossantti CEO

305-***-****

Guanajuato-Mexico

Mex Link

***********@*****.***

Personal Friend Mirian Sanabria Manager

305-***-****

Miami, Fl

Personal Friend Cesar Del Rosario Supervisor

786-***-****

Miami, Fl

ANGELO J NIEVES

Telephone # : 305-***-****

ENCLOSED IS MY RESUME FOR YOUR SAFEKEEPING

E-MAIL ADDRESS

************@***.*** / *****@*******.*** / ************@*****.***

http:// www.brightfuse.com/angelo-nieves

THANK YOU

I APPRECIATE YOUR ATTENTION



Contact this candidate