Customer Service Sales

Robert F. Shuping, Jr.

*** ****** ***** ****

Winston Salem, NC 27107

Phone: 336-***-****

*********@*****.**.***

Objective: Seeking position in claims adjusting by using my skills of strong interpersonal

relationships, outstanding clientele satisfaction and self motivation.

QUALIFICATIONS

• Customer relations

• Established and maintained clients by referrals

• International Travel

• Liaison between employer and customer

• Independent networking

• Dependability, outstanding work attendance

• Knowledge of automobile industry

• Microsoft, Excel

• Strong mathematical skills with success of values of estimation

• Superb skills in problem solving

• Displayed and sold new ideas for client and employer

WORK EXPERIENCE & ACHIEVEMENTS

Sales Associate 12/1999 to 10/2009

Furnitureland South, Inc., Jamestown, NC

• Marketed over 800 manufacturers of furniture.

• Successfully built clientele independently both internationally and domestic.

• Maintained customer satisfaction thru displaying superlative customer service acting as a

liaison between manufacturer and client.

• Traveled internationally successfully marketing business.

• Attended continuing education.

• Cultivated client relationships, increased customer sales and satisfaction with repeat

business, new growth business by building referrals achieving high level customer service

satisfaction.

• Achieved Million Dollar Producer Club, 2004-2008 by maintaining sales ranking of the top

fifteen percent out of two hundred sales associates.

Sales Associate 07/1999 to 12/1999

Rhodes Furniture, Winston Salem, NC

• Retail sales representative

• Maintained high volume cliental displaying excellent greeting with customer, breaking

barriers, leaving customer with complete easement.

• Attention detail oriented, specializing in post-delivery/follow-up calls.

Route Sales Representative

District Warehouse Manager 07/1992 to 07/1999

Frito Lay, Inc., Kernersville, NC

• Established and serviced accounts ranging from box stores, to small convenient stores

utilizing networking and excellent communication skills to obtain new accounts and

maintain existing accounts.

• Independently scheduled and serviced weekly routes

• District Warehouse Manager, responsible for having products in stock for delivery, and

time management.

• Forecasted orders by keeping a spreadsheet of numbers.

• Designed and sold displays to various accounts.

• Developed business relationships

• Solved issues between employer and customer by daily follow up.

• Herman W. Lay Award, Best of the Best 1994

CERTIFICATION

March 2010 obtained North Carolina Self Employed Adjuster Certification

NPN # 15693647

Rendleman School of Insurance, Greensboro, NC, March 2010

EDUCATION

Forsyth Technical Community College, Winston Salem, NC

Courses towards Associate Degree in Economics, 1990-1992

Chowan College, Murfreesboro, NC

Courses towards undergraduate courses, 1988-1990

Mount Tabor High School, Winston Salem, NC

Earned High School Diploma 1988

References Available upon Request

Contact this candidate