Engineer Software

SACHIN K SHAH

**** ***** ** ** #*** Bellevue, WA 98007 • Cell: 323-***-**** • Email: ***********@*****.***

CORE QUALIFICATIONS AND STRENGTHS

• Managed cross-functional teams in several software projects; pursuing Software Product Mgmt certificate program

• 9 years of development experience in Object Oriented Design and Analysis, Java, J2EE, Oracle

• 5 years experience in gathering requirements, documenting scenarios, writing feature specifications, managing project risk

• Experience in building and maintaining a Software-as-a-Service (SaaS) delivery model

• Progressively responsible career

EXPERIENCE

VAROLII CORPORATION SEATTLE, WA 2005 - PRESENT

Product Engineering: Software Engineer III (December 2006 – Present): Led teams of up to 8 people to make improvements to

our SaaS platform which allows our customers to deliver personalized automated communications via voice, text and email. In

addition to actively contributing to the code base, responsibilities included requirements gathering, documenting user scenarios,

writing feature specifications, project risk management and bug triage.

• Co-led the group's effort in building additional support for a new media channel (text) in the platform. Specific responsibilities

included working with Product Management to identify the requirements, identifying and documenting the various user scenarios and

leading the development team through the design and implementation phase.

• Led a team of 5 people to deliver a flexible and adaptive routing algorithm allowing notifications to be sent to the appropriate

delivery units. This design helped in reducing costs by a factor of 2 and resulted in better utilization of limited resources. This project

also involved working with an off-site team responsible for developing part of the functionality.

• Implemented a new feature set in our core platform which significantly reduced our Customer Management team’s efforts to

setup our systems around holidays and special events. Previously they would have to manually set up each customer account

before such events, verify their actions and then after the event revert back to the original configuration. With this new feature,

they can setup the behavior of the system well in advance and there is no additional work around the holidays related to setup,

verification and roll-back.

Professional Services: Senior Engineer (February 2005 – December 2006): Charged with building custom applications integrating

Customer’s systems with our SaaS delivery platform; Worked on multi person projects lasting 2-6 months.

• Built a lookup service which integrated with a third party service provider, to collect details of an individual’s public information

given some identifying information. This service helped reduce integration time for custom applications by a factor of three. This

system took advantage of open source projects like the Quartz job scheduling system and Apache Axis.

• Led a 3 person team to build a unique application for one of our largest customers, which involved an innovative rule engine based

on historical data. The benefits provided by this feature led to its inclusion into the flagship’s product’s feature-set.

• Implemented applications to integrate customer systems with our notification platform. Some of the more interesting

applications involved one with parsing data from an email based data-feed and another which required real-time interactions

with ~100 retail locations.

PATNI COMPUTER SYSTEMS INDIA, SPAIN AND USA 1998-2002

Senior Software Engineer: Built custom IT solutions for clients in verticals like financial services, consumer durables, etc.

• Led a team of 4 people to design and implement GE-Supply’s intranet applications using ColdFusion. These applications

included an employee skill development tracking tool and a hardware asset tracking software. Also represented GE Supply in

the corporate wide migration of the intranet application framework from BEA’s Weblogic application server deployment to

Sun’s IPlanet server.

• Led design and development of an automobile portal in Spain. Responsibilities included collecting system requirements,

preparing design documentation and working with the offshore team to build and deploy the system. The portal was one of the

first automobile focused sites in Barcelona and was targeting first time car buyers.

• Programmer; supported the Order & Distribution system of GE lighting, USA. It was a COBOL based system running on an

IBM mainframe. Specific work involved enhancing the system to support additional distribution centers, modifications to the

order entry screens and providing the ability to check for inventory updates in real times while order entry.

EDUCATION

UNIVERSITY OF WASHINGTON SEATTLE, WA 2009 – 2010 SOFTWARE PRODUCT MGMT

CERTIFICATE

UNIVERSITY OF SOUTHERN CALIFORNIA LOS ANGELES, CA 2002 – 2004 MASTERS IN

COMPUTER SCIENCE

SACHIN K SHAH

4421 147th Pl NE #B11 Bellevue, WA 98007 • Cell: 323-***-**** • Email: ***********@*****.***

MUMBAI UNIVERSITY MUMBAI, INDIA 1994 – 1998 BACHELOR’S IN

ENGINEERING

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