Customer Service Real Estate

EP HRA I M FEUER

**** **** **** * ***** Brooklyn, NY 11230

Telephone: 718-***-**** Facsimile 718-***-****

Email: *******.*****@*******.***

E XPER I ENCE

F I RST C I T Y, L LC (New York, NY)

Managing Partner, 2008 – Present

1 Consultant to a number of institutional and family investment funds, including hedge funds and private

equity groups, both in the U.S. and in Europe, primarily in their pursuits to acquire financial institutions.

1 For each investor and financial institution, conducted due diligence, established accurate valuation,

determined most profitable workout strategy for t roubled assets portfolio(s) and identified strategy for

g rowth and expansion both through organic and acquisition methods.

G REYSTONE M ULT I U N I T, L LC (New York, NY)

CEO and Managing Director, 2006 – July, 2008

2 Founded and manage Greystone Mul tiUnit (“GMU”), which provides financing for mixed-use, multifamily

and small balance commercial properties.

3 Negotiated the purchase of the origination system and established its implementation within forty-five

days.

4 Successfully negotiated with residential sub-servicer to sub-service GMU’s unique commercial hybrid

loans, which have certain resi qualities and distinctive needs.

5 Oversee the design, development and implementation of the prequalification system by in-house

p rogrammers, which, over t ime, progressed to a hybrid prequal/loan origination system.

6 Work with counsel to establish and execute a national legal and regulatory strategy.

7 Deliver presentations to Wall Street investment fi rms, hedge funds and rating agencies detailing the loan

p rograms, borrower profiles, etc. in order to determine appetite for whole loan sales or loan

securitizations.

F I RST C I T Y, L LC (New York, NY)

H E M ISP H E R E N AT IONAL B ANK ( Long Island, NY)

Senior Managing Director, 2004 – 2006

2 Negotiated the purchase of both the originations and servicing systems and implemented them in forty-

five days.

3 Oversaw design and development of prequalification system by in-house programmers.

4 Worked with outside score vendor in designing, building and implementing a proprietary credit score.

5 H i red in-house counsel and worked with both in-house and external counsel to obtain all necessary

approvals in both the legal and regulatory arenas.

6 Developed the product offering which consisted mainly of SISA and SIVA products.

7 Received approvals from both FNMA and FHLMC for Hemisphere National Bank to be a seller servicer.

8 Obtained substantial waivers from FHL MC for product offering.

9 Delivered presentations to Wall Street investment banks for approval to sell originated SISA and SIVA

p roduct servicing retained and was approved by Morgan Stanley, Lehman Brothers, UBS and Credit

Suisse First Boston.

Consultant, 8/2004 – 12/2004

1 Designed and developed business plan for the creation of bi-coastal mortgage division. Areas covered

i ncluded (a) systems: prequalification, proprietary scoring engine, origination and servicing; (b) legal,

regulatory and compliance; (c) product design; (d) budgets; (e) staff; (f) t ime lines.

10 Responsible for hir ing the COO, CIO, General Counsel and Sales Manager.

FI RST CI T Y, L LC (New York, NY)

Consultant to FBE L td., 2002 – 2004

2 Developed asset management unit and president of Fund-of-Funds that encompassed family holdings as

well as solicited new business, which was operational by the second quarter of 2003.

1 Raised $25,000,000 for initial start of fund.

2 Managed the selection of asset managers to be included in Fund-of-Funds as well as asset

managers for family holdings.

3 Met goal of returning 1% per month as per init ial projections.

3 Re-engineered industrial real estate holdings in conjunction with establishment of clear reporting lines.

4 Created and implemented managerial and accounting controls to restructure real estate holdings into

u nified entit ies becoming non-executive chairman overseeing operations.

5 Reorganized managerial structure to ensure orderly and efficient t ransition from family enterprise to

several independent businesses

6 Developed strategic plan for real estate holdings.

7 Managed the repositioning and redevelopment of several industrial holdings into residential and retail

p roperties.

B ANK N EW Y ORK M ORTGAGE C O ., L LC ( New York, NY)

OF

Executive Vice President, 2000 – 2002

1 Areas of responsibility included product management, sales, e-commerce, credit modeling, securitization,

operations.

