Manager Human Resources

Ella M. Giles

***** ********** *****

Lithonia, GA 30038

678-***-**** (h)

210-***-**** (cell)

*.*******@*****.***

Objective: To work for a forward thinking and upwardly mobile company that will

allow me to utilize my knowledge and skills as a Senior Recruiter to further

advance my career

Highlight of Qualifications: Fifteen plus years managing a full cycle recruiting

desk specializing in medical, logistics, administration, and IT positions to include

experience with the following: internet savvy to locate recruiting/marketing

websites, Bull Horn and Open Hire Applicant Tracking Systems, General Office,

Job Positing, Job Sourcing, Knowledge of Personnel Administration, FMLA,

Federal Laws, OFCCP (Office of Federal Contract Compliance Programs),

Microsoft Office Suite, HRIS (Human Resources Information Systems), exceptional

knowledge of government contracts, excellent organizational and analytical skills.

Screened potential talent, salary negotiations, extended job offers, constructed

offer letters, assembled new hire packets, coordinated new hire orientation classes,

constructed job descriptions, maintained candidate pipeline, interviewed viable

candidates, built and maintained network of contacts to include colleges, alumni

groups, trade show associates, and business associates.

Teamstaff Government Solutions (contract position)

Loganville, GA

Sr. Recruiter

03/2009 – 01/2010

Brought on board to assist in building a strong professional medical pipeline, to

include, but not limited to: Physicians, Pharmacists, Nurse Case Managers,

Registered Nurses, Medical Technologists, and Physical Therapist to be presented

to military installations throughout the United States. Responsible for conducting

market research to ensure that our potential employees are paid a wage within

accordance of geographical cost of living, also developed relationships with

colleges, military, and government personnel in order to brand our company

name. Worked closely with the Account Manager(s) to develop strategies

regarding specific job boards in which to post career opportunities. Maintain a

current pipeline with both passive and aggressive prospective candidates.

Credentialed all qualified candidates prior to submitting paperwork to the

credentialing officer on base for review. Responsible for managing all marketing

websites. Trained all new Recruiters, and traveled and participated in local and

out of state job fairs and conferences .

J.M. Waller Associates, Inc.

San Antonio, TX

Corporate Recruiter

06/2008 – 01/2009

Worked closely with senior management to develop the talent acquisition

strategies for two of the four core business groups. Managed a full cycle

recruiting desk to include business groups one and three to provide recruiting

support for the following contracts: DoD (Department of Defense), Navy, Air

Force, Army, FAA, EPA, and the GSA for the three lines of business

(Environmental, Facilities, and Logistics). Performed sourcing, screening,

interviewing, assessing candidate suitability, and negotiating/extending candidate

job offers. Developed creative recruiting methods to minimize or eliminate the use

of contingency. Coordinated and managed recruitment efforts with retained and

contingency recruitment vendors and negotiated contracts and fee arrangements

based on the company’s practices and procedures. Sought, developed and

maintained relationships with recruiting sources to include: candidates,

employees, other recruiters, college and university officials, alumni groups,

business associations, and trade associations to create an ongoing pipeline of

highly competent and qualified professional candidates. Took an active part in

establishing policy and standards for Federal and State compliance. Managed

affirmative action plan and encouraged diversity recruiting methods. Ability to

interface with all levels of management. Prepared job descriptions and

appropriate interview questions to be used by myself and others involved in the

hiring process. Coached hiring managers on their interviewing selection methods

and techniques, as well as coaching candidates with mock interviews. Provided

timely status reports to hiring managers, Human Resources, and officers on

recruitment initiatives, to include weekly analysis and metrics. Organized and

participated in corporate job fairs and other outreach recruiting activities.

Documented all activity into the HRM/Applicant Tracking System

Chickasaw Nation Industries, Inc. (company transfer)

Atlanta, GA

Corporate Recruiter

10/2005 – 06/2008

Company transfer to the Atlanta office from San Antonio, TX to manage the

recruiting efforts for the following contracts; Corp of Engineers, Department of

Energy, Center for Disease Control, Sheppard AFB, Davis Monthan AFB, Eglin

AFB, All Points Logistics, NASA, and the Marshall Engineering Technicians &

Trades Services Contract. Responsible for identifying talent to fill the following

career opportunities; Civil Engineers, Construction Managers, Information

Technology Specialist, Human Resources Specialist, Project Managers,

Construction Engineers, Master Schedulers, Family Practice Physicians, General

Surgeons, Internists, Physician Assistants, Dieticians, Physical Therapists, Health

Educators, Optometrists, Registered Nurses, Licensed Vocational Nurses, Medical

Administrative Support Clerks, Event Planners, Audio Technicians, Videographers,

Training Specialist, Human Resources Specialist, and Janitorial personnel.

Sourced for talent through mass mail outs, email blasts, open houses, job fairs,

career expo’s throughout the United States, colleges and universities, military base

job boards and networking. Acted as a liaison between the potential candidate

and the project manager to ensure the application process went smoothly.

