Customer Service Sales

Terri Walden Primary Phone: 559-***-****

**** * ********

Fresno, CA 93711 Email: ************@*****.***

Sales and Marketing Specialist

OBJECTIVE Seasoned sales person looking for a professional and

progressive company with no limits for growth or

income potential. Dynamic personality; exceptional

customer service skills; strong work ethic and a

passion for success.

EXPERIENCE

9/2009 - Present First Health Medical Inc.

Fresno, CA

Community Relations Director

Effectively prospected local physicians and attorneys to

capture referrals of personal injury and workman's

compensation business for clinic. Trained physicians and staff

on all workman's compensation policies and protocols.

Concentra Fresno, CA

3/2005- 9/2009 Medical

Health Services Manager

Demonstrated success by generating new business,

developing relationships, recapturing lost business and

being an expert in customer service. Direct marketing to

large employers and key decision makers in an effort to

secure future referrals. Consistently closed large

employers such as school districts, casinos, and

distribution centers to name a few. Effectively worked

independently to develop and implement territory plans to

meet established goals. Served as a member of the Center

Leadership Team in the two clinics I was responsible for.

Communicated well with clients and colleges. Motivated

clinic staff to achieve center goals.

4/2000 - 8/2001 Infinity Fresno, CA

Broadcasting

Senior Account Executive

Creating and implementing effective promotions and

advertising concepts. Successfully generating new

accounts as well as servicing existing accounts and

maintaining account retention. Consistently exceeding

sales quotas. Ability to earn my clients trust before I

earn their business. Maintain a positive attitude in a

high stress environment.

4/1998 - 4/2000 Clear Channel Fresno, Ca

Communications

Senior Account Executive

Radio Advertising sales for three stations in the Fresno

market. Consistently meeting or exceeding my sales

quotas. Through this success my name is well known in

this industry enough so, that I was recruited from the

competition.

1/1997 - 4/1998 All American Fresno, CA

Glass

Sales Representative / Public Relations

Promote outside sales to dealerships, insurance agents,

and auto body shops through cold calling and referral

development techniques throughout the Fresno area. Build

solid relationships with glass product users in an effort

to capture their future business.

REFERENCES Available on

request

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