Education
Gonzaga University, Spokane, WA
Masters of Arts in Communication and Leadership
University of South Florida, Tampa, FL May 2008
Bachelors of Arts and Sciences, Concentration in Organizational
Communication
Employment Experience
Administrative Assistant, Jones Day, Ft. Lauderdale, FL
2010
. Managing a multi-line phone system, processing all mail, communicating
on the behalf of attorneys and key person for front end..
. Process incoming and outgoing mail.
. Completing all requests made by attorneys and retrieving and
organizing courtroom case files.
Production Intern, CBS Television, New York, NY
Fall 2009
. Supported producer by performing administrative duties, communicating
with celebrity guests and publicists via phone and email.
. Assisted Production Manager with morning news traffic requirements.
. Aided Production Department by producing videos, logging, editing, and
post production audio for special events, in studio, and special
appearances.
. Researched footage, music, and photos to create stories and generate
leads.
. Worked as on field producer for the Komen Greater NYC Race for the Cure
E-Commerce Marketing Business Development, HEYS USA, Miami, FL
2009
. Worked with CEO and Marketing Director to develop sales and marketing
strategies to expand web presence.
. Planned online merchandise placement for HEYS USA, Travel Concepts,
Britto Collection, and Crown Edition brands.
. Managed and acquired new retail accounts and increased ecommerce sales
by 10%
Marketing Coordinator, H&R Block, Ft. Lauderdale, FL
2009
. Analyzed market reports to determine demand for services and
identified potential customers.
. Supervised product development, monitored community trends, and created
leads for new product initiatives.
. Hired, coached, and managed new talent and the promotional team.
. Designed a comprehensive marketing strategy for National Tax Advise
Day, National Second Look Day.
. Spearheaded Tax Seminar initiatives for H&R Block's North Broward
region.
o Superseded Tax Season account goal by 4%.
Administrative Assistant, Tampa Bay Urology Institute, Tampa, FL
2007-2008
. Head liaison between doctors and patients.
. Updated and maintained patient files and patient demographics.
. Assumed responsibility for all office communications, clerical duties,
and accounting duties.
other involvement
Contributing Writer, Broward College, Davie, FL
2005
. Wrote entertainment articles for school newspaper.
. Appointed head liaison between the school newspaper and the student
body and
. Collaborate with marketing team to create advertisements and campaigns
Skills
Computer: Microsoft Office (Word, Excel, PowerPoint, Outlook), Adobe
Illustrator, Photoshop, Acrobat, Windows/Mac, Sage Business Vision, Avid,
iNews and Oasis, Blackberry User
Languages: English, Conversational in Spanish
Skills: interpersonal, multitasking, analytical, sales, highly computer
literate, team player, leadership
Affiliations & Awards
Black Student Union (BSU) member, Caribbean Cultural Exchange (CEC) member
and International Business Board, (IBB) member
Self starter with research marketing and managerial experience, an
understanding of software applications, technological savvy, excellent
written and verbal communication skills, strong project management skills,
great multitasking capabilities, and a team player attitude.