Customer Service Sales

*** ******** ***** ****: 734-***-****

Saline MI, 48176 Fax: 734-***-****

***************@*****.***

Victoria Cortright

Objective Enthusiastic creative worker looking for full-time employment in the customer

service field of work. Willing to learn and work hard.

Experience Dec 2007–April 2010 RadioShack S.C. Kiosks Ypsilanti, MI

Sales Associate- Radio Shack S.C. Kiosks own and operate cell phone

kiosks stores throughout the country.

Responsible for product demonstration, communication of technical and service

plan specifications.

Completed transactions, including execution of contracts and activation of cell

phones(Verizon, Sprint, T-mobile, and AT&T), wireless internet, and dish network

services.

Directed and trained new sales associates on product and plan specifications and

company processes.

Adhered to proper cash handling policies and procedures and conducted a

successful cash audit upon the completion of each shift.

Achieved or exceeded aggressive sales goals by demonstrating focused sales

efforts, customer service and an understanding of the company’s products and

services.

Offered promotion to the Management Training Program with the goal of managing

stores.

May 2005-June 2007 Drowsy Parrot Saline, MI

Barista- Privately owned “art house” coffee shop

Demonstrated and communicated through product knowledge and continually

grew in expertise to provide our customers exceptional service.

Responsible for adhering to recipes and procedures of the operation, including

closing duties, stock renewal and final accounting audit of the register, cash and

receipts.

Complied with all health, safety, and sanitation guidelines.

Education 2007 Graduate Saline High School Saline, MI

Received two scholarships, one for Art and Creativity.

Interests Art, snowboarding, traveling, camping, canoeing, being outdoors.

References available upon requests

Contact this candidate