Customer Service Management
Resume:
Brandon J. Comeaux
Atlanta, Georgia 30339
***************@*****.***
Summary of Qualifications
Innovative professional with 10+ years of progressive experience in Management, Consulting, and the
hospitality sectors.
Experience
Maggiano’s Little Italy Resturant, Atlanta, GA April 2007 – Present
Banquet Operations/Service specialist
• Demonstrated excellent customer service practices in fast paced work environment, while effective
resolving customer concerns regarding merchandise and services.
• Prepared inventory for accountability of merchandise, and issue cash disbursements to staff.
• Perform opening and closing procedures to insure accuracy of cash.
The Parks Group, Atlanta, GA February 2008 – December 2008
Legal Assistant
• Prepared documents and organized information for court appearances.
• Assisted attorney during trials; researched and drafted motions on various criminal law and
procedural issues.
• Prepare reports of legal bills charged to expense accounts and litigations schedule.
Grand Hyatt Hotel, Atlanta, GA September 2005- September 2006
Front Office Representative
• Responsible for developing strong customer relationships, and ensuring employees provided the
highest standards of customer satisfaction.
• Processes daily bank deposits and internal audits of all cash assets.
• Demonstrated excellent organizational, oral/written communication, intersolan, analytical and
problem resolution skills.
Marietta Conference Center & Resort, Marietta, GA May 2004- September 2005
Front Office Represenative
• Responsible for overseeing marketing, financial management, purchasing, administration, and staff
training, supervision, motivation and mentoring.
• Perform proactive leadership techniques with refined business acumen and exemplary people skills
facilitate a team approach to achieve organizational objectives, increase productivity and enhance
employee morale.
• Perform procedures that insure accuracy of merchandise, petty cash, and cash orders.
Software used: Microsoft office including Word, Excel, Access, PowerPoint and Outlook, Delphi back office
and Accounting system.
Proffessional Attributes
• Effective oral and written communication.
• Keen analytical and strategic planning skills.
• Multi-task oriented with strong organizational skills.
Education
University of Louisiana Lafayette
Business Management
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