Administrative Assistant Customer Service

Elizabeth Zayas Nieves

Cell: 786-***-**** Email: ********@*****.***

Proficiency: Microsoft Word, Excel, PowerPoint, FrontPage, Photo Image,

Peachtree, QuickBooks, Internet, AS 400, Websites, Completely bilingual

(English/Spanish), Translations, Travel and Hotel Coordinator,

Switchboards, Filing.

11/09 to Present - Manpower in Miami, FL. Worked from 11/09 to 3/1/10 at

Quadel Consulting (contractor or Miami Dade County Section 8). 3/3/10

Stated working as Administrative Coordinator for a Property Management

Association.

10/06 till 10/09 - Under Temporary Contracts with Kelly Services in Puerto

Rico. Several assignments as Administrative Assistant and/or Receptionist.

Panamerican Athletic Commission - 04/04 to 09/06 - Old San Juan, PR

Position: Office Manager/Executive Assistant to President

Duties: Administrated Office. General Accounting Procedures in

Peachtree, Travel and Accommodations Coordinator, Research on Internet.

Managed Agendas & Events.

Kelly Temporary Services 12/03 to 04/04 - Bayamon - PR

Positions: Administrative Assistant & Receptionist

Kraft/Nabisco - 04/02 to 04/03 - Guaynabo, PR

Position: Administrative Assistant to Marketing Director and 4

Associates

Duties: Coordination of advertisings events. Travel

coordinator. Data entry As/400. Customer Service.

Caribbean Petroleum (Gulf Refinery) - 01/08 to 11/01 - Bayamon, PR

Positions: Executive Assistant to President, Board of Directors,

Managing Director, Legal Secretary, Personal Assistant, Hotel & Travel

coordinator

Duties: All duties that encompass above positions.

Citicorp Investment Bank (Citibank) 11/84 to 10/87 - Hato Rey, PR

Position: Executive Secretary

Duties: Attended VP and 20 Brokers. Travel & Hotel Coordinator

CIGNA Insurance - 06/79 to 10/84 - New York city, NY

Position: Senior Secretary

Duties: Assistant to National Accounts Division. Supervised 2

clerks.

Hunter College - 09/77 to 05/79 - Student and also worked in Financial Aid

office

Merrill Lynch - 09/74 to 11/76 - New York City, NY

Position: Confidential Secretary

Duties: Assisted Advertising Manager

New York City Community College - 09/71 to 12/73 - Brooklyn, NY - Student

and worked part time

Abilities: Proactive, Team Player, Able to work alone, Supervise,

quick study, responsible, loyal, trustworthy

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