Sales Representative

Danielle Pistory

** ******* **** - *******, ** **966 - 215-***-**** -

********.*******@*****.***

EDUCATION

Towson University, May 2005- May 2009

Towson, MD- College of Business and Economics (AACSB Accredidted)

(Bachelor's of Science in Business Administration

(Concentration in Marketing

EXPERIENCE

Client Services Specialist, July 2009 - Present

Sykes Enterprises, Inc.

> Client Services Specialist

(Coordinate the faciliation of communication between clients and staff

(Collaborate with clients to discuss and implement goals of the

project which include managing script verbiage, service level agreements,

programming requirements, and hours of operation

( Prepare statistical analysis on daily progress of projects

( Monitor service level agreements

> Recruiter

(Manage department recruiting

( Supervise processing of new hire information and documents and pre-

screening procedures

( Ensure new employees complete appropriate paper work, I9's, payroll

information, etc.

( Led in facilitating the launch of a paperless application process

(front end and back end)

> Payroll Coordinator

(Responsible for managing payroll for department

( Responsible for monitoring and authorizing employees time by

reviewing time sheets

( Produce daily production hour reports

Independent Beauty Consultant, March 2010 - Present

> Mary Kay Inc.

( Apply the direct selling model to vend Mary Kay

cosmetic products

( Employ networking and communication skills to

recruit new clients and sustain existing clients

( Monitor inventory levels (re-ordering products based on current

sales and projected sales)

( Manage website and website orders

( Correspond with clients and accommodate indivual needs and wants

Business and Advertising Intern, January 2009- May 2009

> Renegade Productions

( Assisted with the execution, timing and follow up of marketing and

communications strategies

( Exercised and sharpened market research skills to track

effectiveness of new campaigns

(Generated topics for presentations to existing and potential clients

through market research

( Created administrative process for internal and external

presentations

( Participated in presentation planning meetings for new business

opportunities

Direct Marketing Intern, May 2008- August 2008

> Ardexus Communications

( Implemented communication through acting as a sales representative

for distribution company

( Honed interactive communication and marketing skills through

guerilla and direct marketing

(Aided in increasing sales by 16%

SKILLS

Computer skills- Microsoft Office (Word, Excel, Outlook, and Power Point),

Adobe Acrobat, ACT, Kronos Portal, Oracle Business Intelligence, Call

Center Management, Siebel, Corporate Business Excel, and Oracle

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