Sales Administrative Assistant

Kay L. Hartman

*** ***** *********** *****, ******** City, IN 46725 260-***-****

CAREER OVERVIEW

. Approximately 18 years experience with technical software sales,

implementation, training and support.

. Offer excellent qualifications in technical sales, project management,

consulting, and administration including personnel training and

supervision.

. Knowledgeable in MAS 90, MAS 200, BusinessWorks, Crystal Reports, Act!,

and Microsoft products.

. Associate Degree in Computer Science.

PROFESSIONAL WORK EXPERIENCE

Michiana Accounting Solutions, Inc, Fort Wayne, IN; reseller and master

developer for MAS90/MAS200 ERP systems.

Senior Consultant, October 2002 - April 2010

. Responsible for technical sales including software needs assessments,

demonstrations and preparation of proposals.

. Implementations, training and daily support to client base of users.

. Oversee all daily operations of technical support staff.

. Design, development, testing and implementation of custom software

solutions.

. Assist with ongoing marketing efforts to new and existing clients

including email campaigns and user group meeting

. Trained clients both in house and on-site designing training scenarios

and settings that best suited the client's needs. Developed curriculum

and held courses for Crystal Reports.

BKD, LLP (f/k/a Geo. S. Olive & Co. LLC), Fort Wayne, IN; regional public

accounting firm consultanting division

Senior Consultant, 1994 -2002

. Implementations, training and daily support to client base of users on

MAS 90, MAS 200 and Axapta ERP systems.

. Assisted with technical sales including software demonstrations.

. Designed, tested and implemented custom software solutions.

. Assisted with ongoing marketing efforts to existing clients including

user group meetings.

. Trained clients both in house and on-site in group settings or one on

one.

. Oversee technical staff in multiple offices.

Data Professionals, Fort Wayne, IN; reseller and master developer for

FACTS, MicroShop and Syspro Encore ERP systems

Consultant, 1992- 1994

. Implementations, training and daily support to client base of users.

. Assisted with technical sales including software demonstrations and

proposal preparation.

. Designed, tested and implemented custom software solutions.

. Assisted with ongoing marketing efforts to existing clients including

user group meetings.

. Trained clients both in house and on-site in group settings or one on

one.

DataLex, Inc Columbia City, IN; developer of software application for use

in Attorney's offices.

Sales Representitive, 1992 (part time while attending college)

. Marketing to prospects including telephone and personal cold calls.

. Technical sales including demonstrations.

. Proposal Preparation.

ITT Aerospace, Fort Wayne, IN; defense contractor

Nurses administrative assistant & purchases administration assistant, 1991-

1992(part time while attending college)

. Assisted the company nurse with administrative duties such as insurance

claims and reporting

. Assisted purchasing department with administrative duties such as

spreadsheet and report preparation.

Essex Wire & Cable, Columbia City, IN; wire and cable manufacturer

Production Control & Shipping/Receiving Clerk, 1990-1991 (part time while

attending college)

. Maintained daily inventory transfers from WIP to finished goods

. Maintained cycle count information and ongoing perpetual inventories

. Processed all shipping documents for outbound shipments.

. Processed all receiving documents for inbound shipments.

C & C Distributors, Fort Wayne, IN ; wholesale distributor of lawn and

garden equipment and parts.

Bookkeeper, 1989-1990 (part time while attending college)

. Responsible for daily bookkeeping activities including accounts

receivable, accounts payable and inventory.

Magnavox, Columbia City, IN ; defense contractor

Intern & IT Consultant, 1987-1989 (intern then full time while attending

college)

. Electrical Engineering Intern responsible for migrating a modeling

program from one programming language to another.

. Technical support with users.

. System maintenance including maintain backup routines and schedules.

EDUCATION

Indiana University-Purdue University, Fort Wayne, IN

Additional Computer Science and Accounting Classes

Associate of Applied Science, Computer Science 1986-1992

Columbia City Joint High School

Honors Diploma

REFERENCES

Available upon request.

Contact this candidate