Sales Representative
Resume:
MICHELLE RIDGWAY
Simpsonville, SC 29680
***************@*******.***
CAREER PROFILE
An accomplished pharmaceutical territory sales manager with over 10 years of sales experience. Strong skills
in product launches, territory management, development of key opinion leaders and management of key
account relationships. Strengths include incredible work ethic and receptivity to new ideas on business
planning and selling.
PROFESSIONAL EXPERIENCE
ABBOTT LABORATORIES 2003-Present
Pharmaceutical Sales Rep
Responsible for selling cholesterol, antibiotics, and anti-hypertensive pharmaceuticals in Southeastern
portions of GA, Hilton Head, and Greenville SC. Called on Family Practice, Internal Medicine,
Pediatricians, and Specialists including Endocrinologists, Nephrologists, Cardiologists, Allergists, and
ENT’s.
Greenville, SC (2006-Present)
• Developed a thorough business plan focused on key customers and team coordinated initiatives
which capitalized on product and market opportunities and significantly outpaced growth of
nation with lead drug, 0.296 vs. Region, 0.134 /Area, 0.078 / Nation, 0.091.
• Identified, developed, and maintained disease-state experts and speakers/advocates based on
sphere of influence, adoption of product, and expertise to influence and educate other
providers. This resulted in team being ranked Top 3 in Region for Total Product Portfolio.
• Effectively coordinated, participated, and lead by example in order to motivate and inspire
team members and was voted 2009 Region “Elite” team captain out of 125 representatives.
• Executed, evaluated, and updated business plan to exceed sales goals. Consistently
ranked in Top 20% for All-Star.
• Effectively targeted and tracked resources, consistently led region in coupon redemptions.
• Ranked in top 20 in the Nation for Share Growth Change for Product Portfolio
• Differentiated products utilizing comparative data, competitive knowledge, and relevant
product features and benefits which resulted in the 2nd highest Team Component Payout for
Region in SP1.
• Promoted to Level 3 Sales Representative in 2008.
Savannah/Hilton Head (2003-2006)
• Rewarded District Program Champion for identifying, planning, initiating, and hosting 20
programs and outpaced the nation in growth for all products.
• Partnered with ASR counterpart to establish the #1 territory in the nation for pediatric drug.
• Newly entered Savannah territory and grew market share for Lead Drug from 4.9% in May
to
7.4% Dec, in a very competitive market. Increased market share for Secondary Drug from
1.2% to 2.5% during the same period.
MICHELLE RIDGWAY
Page 2
CINTAS CORPORATION 2002-2003
Outside Sales Representative
Responsible for selling new facility services rental programs in SE Georgia for Fortune 500
Company. Sold new business through cold-calling, face-to-face meetings, group presentations,
networking and referrals. Ensured that all contractual obligations are met by monitoring facility
services program and service quality.
• Exceeded fiscal year quota by 20% in difficult economic environment.
• Awarded top regional territory-Hilton Head, S.C.
• Ranked first in local branch for selling highest profit margin.
• Ranked first in local branch for highest sales during annual holiday contest.
• Contributed to branch earning “Facility Services Sales Team of the Quarter Award”, for the
first quarter FY’03 out of sixteen regional Cintas locations.
• Achieved Top Sales Representative for Mid-South Group; fourth quarter 2003.
GE FINANCIAL 1999-2001
Outside Sales Representative
Responsible for marketing and selling employee benefit programs for small-to-medium-sized
companies. Service a territory that includes Chicago (north shore), Rockford and the greater
Milwaukee area. Maintain and develop contacts with prospective account managers. Accurately
translate product/service features and benefits into customer advantages while seeking to
establish mutually beneficial long-term relationships. Designed customized proposals and
present to decision-makers.
• Awarded “Leaders Conference” recognition for achieving highest sales for a first year sales
representative in the Eastern Region.
• Sold the largest disability case in the region for fiscal year 2000 out of 20 sales
representatives.
• Competitively negotiated with underwriter to ensure favorable pricing for both new
business and renewals, while maintaining a substantial profit margin.
• Successfully sold premium price product and services while consistently beating out low
cost competition.
• Successfully rebuilt relationships with brokers who had previously been dissatisfied with
the company’s customer service by identifying problems and providing appropriate and
mutually beneficial solutions.
• Researched competitions contracts regularly to maintain competitive knowledge and
preserve GE as an industry leader.
ADDITIONAL EXPERIENCE & ACHIEVEMENTS
Licensed Insurance Producer (Illinois, Wisconsin), 1999-2001
Georgia State University Soccer Scholarship - Conference Champions (1997), All Conference
Team, All Tournament Team, Team Captain - Maintained 3.5 overall GPA
EDUCATION:
Bachelor of Arts Degree – Communications
Georgia State University
Atlanta, GA, 1999
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