Project Manager Sales

Ahmad Nadeem

(MCSE, MCSA, MCT)

*** ***** ** ** ********, WA 98008 – Cell: 206-***-**** – ********@*****.***

A result oriented professional who demonstrates a point to point successful program through an achievable

plan. A team player with natural leadership capabilities, who works hard to manage project (s) through

developing smooth strategy, communicating effectively, on boarding stake holders, targeting deadlines, and,

monitoring the entire progress closely.

I am able to collaborate and negotiate successfully with technical and non technical stake holders during a

project. My understanding and practice with SDLC, MSF and MOF has been the key to my successful

projects in the past, for example a multi tier directory services architecture design and deployment for a

global bank having 26 branches.

CORE COMPETENCIES

Program Management Problem identification, defining Scope & Vision, Strategy & Execution,

Team building, Communication framework, Monitoring, Successful

Delivery and follow ups

Service Delivery Trust & relationship building, positive & passionate, Trusted advisor & Skill

building, Negotiation skills, process and service oriented

Management

Training & Readiness Training consultancy, strong at presentations, curriculum development,

Resource Management

MSF/MOF/ Scope & Vision, Analysis & Design, Planning & Scheduling, Time & Cost

Management, Communications Strategy, Resource & Risk Management,

SDLC/SCRUM

Delivery & Monitoring, Documentations

Sales & Marketing Solution Sales, Channel development, Technical Pre sales, post sales,

Field communications, Collateral ownership & marketing operations,

vendor management, trade shows, seminars, public speaking, GTMs

Industrial Certifications MCSE (NT 4.0, Windows 2000, Windows 2003), MCSA (NT 4.0, Windows

2000, Windows 2003), MCSA Messaging (Exchange 2000, 2003, 2007),

MCSA Security (ISA 2000, ISA 2004), MCTS (Vista, SharePoint, SQL 2005,

MOM, SCOM, System Center), Microsoft Certified Trainer

IT Knowledge Active Directory, DNS, Exchange Server, SharePoint Server/Services,

Windows Platform, ISA (2004, 2000), Visio, Project Manager, SPS, MS

Office, MS

SELECTED PROJECTS

Data Center Move Lead Partner PM for 55,000 square ft. Live Meeting data center from

London to Dublin. Worked with multiple cross groups to deliver this

project successfully to our partners.

Habib Bank, Ltd. Deployed multi tier directory services 26 branches around the globe. I

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was the lead architect and PM for this project. Led and worked with local

Singapore

and remote project teams to accomplish this project successfully.

Tubular Resources, Designed and deployed a de centralized messaging architecture for this

German company while integrating their corporate exchange environment with

Singapore

Singapore Office.

EXPERIENCE & SELECTED ACCOMPLISHMENTS

Program Manager Feb 2008 to Mar 2010 Microsoft Corporation, Redmond (USA)

I Own partner relationship for web conferencing and audio business across multiple regions. My role

encompasses program building, strong communications & leadership, project management, escalation

management, and readiness. I have managed projects like moving a world wide data center from one

location to another, migration of over 800 conference centers, service release management, and product

feature management for partners. To achieve such objectives, I work closely with multiple v teams like

support, engineers, Devs, services operations, billing & provisioning, product team adoption group and

marketing organization.

Key Achievement;

Lead Partner PM on 55,000 square feet data center move project, Engage with all stake holders

at all levels streamlined communications and process flow and functional diagrams

Managed 100% migration for Over 800 conference centers for my partners

Managed cost control project for partner support and reduced escalations up to 80%

Led “Service Release Management Project” and built a dependable information alert program for

partners.

Uncover the latest business requirements from partners/customers and document this data to be

transformed into deliverable features. I have delivered several product feature for Live Meeting within

2 years

Delivered regular, monthly, quarterly, and on site review with partner executives

Lead Partner PM for new feature Triage v team

Works closely with Developers, Engineers and product team to realize such business

requirements into a deliverable design

Closed CPE issues with satisfactory note for Safeway, Carlson, Coca Cola, TELUS Enterprise,

etc.

Champions the monthly Live Meeting usage scorecard that drives usage, trends, and readiness

needs for partners. This item is very popular among my partners/customers.

Managed largest Web Conferencing customer on single conference center i:e AT&T

Partner Solutions Manager (PTS) – Nov 2004 to Jan 2008 Microsoft Corporation, Singapore

Main focus within this role was around partner development, technical pre sales, technology evangelism,

technical & sales readiness and team building for solution partners. I ensured a strong channel to support

server/solution sales in the small, mid market and enterprise space. I developed an award winning program

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at Tech Ready 5 for partner revenue growth. This program translated end to end process for partners to help

them grow their capacity, skills, and business in the server market.

Key Achievement;

Won the Best Practices Award at Microsoft TeachReady5 Redmond in PTS Summit for “ Best

Integrated Model for Partner Revenue Growth.”

Best Team Collaboration Award in Q1 FY’07

FY ‘07 Quarterly Performance Team Challenge Final Individual Winner

Proven record of engagements with enterprise customers, distributors, OEMs, resellers, and

System integrators.

Achieved the Corp’s competency attainment goals during FY’07, FY’06.

Lead PM on annual integrated readiness program for partners.

Lead NSAT growth successfully in FY’08

Technical Training Consultant – Jan 2000 to Nov 2004 New Horizons Computer Learning

Center (Malaysia, Singapore)

Lead Training Consultant with the top CPLS (Certified Partner Learning Solutions) for Microsoft technologies.

My key role was to scope the enterprise customer business and technical requirements and transform

gathered data into functional programs, together with customizing and delivering training solutions.

Key Achievements:

Was lead public speaker in Windows 2000 Launch in Microsoft Malaysia

Nominated for Microsoft Award of Technical Excellence

Selected as “Trainer of the month” at more than one occasions

Designed and setup private tutoring/Online learning solutions

Helped New Horizons to achieve Microsoft Gold Certified Partner status

CAREER HISTORY

Lecturer Data Communications, Oct 1998 to Nov 1999

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Olympia Business School, Kuala Lumpur, Malaysia

Manager IRC (Information Resource Center), Jul 1996 to Sep 1997

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Lahore Chambers of Commerce and Industry, Lahore, Pakistan

Library Officer – May 1994 to July 1996

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Union Bank Limited, Pakistan

EDUCATION

Master’s in Business Administration, Manchester Business School – In Progress

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Master’s in Information Science, International Islamic University, Malaysia

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Master’s in Library Science, University of the Punjab, Pakistan

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Other Information

Nationality Singapore Citizen

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