Thierry Durand
908-***-**** ? ********@***.*** ? 366 Lewelen Circle ?
Englewood, NJ 07631
Senior Executive revitalizing stagnant sales and driving rapid growth.
Excels in P&L oversight, multi-country operations leadership and service
delivery, business development, and general management.
Lifted revenue from <$5M to $20M, formalizing Latin American region for
$400M company
Expanded demand of automated solutions via acquisition, integration, and
growth of regional company; built teams for business development and
service delivery, attracting large customers and instituting regional vs.
country approach.
International Leader with background spanning Europe, North America, and
Latin America. Forms peak-performing regions, seizes new business, and
creates new offerings for sustainability and market-leading
competitiveness.
. Catapulted France division from 0 to $12M despite large competitors,
gaining position as leading European division by introducing automated
solutions, expanding field/service capabilities, and landing critical
contracts.
. Launched international division for French ERP software company,
generating $4.5M in first-year revenue.
Operational Strategist eliminating redundancies and delivering bottom-line
benefit. Offers experience in M&A activity and corporate change,
capitalizing on opportunities to reduce complexities and elevate service
quality.
Professional Overview
May-2007 to
Now Cegedim Dendrite, Vice-President Business Development North
America, Bedminster, New-Jersey, USA
French company of 7500 employees (>$1.1 B revenue) providing
software, services, data management, CRM/Sales Force
Effectiveness and Marketing solutions for the pharmaceutical and
CPG industries.
Following the recent acquisition of Dendrite International by the
Cegedim Group, promoted to run our North America Business
Development Operations with P&L responsibility across US and
Canada. Responsible as part of the management team for the
Jan-2000 to delivery of over $125 M revenue with a target profit of 11% and a
May 2007 direct revenue target of over $65 M.
Dendrite International, Vice-President Latin America, Canada and
Global Accounts, Bedminster, New-Jersey, USA
US company of 3000 employees (>$400 M revenue) providing
software, services, data management, CRM/Sales Force
Effectiveness and Marketing solutions for the pharmaceutical and
CPG industries.
Head Latin American and Canadian Operations with direct P&L
responsibility across these regions as well as for our Global
Accounts in US, Asia and Europe. Managing over 250 people in our
four main offices in Latin America and Canada and in our Global
Accounts teams worldwide.
Responsible for the delivery of over $60 M revenue with an
operational profit of $9 M.
Support over 50 clients with 37,000 users on different product
configurations from internal product lines, acquired ones
(Synavant, Buzzeo, Opus, SAI) to Siebel implementations.
Managed all integration processes since our first acquisition in
1996 culminating in the 2003 acquisition of Synavant; oversaw all
services, products, offers, operations and infrastructure while
providing client satisfaction and improving synergies to reduce
Cost of Sales.
Jan 1997 to Dendrite Europe, Vice-President of Europe, Paris, France
Dec 1999
Responsible for our European Operations with an overall revenue
of $30 M and a profit of $6 M; directed over 200 employees
supporting more than 100 customers with 25,000 users of our
CRM/SFE solutions within our traditional Pharmaceutical field,
also integrated our newly created Consumer Package Good offer
following the acquisition of SRCI France.
Implemented our European Development and Support Center (EDSC) as
part of our first attempt to consolidate our regional activities
to add efficiency while providing cost
reduction across Europe.
Sept 1992 to Dendrite France, General Manager, Paris, France
Dec 1996
Established our French affiliate in France and turned it into our
flagship office in Europe; hired staff and set-up the procedures
and environments to support our clients. As the office grew to
120 people, lead our sales efforts, Implementation,
Infrastructure and Operations teams, was responsible for the
delivery of $12 M revenue and $2 M profit.
Implemented and supported the largest European Pharmaceutical
clients (HMR, RPR, Novartis, Pfizer, Bayer, Allergan, 3M, etc).
Jan 1991 to Prisme SA, International Director, Paris, France
Aug 1992
Prisme SA, a French leading ERP software company.
Launched our International division in Europe; opened our first 3
offices abroad in Italy (Milan), Spain (Barcelona) and UK
(London) to promote and deliver our ERP solutions targeting first
our French customers to foster their regional strategy in Europe.
Signed contracts with Dietetique et Sante (Sandoz) and
Rhone-Poulenc Chemical for the implementation of our solutions in
our 3 offices for a revenue in excess of $4.5 M
Nov 1988 to Hewlett-Packard Europe, European Project Director, Paris, France
Dec 1990 and Geneva, Switzerland
Defined the European business requirements of the Sales and
Marketing department 's new Customer Information Center; designed
and implemented automated solutions to enhance its Customer
relationships Management strategy
Selected and implemented Brock Software across 16 countries in
Europe. Managed a team of 12 individuals in charge of all aspects
of the implementation from software enhancement to final delivery
and training.
Jan 1986 to Fralib France, Project Director, Paris, France
Oct 1988
Fralib France, a division of Unilever France.
Project director within the IT department, responsible for
several projects from Inventory Management to Payroll solution.
Managed all aspects of project responsibilities, from defining
requirements to implementing the designed applications.
Credentials
MBA, International Marketing, Institut Sup rieur de Gestion
DESS (Advanced Degree), Computer Management ? MS, Economics, University of
LyonTrilingual - English, French, and Spanish; dual US and French
citizenship