Sales Manager

RAYMOND CHRIS MCKENZIE

*** ******** **** ******* ( Suwanee, Georgia 30024 ( Cell: 404-***-**** (

************@*******.***

Recruiting ( Staffing ( Employee Benefits ( Change Management ( Quality

( Judgment ( Efficiency

Performance Management (Skill Assessment ( Employee Engagement ( HR

Policies ( Benchmarking

Dynamic Human Resources professional with comprehensive experience

demonstrating quantifiable achievements and expertise encompassing a broad

range of recruiting, hiring, management and human resource generalist

functions. Visionary leader with the proven ability to spearhead strategic

planning and execution of core staffing and operational goals.

PROFESSIONAL EXPERIENCE:

Manpower, Inc. (Oct

2006-Nov 2008) Atlanta, GA

Regional Permanent Placement Manager

< Facilitated an employee oriented high-performance culture for

approximately 250+ employee region, orient newly hired staffing

executives on HR recruiting strategies, employment, compliance

and business development.

< Conducted training on recruiting and staffing logistics, account

prospecting/development activities and contract negotiation,

efforts spurred a 70% increase in average placement fee.

< Managed $3.5 million P&L/budget, increased revenues 40% through

prospecting, negotiating and exceptional "deal

closing"expertise.

< Traveled 80% of the time throughout a nine state region

including Puerto Rico to provide ongoing tactical support,

coaching and guidance through policy development and

documentation.

< Sourced candidates, conducted behavioral interviews,

prescreening and panel interviews to ensure a collaborative

approach to quality of hire.

< Developed and implemented best practices, determined appropriate

training methods including individual coaching, workshops, team

activities, demonstrations or simulations.

< Served as company representative for marketing and communicating

Permanent Placement Services Program at job fairs and industry

events across the country.

Today's Staffing Services (Aug 2005-

Aug 2006) Atlanta, GA

Branch Sales Manager

< Directed the delivery of customer-focused goals and objectives

designed to improve overall HR, organizational and bottom line-

financial performance, increased branch budget 65% (2006).

< Managed P&L/budget in excess of $1.2 million. Hired, trained,

recruited and supervised staff of sales professionals.

< Facilitated interviews, new-hire orientation, prepared and

presented offer letters, decline letters and handled

terminations in accordance with HR guidelines.

< Developed training programs, oversaw compensation, benefits

administration, employee services and counseling.

< Built sound and trusting relationships with key clients, thrust

business growth 50% in existing accounts and 70% in new business

accounts.

< Met with clients to ensure complete customer satisfaction.

Developed an account strategy to identify trends and

opportunities, capitalizing on retaining and growing market

share.

< Represented company at career fairs and networking events,

maintaining an uncompromised focus on customer service and

quality of temp-to-perm placements.

< Conducted benchmarking and prepared comprehensive reports on

individual accounts, forecasted short term and long-range goals

for the branch.

Raymond C. McKenzie A R sum of

Qualifications page two

PROFESSIONAL EXPERIENCE: (Continued)

Chase Staffing

(May 2004-Aug 2005) Chesapeake, VA

Branch Sales Manager

< Prepared comprehensive sales strategy designed to sell permanent

and temporary to permanent staffing solutions to clients,

increased new accounts by 50% during 1st six months of

employment.

< Oversaw P&L/budget of $700,000. Supervised team of sales

professionals. Conducted behavioral interviewing, follow-up

interviews and coordinated placement of candidates.

< Identified new business opportunities, steadily increased sales

from 20% to 75% (2004, 2005) for new business development.

< Conducted candidate assessments to identify required

competencies and skills for non-exempt staff positions.

< Empowered employees through quality, productivity standards and

goal attainment.

< Prepared comprehensive reports to provide organization with a

review of advertising metrics, number of interviews, and number

of hires and quality metrics to ensure ongoing talent

optimization.

< Served as relationship management expert between company and

client when negotiating bill rates and markups.

ITT Technical Institute (Nov

2002-May 2004) Norfolk, VA

Career Services Specialist

< Promoted the planning and implementation of a highly supportive

and resourceful culturally diverse academic environment.

< Increased student placement ratio 50% (2003, 2004). Received

"Top Career Specialist" Award.

< Generated support and buy-in from local community leaders for

new career services programs and revival of old programs,

resulting in a 60% increase in advisory board membership.

< Conceptualized and implemented a comprehensive contact database

for marketing to track sponsorship, prospects and revenues

generated by the facility.

< Coached individual students on "workforce readiness" skills

including interview techniques, r sum design and job search

strategies.

Professional Temporary Services (Jul 1995-

Nov 2002) Richmond, VA

Branch Sales Manager

< Held full accountability for developing sales strategy,

identifying and capturing key accounts and coordinating

candidate placement. Oversaw P&L/ budget responsibility totaling

$1.5 million.

< Expanded existing client accounts by 40% and increased new

business development by 50% allowing company to maintain

competitive place in market.

< Planned and organized job fairs as part of recruiting strategy

to identify quality candidates and new business opportunities.

< Hired, trained and recruited direct reports via facilitated

results-oriented coaching, pricing position strategies and

interpretation of company policies/procedures.

< Conducted department work reviews and performance appraisals,

employee coaching/counseling and progressive disciplinary action

as needed.

EDUCATION

B.S., Business Administration, Virginia Commonwealth University, Richmond,

VA (3 years)

COMPUTER SKILLS

Experienced in Microsoft Office

Contact this candidate