Maintained a pipeline of viable candidates. Entered all job descriptions,

conversed bi-weekly with managers regarding potential new hires, concerns and

transfers. Managed and maintained personnel files. Strong knowledge of

professional recruiting practices. Responsible for qualifying potential candidates

by reviewing resume or curriculum vitae and phone interviews, answering all

application questions and coached qualified candidates on possible interview

questions. Reviewed and discussed test results with the candidate. Verified

background history, professional license(s), education, Military DD-214. Utilized

decision making skills to assist in selecting the most qualified person(s) to submit

to the client for job selection.

Chickasaw Nation Industries, Inc.

San Antonio, TX

Senior Recruiter

01/2004 – 10/2005 (transfer to Atlanta)

Corresponded to vacancy inquires for the Dencom (Army Dental Contract),

prepared job vacancy notices and distributed through the internet and other

external cost effective resources, extensive candidate communication (email,

phone, and mail correspondence), received and reviewed curriculum vitae/resumes

to determine if potential candidate met the required qualifications. Phone

screened potential candidates that meet the minimum job requirements and started

the application process. Documented all calls into the Applicant Tracking System

for excellent activity tracking. Extended contingent job offers to selected

individuals. Responsible for training new recruiters in all aspects of the staffing

process. Filled in for department manager in her absence. Assisted in scheduling

physical examinations and drug screening. Conducted queries from the National

Practitioners Database for any reports on criminal history, license, and

professional degree verifications. Discussed results at the weekly recruiting

meetings. Assisted applicants in completion of the security clearance and

government forms. Networked with dental professionals and attended dental

conferences and job fairs throughout the United States. Coordinated mass mail

outs to colleges and universities to attract the alumni. Searched internet for most

cost effective recruiting tools. Responsible for distributing all regrets and thank

you letters.

Traditional Staffing Experience:

CareStaf of San Antonio

San Antonio, TX

Client Services Specialist

06/2002 – 12/2003

Processed Registered Nurses, Licensed Vocational Nurses, and Certified Nurse

Assistants to send to various hospitals, nursing homes, and hospice care facilities

on a PRN (as needed) basis. Administered and graded required skills test,

interviewed all qualifying candidates. Outsourced exceptional candidates to

clients via in-person or teleconference. Scheduled and conducted new employee

orientation. Calculated both the bill and pay rates in order to stay within the

company’s profit margin. Other duties included but weren’t limited to assisting the

payroll specialist with resolving time card issues and auditing employee personnel

files.

Staffing Solutions

San Antonio, TX

Performance Manager

07/2001 – 03/2002

Assigned as the on-site manager to Advance American Telephone Company for the

1st shift to manage and maintain time clock issues and to ensure 100% attendance.

Daily interaction with all levels of the AAT management team, employee

counseling, negotiated pay increases for deserving field employees. Scheduled all

forklift training classes. Assisted in planning recognition programs to improve

employee morale. Managed all workers’ compensation, unemployment and

invoiced to ensure accuracy. Worked closely with the branch manager to resolve

payroll issues for approximately 125 employees.

Adecco Personnel (temporary position)

Houston, TX

In-House Office Supervisor

02/2001 – 06/2001

Brought on board temporarily to step into the manager’s position for 6-8 weeks.

Interviewed applicants to successfully match their skills to the client’s job

description(s). Supervised a total of 8 staffing coordinators to ensure company

procedures were being carried out on a daily basis. Daily contact with new and

existing clients and employees. Conducted daily employee orientation, entered all

new client/employee information into the ATS (Applicant Tracking System)

CoreStaff Services

Houston, TX

Staffing Specialist (contract)

03/2000 – 02/2001

Appointed by the branch manager to create and implement recruiting programs for

the Chelsea Catering Company which supplied in-flight meals for Continental

Airlines. Processed, interviewed, and assigned all qualified candidates to the

Chelsea management team for hire. Conducted on-site check-ins for the 2nd and 3rd

shift employees. Managed employee performance and attendance records,

scheduled all employee shifts, insured pay-bill rates were quoted correctly in order

to stay within the company margin percentage range. Maintained all workers

compensation files from first report of injury to returning to work.

Kelly Services

San Antonio, TX

Staffing Specialist

05/1997 – 02/2000

Interviewed, scheduled and orientated candidates to work on a temporary, or

temporary to hire assignments at fortune 500 companies such as: USAA, UTHSC,

UPS, and the Kmart Distribution Center (Forest Park, GA), as well as small (mom

& pop) companies to ensure customer satisfaction. Managed employee

performance and attendance records. Developed and implemented both recruiting

and retention programs. Developed workshops to assist new employees with

dressing for success, resume and interview techniques.

Express Personnel

San Antonio, TX

Clerical Supervisor

11/1995 – 05/1997

Daily processing of candidates, and assigning new employees to various jobs.

Advised and counseled applicants on interview techniques. Conducted daily new

employee orientation. Entered client/employee information into the applicant

tracking systems

Several years of Call Center Experience in the following companies:

• 3 years - Intelogic Trace/San Antonio, TX: Computer Repair Company

• 2 years – West Telemarketing/San Antonio, TX: Sales Company

• 6 months – USAA (United Services Automobile Association)/San Antonio,

TX: Insurance Company for military personnel and their family.

Education: 06/1985

Sawyer Career College

Pomona, CA

Graduated with a diploma in Business Management

References upon Request

Contact this candidate