Sales Customer Service

EDUCATION

La Salle University, Philadelphia, PA

Bachelor of Science in Business Administration Degree, May 2008

Major: Marketing Minor: International Studies

GPA: 3.40

MARKETING EXPERIENCE

PC Helps Support, LLC - Client Relationship Manager

2008-2009

> Managed an extensive portfolio of key national accounts in every

industry including: Boston Consulting Group, Qualcomm, QVC, Perdue

Farms, Plexus, Tiffany & Co., Covidien Healthcare, and SAS Institute.

> Achieved 100% of department's sales targets consistently on a

quarterly basis.

> Increased "first call growth" of portfolio of accounts by 34% over a

90-day period.

> Responsible for maximizing revenue by generating new sales and up-

selling through business-to-business and telephone efforts.

> Sought out new business and growth opportunities while developing a

network of contacts, including many senior level executives of Fortune

500 organizations.

> Coordinated and executed new client and service launches which

included giving on-site presentations nationwide.

> Continuous travel to existing clients to maintain and further develop

strong business relationships.

> Met with prospective and existing clients to secure major

opportunities through contract negotiations.

> Heightened product awareness levels by working directly with the

Marketing Team to develop promotional strategies and campaigns to

stimulate sales growth.

> Created, presented, and communicated PowerPoint presentations and

proposals effectively on a weekly basis.

> Wrote and designed marketing deliverables including case studies,

press releases and training materials.

> Managed ongoing sales process, responded to and anticipated customer

needs and concerns.

Enterprise Rent-A-Car - Sales/Marketing Intern

2007

Established, developed, and promoted professional relationships with

current and potential referral sources.

Consistently performed in top 15% of the intern matrix.

Enhanced sales skills by promoting company ancillary products.

Implemented marketing and advertising strategies to overcome efforts

of the local competition.

> Presented unique marketing concepts to executive panel to implement

into Enterprise business.

> Suggested and executed innovative ways to decrease waiting time of

customers to increase customer satisfaction.

Maintained high levels of customer service with branch ranking above

company average.

Vector Marketing - Secretary/Sales Representative

2003-2005

> Led development of advertisement promotions for upcoming events.

> Sold over $20,000 in product sales over a three-month period.

> Awarded "Best in Sales" for performance in regional competition.

> Recruited and trained over thirty new employees.

> Performed telemarketing to promote company to potential clients.

> Developed strong relationships with all clients.

> Revised and analyzed weekly company sales.

LEADERSHIP EXPERIENCE

Student Government Association - Senator

2004 - 2006

> Active senator involved with planning of student activities, 2004-

2006.

> Developed event strategy for annual "Shooting for a Cure" basketball

marathon

and raised over $14,000 for the American Cancer Society.

> Reviewed funding proposals and decided on appropriate division of

money.

> Attended weekly meetings with Senate and thoroughly discussed quality

of student life.

> Met with faculty and staff regularly to report any issues regarding

students.

Alpha Sigma Tau Sorority

2005 - 2008

> Active sister involved with Greek community.

> Coordinated "rush" events to aide in recruitment.

> Proposed various themes for events within Alpha Sigma Tau to promote

sisterhood.

> Worked closely with national philanthropy.

> Designed monthly community newsletter.

> Led fundraising initiatives for sorority and upcoming events.

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