Customer Service Sales
Resume:
Corey Reese
Ft Lauderdale, FL 33309
********@*****.***
CAREER OBJECTIVE: Seeking a challenging position in the Human
Resources/Recruitment field where my background along with my strong
interpersonal and organizational skills will be utilized.
EDUCATION: Towson University, Baltimore, MD
Bachelor of Science, Mass Communication
Catonsville Community College, Baltimore, MD
Associate of Arts, Business Administration
WORK EXPERIENCE:
04/08-04/10 Corporate Recruiter Cinergy Health, Inc. Miami, FL
Worked directly for the Sales Director where
I was responsible for handling all staffing needs for our Sales floor and
Administrative offices. Had an ongoing need for experienced; goal oriented
Insurance Agents that are currently licensed through the State of Florida
in Life and Health. Grew the Sales floor from 55 agents to more than double
at 115 whereby we had to relocate into a much larger facility. Recruiting
efforts were made by sourcing from local job boards, consistent
Careerbuilder postings, use of local papers running impressive page ads
weekly, and building relationships with the local Insurance Schools and FL
Workforce One. In addition also handled all new hire paperwork, completed
references and administered Employee benefits/open enrollment.
08/06- 01/08 Account Manager Esquire Solutions Miami, FL
Recruited for temporary and perm needs for local Law firms and Esquire
Deposition Regional Center, including such areas as office support: Legal
Secretaries, Paralegals, Law Clerks and Attorneys. Responsible for
building and maintaining the client base, cold calling, networking, doing
heavy follow-up and weekly client appointments. Skill marketed candidates
to new and existing clients; pay and bill rate negotiation. Was laid off
when the President of the division closed the Miami offices.
07/03- 07/06 Account Executive Employment Resources Inc.
Tamarac, FL
Recruited for temporary, temp to hire and perm positions via internet/job
boards, Workforce One, various colleges (FAU, AIU, etc) and referrals. ERI
specializes in Admin/Clerical, Executive Assistants, Data Entry, Customer
Service, Accounting/Finance, IT(Network Admin, Helpdesk), LI/Warehouse,
Banquet Setup and Hospitality. Responsible for building and maintaining the
client base, cold calling, heavy follow-up, canvassing(marketing calls door
to door) and weekly client appointments. Salary negotiation, perm fee/bill
rate negotiations with new clients, established terms on ERI contracts.
03/00 - 05/03 Staffing Supervisor Sparks Personnel Inc.
Greenbelt, MD
Screened, interviewed and tested candidates for temporary and temp to hire
placement. Conducted performance evaluations; reference checking; hired
qualified candidates and terminated candidates that did not follow Spark's
policies. Responsible for arranging drug screening and background
investigations for candidates as needed; heavy follow-up and client contact
via phone and appointment. Office carried highest number of hours for our
region; was recognized for highest number of placements for the office.
October 2001 (Phoenix, AZ) recruited for a loan origination call center.
01/97 - 02/00 Staffing Coordinator Manpower Inc. Baltimore, MD
Conducted open houses, screened, interviewed and tested applicants; placed
eligible candidates on temporary and temp to hire assignments. Handled
payroll and unemployment issues; visited client sites to evaluate work
environment and conditions. Worked overtime in order to fulfill clients
staffing needs; Branch office received recognition award for highest
increase in sales and hours for the Baltimore/Washington area.
10/93 - 12/96 Customer Service Agent National Geographic Society
Gaithersburg, MD
Responsible for fulfilling customer orders and requests for magazine
subscriptions and merchandise. Interacted with approximately 80 subscribers
daily worldwide (high volume inbound call center) and received gifts from
customers for superior service on their accounts in addition to accurate
and efficient response to their issues. Also responsible for subscriber
retention; cold calls to current and past magazine subscribers to renew
upcoming subscriptions and cross-sell other merchandise.
Contact this candidate