Professional Objective
To obtain a position within the Human Resources field that allows
utilization of my current skills as well as growth and advancement within
the organization
Profile
. Able to balance competing priorities and tight deadlines
. Reputation of providing quality and timely completion of projects
. Polished telephone, interpersonal and writing skills
. Self-motivated and team player attitude
. Proactive, energetic, patient and diplomatic
. Efficient using GroupWise, Outlook, and PeopleSoft
. Above average proficiency with Microsoft Word, Excel and PowerPoint
Professional Experience
Bravo Health - Network Management
Baltimore, Maryland (January 2009 -Present)
Provider Operations & Project Management Specialist
. Handle all credentialing of Providers.
. Update and chase delegated tasks to ensure progress to deadlines.
. Compose correspondence/reports for Vice President.
. Do phone surveys/inquiries as needed.
. Maintain calendar, ascertain which event's requires Vice President's
presence.
. Leads internal audit activities with respect to files, contracts data
or other topics or elements.
. Analyzes data from internal sources to ensure network access and
adequacy.
Adecco - T. Rowe Price
Baltimore, Maryland (July 2008 -November 2008)
Corporate Recruiting Assistant
. Independently assisted in projects related to Human Resources and/or
corporate activities.
. Compiled, created and maintained various reports, databases and charts by
using software applications that require an advanced level of knowledge.
. Scheduled appointments, prepared correspondence, coordinated catering
requests, compiled agendas, and coordinated phone screens for recruiters,
screened call and visitors for department, coordinated travel
arrangements and processed expense reports. Responsible for coordinating
both internal and external meetings, maintained calendars, and maintained
filing and organization of other critical documents.
. Coordinated employee orientation, development, training, and record
keeping.
Barnes & Noble Booksellers - Caf Manager
State College, Pennsylvania (December 2007 -July 2008)
. Contributed to achievement of financial goals established for the
Caf .
. Interviewed, trained, developed and evaluated Caf Servers.
. Ensured staff consistently delivered customer service commitment.
. Managed the operation of the Caf in accordance with company
standards.
. Responsible for scheduling of Caf Servers, monthly inventory, Caf
accounts payables and weekly ordering.
. Reinforced performance standards established to control shrink and
potential loss to the company.
Johns Hopkins Bayview - Neuro Science Unit
Baltimore, Maryland (November 2002 -November 2007)
Certified Nurse Associate (January 2005 -November 2007)
. Performed various direct patient care activities under the supervision of
a Registered Nurse.
. Performed EKG's, drew blood, and assisted with diagnostic tests and
clinical procedures in accordance with level of training and departmental
procedures.
. Obtained non-invasive body fluid specimens.
. Aid other physicians and nursing staff members with procedures if needed.
johns hopkins bayview - Nursing Unit Secretary (November 2002 -January
2005)
. Performed designated secretarial and receptionist tasks in a fast paced,
multi-stimuli environment. Strong computer experience including word
processing (Word), advance experience in contact database management and
scheduling (Outlook), spreadsheets (Excel), GroupWise, PowerPoint;
Internet & Intranet research skills.
. Represented the positive culture, face and voice of the business every
day by personally making visitors and patients feel welcome while
consistently maintaining an excellent office environment.
. Accurate daily management & updating of Patient Care Manager Schedule &
calendar.
. Managed email and phone correspondence to maximize efficiency.
. Ordered office supplies as necessary; ensured efficient operation of
office technology and equipment.
. Assisted Patient Care Manager with technology repairs and upgrades.
. Assisted with monthly meeting packet organization and preparation,
meeting set-up and cleanup.
. Performed inventory and managed all office supplies, office equipment,
and office vendor services.
United States Navy - Boatswain's Mate 3rd Class Surface Warfare Specialist
Executive Assistant
San Diego, California (January 1999-January 2001 Active duty, January 2001-
2007 Reserves)
. Main task was to sustain the Organization of the Admin, Ops, and Training
Offices. Excellent interpersonal, organizational and communication skills
to interact effectively with all staff members. Received office visitors
and handled telephone communications.
. Primary point of direct administrative contact and liaison with other
offices, individuals, and agencies on a range of specified issues;
organized and facilitated meetings, conferences, and other special
events, as required.
. Responsibilities included completing and submitting reimbursement
vouchers and purchase orders, making travel arrangements, planning and
organizing major national events, preparing a variety of documents and
presentations, and helping to coordinate meetings and retreats involving
our Senior Management Team, and Senior Leadership Team.
. Coordinated and developed detailed project plans, assigned tasks and
scheduled meetings for high-ranking military officers and government
officials.
. Created project agendas, document meeting minutes and report on project
status. Kept Delivery Systems Managers informed of project status,
identify and resolve issues.
. Acting liaison between the business unit, vendor and IT staff for
specific projects.
. Created and Updated Standard Operating Procedures and Training Guidelines
for each office in the command.
Boston Market - Shift Manager
Pottstown, Pennsylvania (June 1996-December 1998)
. Selected and assigned staff, ensuring equal employment opportunity in
hiring and promotion.
. Coordinated activities by and verified employee performance and
identified staff development and training needs.
. Requisitioned and purchased scheduling work assignments, setting
priorities, and directing the work flow.
. Evaluated food supplies and verified delivered food supplies for quantity
and quality.
. Supervised food storage and maintained inventory control.
. Conducted audits according to company's guidelines to ensure food service
quality, environmental safety, and infection control.
. Developed budget recommendations.
Education & Certifications
Kaplan University
2010 School of Business - Pursuing Bachelor of Science in Business
Administration
Johns Hopkins University
Baltimore, Maryland
2006-2007 School of Nursing
Catonsville Community College
Catonsville, Maryland
2002-2004 Obtained prerequisite courses for nursing degree
Grossmont College
El Cajon, California
2001-2002 Obtained prerequisite courses for nursing degree
Phi Theta Kappa Honor Society member
National Honor Society member