Customer Service Sales

Gregory g. lee

***** ********* **** ~ Bristol, IN 46507

H: 574-***-**** ~ C: 574-***-****

******@***.***

vice president of sales and Marketing

Accomplished executive leader with extensive experience driving sales,

increasing profitability and securing long-term business relationships with

a variety of market partners. Proven ability to spearhead start-ups, lead

turnarounds and translate mergers and acquisitions into profitable business

units. Successfully develops and introduces new product lines, and

routinely boosts customer service ratings. Builds, mentors, and leads high-

performing teams across multiple and global locations.

Areas of Expertise:

. Sales & Marketing

. Strategic Planning

. Project Management

. Contract Negotiations

. Budgeting

. New Product Launches

. Startups & Turnarounds

. Revenue & Profit Growth

. Team Development and Leadership

. Global Sales Acumen

"Gregory is a professional embodying the best qualities of diplomacy,

personality, efficiency of time, business sense, and professionalism. His

leadership capabilities have helped each team member be successful."

Paul Hassler, Chairman of the Board - Patrick Industries

SELECTED CAREER HIGHLIGHTS

Grew revenues by 25% from $200M to $250M and EBIDTA by 250% from 1.8% to

6.3% after implementing changes throughout sales group and successfully

shifting Patrick Industry's market focus.

Delivered $11M annually from a new product line by building a start-up

division and grew Patrick Industry's market share from 40% to 70% while

taking $20M in business away from a major competitor.

Produced $3M in sales during the first year and bolstered 25% growth in

following years by securing ISO 9000 certification for Magnadyne's within

budgeted timeframe of two years.

Generated $6M from 25 new dealers and two OEM manufacturers by setting up a

custom manufacturing facility for EZ Loader and achieved 35% margins within

two years from a previous net loss.

PROFESSIONAL EXPERIENCE

VP - Sales & Marketing, patrick industries, inc., Elkhart, IN

2004 - 2009

Directed overall Sales and Marketing for a $250M multi-site Building

Product Group including Product Development, new product launches and

Customer service. Full P&L management responsibility.

. Boosted annual revenues from $200M to $250M, customer service ratings

from 58% to 98%, and increased sales margins by 37% in a declining

market.

. Managed 12 distribution centers across the US and worked with business

partners in North America, Europe, Asia, and Australia.

. Developed a new product line and distributor partnership with a major

European products manufacturer, creating $11M in new sales.

. Restructured sales team, introduced a new proprietary CRM program, and

reduced operating costs by 23%.

. Led 11 manager-level direct reports and oversaw all sales training,

key accounts, and vendor relationships.

. Developed profit-sharing compensation and bonus program with matching

sales metrics goal system.

gregory g. lee - page two

PROFESSIONAL EXPERIENCE Continued

. Created new marketing and product development group bringing 3 new

product lines to market.

. Led the creation of two successful national CPG product line marketing

campaigns.

. Developed new customer input program using VOC protocols

. Set up new key account management program creating $19M in new sales.

.

Vice President & General Manager, magnadyne corporation, Compton, CA

1999 - 2004

Full P&L responsibility for Eastern US and Canada product sales,

distribution, and VAP products including working with OEM partners,

wholesale distributors and retail outlets.

. Produced $3M in sales during the first year and bolstered 25% growth

in following years after allowing company to move into new markets and

develop new product lines by securing ISO 9000 certification.

. Reduced operating expenses by 5% annually, inventory levels by 4%

annually, and manufacturing scrap/waste by 10% annually for five

consecutive years.

. Instituted Lean Management programs and reduced Business Unit costs by

19%.

. Delivered an incremental $2M in revenues after securing national OEM

contracts.

. Met all annual sales goals throughout tenure.

General Manager, ez loader boat trailers, Spokane, WA 1994 - 1999

Established a new Regional Business Unit and developed and trained new

sales, marketing, operations, and product distribution teams.

. Generated $6M from 25 new dealers and two OEM manufacturers by setting

up a custom manufacturing facility and achieved 35% margins within two

years from a previous net loss.

. Successfully established a new customer service department, certified

custom painting facility, and numerous sales territories.

. Managed all operations and sales of a $10M custom manufacturing

facility with full P&L responsibility.

. Created division parts and service program.

General Manager, magnadyne corporation, Compton, CA 1989 - 1994

Established a new Regional Business Unit with full P&L responsibility, and

developed new sales, operations, distribution, customer service and

administration teams.

. Increased sales from $4M to $11M

. Achieved annual Sales/EBIDTA targets year over year.

education

BS, Business Administration, Ferris State University, Big Rapids, MI

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