Manager Accounts Receivable
Resume:
Linda M. Ward
Kaysville, Utah 84037 Email:
************@***.***
SUMMARY
A dedicated, organized, finance and operations manager with extensive
expertise in customer billing and collections, cash management, account
analyses and reconciliations, cost accounting and reporting, operations
analysis, financial closing activities, SAS 70, Sarbanes-Oxley audit, and
due diligence. Motivates diverse groups to achieve higher standards of
quality and facilitates financial transparency. Cultivates and maintains
excellent client and vendor relations to ensure satisfaction and repeat
business. Determines methods to improve existing processes, enhancing
efficiency while promoting accuracy.
EXPERIENCE
CVS CAREMARK/RXAMERICA LLC, Salt Lake City, Utah
Finance Operations Manager, 2004-April 2010
Managed $4,000,000,000 of accounts receivable and accounts payable for
pharmacy benefit management and Medicare Part D operations, including
timely and accurate invoicing, payables, cash application, unclaimed
property, control disbursements, and balance sheet reconciliations.
Directed month-end and year-end closes. Hired, trained, and led team of
eight, including performance management. Reviewed accounts receivable
write-offs and reserves.
< Identified and collected aged pharmacy overpayments in excess of
$3,000,000.
< Worked directly on proprietary financial system design and development
to meet users' needs for customer invoicing, pharmacy payables, and
rebate payables.
< Coordinated control testing and issuance of first SAS 70 Type II
report with no relevant exceptions.
< Maximized revenue of $50,000 per year through diligent communication
to third-party payers to prepare and file class-action claims on
payers' behalf.
< Improved accuracy of cash application process through spreadsheets and
cross-reference tool.
Accounts Receivable Manager, 1999-2004
Oversaw successful collection of $2,000,000,000 of pharmacy benefit
management accounts receivable through invoicing and cash application,
customer reconciliation and review, and resolution of customer payment
issues. Minimized accounts receivable write-offs. Oversaw staff of two
employees.
< Audited pharmaceutical manufacturer rebate contracts, resulting in
collection of $9,900,000 in unrecorded receivables and lost cash.
< Generated revenue of $800,000 per year through audit of customer
contractual obligations.
ACCOUNTING PLUS SERVICES, Salt Lake City, Utah
Owner, 1996-1999
Performed consulting and contracting services. Prepared and analyzed
financial statements. Set up accounting systems. Retained RxAmerica as a
full time client. Audited and collected accounts receivable and resolved
A/R issues allowing for external audit.
< Identified one and one-half years of accounts receivable embezzlement
by client employee, totaling over $100,000.
< Recovered embezzlement losses through settlement with negligent
financial institution.
EDUCATION
Weber State University - Layton, Utah Masters of Business
Administration, 2011 AACSB Accredited
Brigham Young University - Provo, Utah Bachelor of Science Degree
Major: Accounting
SKILLS
Microsoft Dynamics Great Plains, Word, Excel, Access, Quattro Pro, MAS 90,
SAP
Self-Motivated, Detail-Oriented, Analytical, Quick Learner, Adapts Easily,
Strong Interpersonal Skills
Contact this candidate