Sales Customer Service

Michael J. Frazier

**** ***** *** *****

Las Vegas, NV 89102

Phone: 702-***-****

Email: *********@*****.***

Professional Profile

TOP PERFORMING SALES AND MARKETING EXECUTIVE WITH EXPERT QUALIFICATIONS IN

IDENTIFYING AND CAPTURING MARKET OPPORTUNITIES TO ACCELERATE EXPANSION,

INCREASE REVENUES, AND IMPROVE PROFIT CONTRIBUTIONS. TEAM LEADER,

STRATEGIC PLANNER, AND SALES SYNERGIST WITH MORE THAN 20 YEARS OF

EXPERIENCE IMPACTING THE VISIBILITY, PROFITABILITY, AND PERFORMANCE OF

DIVERSE ORGANIZATIONS.

< Expert orchestration of revenue development, sales optimization, and

resource management.

< Proven ability to recognize and capitalize on market trends and impact

bottom-line through strategic planning, trend analysis and

forecasting.

< Consistently successful in cultivating and securing new business,

developing and building strong sales teams and surpassing sales goals.

< Excellent communication, presentation and leadership qualifications.

< Effectively manage multiple priorities with poise, and confidence,

while performing under pressure in a fast-paced, rapid environment.

< Easily adaptable to change, with an eagerness toward learning and

expanding abilities.

< Strong organizational and analytical approaches to processes and

techniques.

< Exceptional multi-tasking capabilities with effective time-management

strategies.

< Skilled at evaluating options and generating solutions.

Strategic Sales ? Market Planning ? Branding ? Territory Development

? Contract Negotiations

Product & Market Positioning ? Account Development & Retention ?

Computer Proficient

Customer Relationship Management ? Detail-Oriented ? Sales Management

? Multi-Tasking

Professional Experience,

Michael Frazier Associates, North America

2003- Current

Business Development Consultant

Position Profile: Consultant specializing in sales, marketing and

effective manufacturing techniques. Advised and implemented concepts to

varying industries including manufacturers, dealers and resellers working

in the hotel, casino and retail industries. Create avenues for company

growth through innovative marketing strategies targeting architects,

designers, purchasing agents and management companies within the casino,

hotel, corporate office, retail, healthcare and residential markets.

Products included furniture, fixtures and equipment.

Charter of Lynchburg, Lynchburg, VA

1991- 2003

National Sales Manager / National Account Manager

Manufacturer of contract furniture servicing the hotels, casinos and GSA.

Position Profile: Executive oversight of business operations, finances,

sales/marketing, business development, and strategic planning.

Held other titles as:

. Regional Sales Manager

. Customer Service Manager

. Production Control Manager

. Sales Assistant

. Customer Service Assistant

Significant Contributions:

V Developed Regional Management in North America and Europe for

greater stability and consistency.

V Secured major hotel brand resulting in an additional $8M in yearly

sales.

V Increased production by 30%.

Education & Professional Development

BUSINESS ADMINISTRATION - VIRGINIA COMMONWEALTH UNIVERSITY, RICHMOND,

VIRGINIA

Leadership Lynchburg - Chamber of Commerce, Lynchburg, Virginia

NEWH- Las Vegas

DesignMinds- Las Vegas

TheLink- Las Vegas

SpyOnVegas

The Executive Lounge

Large Vision Business Network

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