Manager Account

Brad Baker

[pic]

*** ***** *****

Goodlettsville, TN 37072

Phone: 615-***-****

Email: *********@*****.***

Blog: www.spikemarks.blogspot.com

OBJECTIVE

To begin a long-range career path with a prestigious organization which

will provide new challenges and many opportunities to grow as a

professional and eventually as an executive

EDUCATION

Lipscomb University

August 2007 - July 2009

Degree: Master of Business Administration

Concentration: Leadership

GPA: 4.0/4.0 scale

Lipscomb University

August 2003 - May 2007

Degree: Bachelor of Science

Majors: Business Management & Marketing

Magna Cum Laude

PROFESSIONAL EXPERIENCE

Acxiom Corporation (Nashville, TN)

July 2009 - Present

Account Manager

Key client relationship manager for accounts; I provided immediate

responses to questions and concerns, led periodic meetings, gathered

requirements for custom projects, and was considered the best team member

to place on accounts with difficult relationships. Led

production/engineering teams ranging in size from three to six people with

the goal of ensuring accurate and timely online marketing campaign delivery

with a nearly perfect record. Focused on running lean accounts - once

making process changes and cutting between six and eight days of production

time each month. Up-selling, cross-selling, consulting clients on revenue-

generating marketing opportunities, resource management, superior time-

management, client-facing presentations, delegation, and project time-

tracking were also essential role functions. Full-time client list

included: Cond Nast Publications, FTD.com, Sallie Mae, Upromise, and

Lealta Media.

Acxiom Corporation (Nashville, TN)

May 2008 - July 2009

Associate Account Manager - Level II

Acted as mentor to newer associates and implemented improvement plans for

low performers. As a trusted and respected process expert, I was placed on

accounts where errors had previously occurred in an effort to clean up the

firm's production image in the client's eyes. Initiated special projects

with the objective of adding value and increasing efficiency while

eliminating risk for both Acxiom and its clients, including many process

enhancements as well as leading the effort of redesigning the division's

hiring criteria. Full-time client list included: FedEx, AAA, and Source

Interlink.

Acxiom Corporation (Nashville, TN)

June 2007 - May 2008

Associate Account Manager - Level I

Project management driver with a 99.9% error-free rate who launched over

2,000 online marketing campaigns for several of the world's largest

companies. Multi-tasking, documentation, and time management were key.

Built a strong technical acumen and began implementing process improvements

often adopted by my peers. Quickly became an expert on the following: MS

Office, specialized databases, reporting, basic HTML, billing and campaign

management tools as well as many online applications. Full-time client list

included: Lexus, Samsung, Epson America, and Ingram Micro.

SUMMARY OF SKILLS

Experience effectively leading teams in various work environments and

school activities. A strong verbal communicator with excellent written and

technical skills. Honest, analytical, thorough, organized and a creative

problem-solver. Quick learner of new concepts who enjoys differing points

of view. Enjoys challenging the status-quo in an effort to implement

changes and save time and money. Responds well to stress, criticism and

when confronted with complex challenges.

Contact this candidate