2 Reached profitability, including recovery of all start up costs, twelve months after receiving fi rst mortgage

application.

3 Developed innovative and exclusive mortgage products with FNMA.

4 Implemented cross functional teams for operations together with variable compensation plans.

5 Established a specialty lending group focusing on non-t raditional mortgage borrowers.

6 Led formation of interactive web-site allowing customers to correct deficiencies in individual loan

applications.

7 Worked with secondary mortgage participants to develop customized products such as non-t raditional

documentation, limi ted documentation as well as no documentation mortgages based solely on

p roprietary credit scores.

8 Created cross-functional, self-empowered work teams utilizing proprietary technology to enhance and

become a leader in delivering differentiated and unique customer service.

9 Succeeded in becoming a high efficiency producer based on technology and customer service techniques

employed.

REPUBL IC NEW YORK CORPORAT IO N ( New York, NY)

Managing Director, Consumer Lending Group, Republic National Bank, 1992 – 2000

1 Areas of responsibility included Single Family Mortgage and Home Equity Department, Credit Cards,

Loans and Lines, Retail Bank Information and Operating Systems, Network Management Retail Bank

Data warehouse.

2 Organized a functional department of 300 into 28 cross-functional teams focusing on three areas: staff

development and t raining, compensation, and technology.

3 Oversaw creation of each team set to ensure proper execution of origination, servicing and consumer

credit to eliminate handoffs between functional departments.

1 Staff Development and Training. Monitored the development of skill sets for each type of team

and the creation of a certification program for each team member, allowing for each team

member to be cross-functionalized for every skill needed on the team.

2 Compensation. Divided compensation into three categories: annual salary increase,

certification compensation and performance-based pay.

i. Annual Salary Increase. Instituted minimum salary increase based on cost of living

i ncrease.

ii. Certification. Developed each skill set, compensation levels for each set, rewarding

employees upon completion of each set.

iii. Performance-based Pay. Created explicit goals t ied to customer service, process

i mprovement and expense control.

3 Technology. Developed and managed the building of bank-wide data warehouse and managed

t he t ransition of all credit extensions from judgmental to empirically derived credit models for

a ll consumer loans.

4 Obtained ruling by California Department of Industrial Relations affi rming the exempt status of cross-

functional mortgage teams.

5 First major banking corporation to develop interactive internet program enabling dissemination of pre-

approval based on proprietary credit score to consumer lending customers in a highly efficient manner.

6 Member, Retail Bank Senior Management Commit tee.

7 Created long term strategy for bank-wide data warehouse.

8 Developed and positioned products for private banking clients.

9 Redesigned and implemented newly created delivery channels for different banking segments such as

b ranch, internet and private banking customers.

Senior Vice President, Mortgage Department, Republic National Bank, 1988 – 1992

1 Areas of responsibility included: Production, Secondary marketing, Servicing, Product development.

2 Developed proprietary mortgage product with the FNMA based on the achievement of superior credit

results.

C I T I BANK ( New York, NY)

Senior Vice President, Citicorp Mor tgage, Inc., 1984 – 1988

1 Responsible for multi-family and underlying co-op securitization as well as consumer receivables.

2 Executed the first underlying co-op FNMA Security sale.

3 Started the “AA” Mortgage Securities Program for Citicorp Mortgage, Inc., setting the standard for the

i ndustry.

4 Responsible for the issuance of all “AA” mortgage securit ies including C.M.O. Mult i Class Remic’s pass-

throughs and ARMs pass-through. Total issuing volume exceeded $6 billion.

Vice President, Citicorp Foreign Exchange, 1979 – 1984

1 Founded and developed Citibank’s Gold Trading Desk, concentrating primarily on spot t rading and gold

leasing and deposits from central banks around the world.

2 Responsible for t rading Bri tish pounds, both spot and I M M.

3 Maintained liaison with Citibank bond t rading department.

4 Analyzed Federal policy and interest rate forecast for the department.

5 Responsible for marketing foreign exchange services to major multi-national corporations throughout the

U nited States.

MARC RI C H A ND COMPANY (New York, NY)

1977-1979

ED UCAT IO N

Long Island University M BA, 1975

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