Jaime Cortes
**** ****** ***** **. ● Salisbury, Maryland 21801 ● 443-***-**** (H) ● 443-***-**** (C)
**********@*****.***
SUMMARY
Self motivated and autonomous individual with extensive experience in commercial, service and
operational areas, in search of new opportunities in the commercial and financial services field.
S trong organizational and management skills. H ighly developed in terpersonal and
communication skills, strong work ethic, and desire to succeed.
WORK HISTORY
CHOICE I NSURANCE GROUP, Salisbury, Ma ryland
2009 –Present
Agent Producer of Casualty and Property Lines of Insurance
• Solicit and prospect individuals and commercial businesses for the sale of property and
casualty insurances policies.
• Assist the company with obtaining renewals of policies
• Service policies, including handling costumers requests for claims, billings and
endorsements
• Responsible overall for the administration of the office
ERA Ma rtin Associates, Residential Brokerage – Salisbury, Ma ryland
2009 - Present
Active Real State Estate Sales Agent
• Assisting buyers and sellers on all their real estate needs
COLDWELL BANKER, Residential Brokerage – Salisbury, Ma ryland
2007 - 2009
Real Estate Sales Agent
• Assisted home buyers from initial search and contract negotiations to attaining a home
loan by providing credit counseling.
• Prepared and delivered exciting and informative seminars for first t ime home buyer, with
emphasis on home financing, credit history, and Federal and State programs for home
buyers.
• First year in business $1.7 M M gross sales (2007)
• Second year in business $ 2.1 M M gross sales (2008)
• Top Sales Agent- Second and Third Quarter of 2008
MATECH – Salisbury, M a ryland
2000 – Present
Calibration Manager
• Responsible for overseeing operational processes related with quality assurance, process
i mprovement, and productivity.
• Responsible for accuracy of all Measurement Tools and Equipment on daily basis.
• Consistently receive a 100% approval on annual ISO audit.
• Rewrote Calibration Procedure for ISO 9000 Certification, customer and government
audits.
• Development and Management of Calibration Program for Measurement Equipment and
Tools valued over $2,500,000.
• Reduced use of outside calibration services to 5% saving MaTech $110,000 annually.
GOLD P I ZZA – Santiago, Chile
1992 - 1999
Owner / General Manager
• Started a successful entrepreneurial food business, opening five chain restaurant locations
i n the first four years.
• Responsible for the day to day operation of each store including ki tchen, budget, personnel
and cost control.
• Created and implemented staff t raining programs for all positions which resulted in a
consistent increase in business th rough improved service.
• Designed and executed all facets of marketing plan including newspaper, radio, and in-
house advertising.
EDUCATION
UN IVERSITY OF CHILE – Santiago, Chile
Business Administration (4
years)
SKILLS
______________________________________________________________________________
Language: Bi-lingual (Spanish – English) verbal and wri t ten.
Proficiency in Microsoft Word, Excel, and Access
LICENSES/CERTIFICATIONS
• L icensed Real Estate Agent in Maryland (2007). Completed sixty hours of t raining
p rovided by Prudential Carruthers Realty, Ocean City, MD.
• L icensed Resident Producer Individual by Maryland Insurance Administration (2009).
Completed sixty hours of t raining provided by Delmarva Insurance Training School.
CREDENTIALS & LEADERSHIP
• Member of Maryland Association of Realtors (MAR)
• Member of National Association of Realtors (NAR)
• Workforce Housing Certified (WHC) REALTOR (Sponsored by Freddie Mac’s CreditSmart)
• Member of the Coastal Association of Realtors (CAR)
• Member of the In ternational Judo Federation (IJF)