Manager Sales

BRIAN A. BRETZ, MBA

**** *** ******* #*** . *********, Virginia 22201

301-***-**** . **********@*****.***

EXPERIENCED PRODUCT MANAGER

. Accomplished, innovative, and technical product manager with more than 15

years of IT industry experience delivering comprehensive and effective

product and business development solutions to software companies,

professional service organizations, and enterprise health systems.

. Given experiences, abilities and goals, seeking challenging product

management position with a Washington, D.C. metropolitan area company.

CORE COMPETENCIES

Software Product Management . Release Planning . Web & Mobile Applications

. Portfolio Planning

Requirements Documentation . Market Research . Business Case Analysis .

Quality Improvement

Relationship Management . Business Process Reengineering . Beta

Coordination . Contract Negotiations

PROFESSIONAL EXPERIENCE

Prematics Inc., Vienna, VA May 2008 - December 2009

Senior Product Manager

Provided comprehensive product and business development services to a

startup software company focused on the deployment of a hosted (Software as

a Service) application suite of mobile and desktop E-Prescribing tools

targeted to small to medium-size physician practices. Product management

responsibilities included release planning, specification of new product

features, collaborating on marketing programs, drafting user-facing

materials, developing internal tools for operational scalability, and

documenting procedures for customer support.

. Product Management: Led a cross-functional software development team

consisting of engineers, graphic designers, trainers, marketing

managers, and clinicians to plan, document, design, test and deploy E-

Prescribing applications to a large provider customer base.

. Agile Project Management with Scrum: Worked closely with Chief

Technology Officer to implement an agile software development process

to improve quality, increase rate of development, reduce defects, and

be more responsive in a rapidly changing, complex business environment.

. Software Release Planning: Prioritized new product features and bug

fixes into major software releases and minor patches.

. Portfolio Planning: Organized collaborative blue-sky design sessions

with senior management, customer representatives, and engineers to

enter new markets, develop new organizational capabilities, and improve

scalability of company.

. Business Process Reengineering: Steadily reduced the complexity and

delivery times of software releases from one release every six months

to a release schedule of every four weeks.

. Mobile Applications: Successfully delivered Prematics' next generation

mobile application platform running on Apple iPhone OS, Google Android

OS, and Palm WebOS hardware.

. Business Development: Integrated 3rd party add-on solutions with

product line to generate new revenue streams and test market new

services.

. Market Research: Developed and administered questionnaires, performed

on-site customer interviews, and monitored system usage patterns and

statistics.

. Beta Software Coordination: Conducted alpha and beta customer field

trials of new software releases prior to deployment to general

population.

. Quality Improvement: Worked hand-in-hand with customer support,

trainers, sales reps, and QA team to develop internal best practices

for fixing or reducing the number of software defects.

Medicos Inc., Baltimore, MD August 2003 - March 2008

Product Manager

Managed the product development activities of a retail software startup

company specializing in mobile clinical tools that allow clinicians to

manage workflows and purchase eBook publications. Responsibilities

included the development of pharmaceutical manufacturer marketing programs,

product sales, product design, application development, and sales force

training.

. Managed a software development team to document, design, test and

deploy eCommerce applications, advertisement delivery systems, and

website metrics for B2B and retail customers.

. Demonstrated successful customer relationship management skills that

yielded increasing sales revenues while achieving an outstanding client

satisfaction track record.

. Established and negotiated strategic partnerships with content

providers.

. Successfully entered new markets by designing products and marketing

programs, which resulted in sales to pharmaceutical companies and

publishers in the United States and Great Britain.

. Developed a pharmaceutical product search engine that allows users to

quickly reference concise prescribing information.

www.PrescribingReference.com portal contains new product releases, and

integrates with third-party ad servers, search engines, and website

analytics.

3M Health Information Systems, San Francisco, CA

September 1999 - October 2001

Consultant

As a West Coast-based consultant, I provided on-site consulting engagement

support services to 25+ hospitals and clinics throughout the United States.

. Managed a team of consultants tasked with implementing new systems and

reengineering procedures designed to streamline medical record workflow

between hospital departments.

. Provided operational and technical consultations, drafted proposals,

trained end-users, maintained client relations, and assisted with

invoice collection efforts.

IT Consulting Services, Glenwood Spring, CO October

1998 - June 1999

Consultant

Assisted businesses with software integration projects by providing

freelance systems analysis, planning, hardware/software upgrades, and 24x7

customer support.

MedStar Health, Baltimore, MD June 1994 -

August 1998

Information Planning Analyst

Provided project management and technical support to a network of seven

hospitals in Baltimore, MD.

. Served as the primary technical resource during the implementation of

standardized Health Information Management applications across regional

hospitals.

. Maintained Novell Netware and Microsoft Windows Server-based file,

print, and database servers, as well as various specialized application

servers.

EDUCATION

Master of Business Administration, 2003

Kogod School of Business, American University, Washington, DC

Bachelor of Science, Information Systems Management, 1994

University of Maryland Baltimore Campus, Baltimore, MD

PROFESSIONAL ASSOCIATIONS

. Professional memberships include PMI, HIMSS, IEEE and HL7.

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