Sales Project Manager

Courtney Hanle

**** *. ***** #*** 773-***-****

Chicago, IL 60607 Courtney.Hanle@careerbuil

der.com

MARKETING/OPERATIONS MANAGEMENT PROFESSIONAL

~"Specialist in Building Long-Term Relationships and

Identifying Improvement Opportunities that Drive Efficiency and Quality" ~

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Solution-oriented and versatile professional offering solid business

operations, marketing and business development experience. Persuasive

communicator with engaging relationship style and skills in consultation

and fostering positive relationships. Unique ability to communicate with

people from diverse professional, ethnic, and socio-economic backgrounds.

Quick study in new technology. Work well as a leader or member of cohesive,

productive teams. Proven success in fast-paced and challenging

environments. Able to use analytical and statistical skills to implement

plans as needed in all relevant areas. Dynamic communication and

presentation skills; adapt to the audience for clear understanding.

PROFESSIONAL PROFILE

. Excellent business-to-business background. Effectively able to

communicate complicated concepts in an understandable manner, matching

the message to the audience.

. Drive business growth through aggressive initiatives, resulting in

increased revenue and market growth; provide balanced leadership

through conceptual thinking and strategic planning.

. Ensure client service and satisfaction is afforded highest attention

and priority, establishing and maintaining extreme retention levels

and client loyalty. Successfully build key organizational

relationships, rapidly developing a positive and productive working

rapport.

. Collaborate across boundaries, finding common ground with a widening

range of clientele and business affiliations.

. Utilize strong and organized management and prioritization abilities;

perform well under pressure, in a fast paced, rapidly-changing and

highly competitive business environment.

. Results driven, focused, meticulously detail oriented and determined

performer with exemplary work ethic-offer the highest levels of

integrity, initiative, thoroughness and tenacity in working to achieve

goals and objectives.

. Highly developed and effective analytical, innovative and proactive

approaches to identifying and solving complex problems and issues.

PROFESSIONAL EXPERIENCE

Director Strategic Projects 2002 - Present

CareerBuilder.com, LLC - Chicago, IL

. Manage creation of print and electronic targeted communications:

corporate marketing brochures, newsletters, proposals, case studies,

advertising, press releases, presentations, videos, promotional DVDs

and online library sales support materials.

. Manage internal and external communications, create consistent

message. Manage high-performing team exceeding goals and surpassing

sales objectives for past 12 quarters.

. Track customer life cycle trends across product/service categories;

incorporate into ideas for current and future products, sales channels

and brand communication.

. Facilitate national sales enablement program which includes new sales

assets, training and tools, bridging the education gap between

regional teams. Reduce sales cycle time, sharpen sales skills,

increase productivity and revenue.

. Manage new product launch with sales teams; work internally with

product development teams. Ensure launches are on time and on budget.

. Analyze company's placement in competitive marketplace; forecast

trends to increase market share through proactive messaging and

product offering.

. Served as Director Newspaper Marketing one year working with newspaper

affiliates to drive traffic to co-branded sites. Implemented co-op

program to drive B2B revenue and grow market. Identified opportunities

for brand awareness and incremental revenue through national event

marketing programs.

. Determined optimum communications strategies for four years as

Marketing Manager; orchestrated all aspects of integrated marketing

communications. Enhanced customer loyalty through email communication

program. Collaborated with sales and management; developed programs

that increased sales in specific vertical markets by 40% over previous

year.

Field Marketing Manager 2001 - 2002

Click Commerce - Chicago, IL

. Served as liaison between national sales team and marketing

organization.

. Managed integrated lead generation campaigns resulting in an average

of 1,000 leads per month.

. Authored and distributed collateral material including corporate

overviews, product brochures, case studies and white papers.

. Managed all aspects of events including tradeshows, seminars and

executive conferences.

. Assisted in creation and maintenance of website content and

navigation.

.

Project Manager, Editorial Advisor 1999 - 2001

R.R. Donnelley & Sons - Chicago, IL

. Wrote editorial material, created and developed web articles for

Limited Too, a leading online retailer.

. Managed resources and timelines towards budgets of more than $500,000

for client web efforts.

. Directed research and focus groups for UK financial web portal,

focusing on international processes

. and methodologies.

EDUCATION

Master of Business Administration

Kellogg School of Management, Northwestern University - Chicago, IL - 2010

Bachelor of Business Administration

University of Notre Dame - Notre Dame, IN - 1999

Professional Development

Leadership Development Training Series, CareerBuilder.com

SOFTWARE SKILLS

MS Office Suite ( Comscore Media Metrix ( Email/Internet

AFFILIATIONS

Business Marketing Association (, Kellogg's Women's Business Association

KEY COMPETENCIES Workflow Optimization Quality Control Customer

Service Interpersonal Skills Project Management Training/Motivation

Relationship Building Technical Staff Communication Organizational

Development Sales/Marketing Consultation Leadership/Team Building

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