Human Resources Manager

D ENNIS SUMMERLIN

*** ******* ***** ***** ***********, GA 30281 404-***-**** ******@*****.***

HR M A N AG E R

Extensive background in HR Manager roles, including experience in employee

recruitment and retention, staff development, mediation, conflict resolution, benefits

and compensation, HR records management, HR policies development and legal

compliance.

HR Skills

HR Department Startup Staff Recruitment & Retention Orientation & On

Employment Law Employee Relations Boarding

FMLA/ADA/EEO Alternative Dispute Resolution Training & Development

WC/OSHA Benefits Administration Performance Management

HRIS Technologies Organizational

Development

HR Policies & Procedures

Professional Experience

Goodwill of North Georgia Atlanta, GA.

Non profit organization that serves North Georgia with job placement, training, and career

development. Manages the human resource department and organization of 1990 employee’s, 30

retail stores, 7 career centers, and 56 attended donation centers.

Corporate Human Resources Manager 2008 Present

• Supervises seven direct reports that include a Benefits Administrator, HRIS Coordinator,

Safety Coordinator, HR Specialist, HR Specialist/On boarding, and HR Administrators (2).

• Manages the department in the HR Director’s absence and acts as the Assistant HR

Director.

• Handles problem resolution between employees and benefits group administrators.

• Completes the annual VETs 100 and EEO 1 Reports.

• Employee Relations Representative for six months and was directly responsible for 9 retail

stores, 3 career centers, and 15 attendant donation centers.

Key Results:

• Developed a HR Department Standard Operating Procedure (SOP) for use within the

department.

• Updates the SOP and other policies and procedures on an “as needed” basis.

• Developed a DOL Hearing Checklist to be used by Employee Relations Representatives and

Field Managers.

Conducted over thirty internal investigations and provide written reports relating to

•

discipline, terminations, theft, harassment, and other employee relations issues

D E N N I S S U M M E R L I N

Phone: 404-***-**** Page 2

Professional Experience (continued)

The Home Depot Atlanta, GA.

Fortune 500 do it yourself home improvement company.

Store Human Resources Manager 2006 2008

• Human Resources Manager for a medium volume rural store with sales in excess of $30 40

million annually.

• Responsible for attracting, motivating, and retaining a diverse workforce in a retail

environment.

• Responsible for effective management and execution of learning, career development,

employment practices, employee rewards, staffing, performance management systems,

compliance, and creating and maintaining positive associate environment.

• Proactively maintained a positive associate relations environment that includes the Open

Door Policy/Alternate Dispute Resolution (ADR) process.

Key Results

• Maintained a 98% employee training completion percentage monthly for over 100

employees.

• Developed a store newsletter for associates.

• Instituted a “frequently asked questions” benefits flyer for store associates.

• Served as the District Team Depot (community projects) for an area that included 9 retail

stores and over 1200 associates.

Dietrich Metal Framing/Worthington Industries McDonough, GA.

Fortune 1000 manufacturer of light gauge steel metal studs used in commercial and residential

construction projects.

Plant Human Resources Manager 2003 – 2006

• Provided technical and operational support to the Plant Manager at this manufacturing

facility with three shifts.

• Developed recruiting goals, recruiting sources, and administrative procedures for the plant

and engineering department.

• Maintained documentation and developed the Affirmative Action Plan (AAP).

• Completed the annual government report such as VETs 100 and EEO 1 Reporting.

• Conducted all OSHA required classroom/operational safety training.

Key Results:

• Conducted college campus recruiting and interviewing to support the company’s

Management Trainee Program.

• Reduced the number of OSHA Recordable Accidents from 19 in CY2003 to 6 in CY2004.

D E N N I S S U M M E R L I N

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• Re instated the departmental “Safety Huddles” to keep employees involved in the

company’s Safety Program.

Professional Experience (continued)

Parking Company of America Atlanta, GA.

Unionized company that manages the 30,000 parking spaces at Hartsfield Jackson International

Airport (HJAIA)

Human Resources Generalist 2001 2003

• Provided administrative and technical assistance to the HR Director at this company of 600

union

• Coordinated and conducted interviews, sourced candidates via networking, advertising, and

the internet.

• Represented management during union contract negotiations and grievance hearings, and

Department of Labor claim hearing.

• Developed and maintained working relationships with the union stewards and the president.

Key Results:

• Developed an internal tracking system to maintain and track all Department of Labor

(DOL) unemployment insurance claims.

• Created a more comprehensive New Hire Orientation that included a tour of the parking

facilities and the airport terminals.

Procoaters, Inc (PCI) Lithonia, GA.

Manufacturer of industrial lighting fixtures and computer casings.

Plant HR Manager 1999 2001

• Started the Human Resources Department at this non union manufacturing facility.

• Managed all Human resources functions including: Human Resource Policies &

Procedures, Compensation & Benefits, Safety, Training & Development, Employee

Relations, and Communications.

• Responsible for recruiting, interviewing, screening, and hiring all applicants.

• Maintained compliance with local, state, and federal laws in areas of Equal Employment

Opportunity (EEO), Wage & Hour, and OSHA.

• Conducted Monthly Safety Meetings that included the viewing of safely videos or

reviewing safety literature.

Key Results:

• Started a comprehensive Plant Safety Program that included monthly meetings with all

floor associates.

D E N N I S S U M M E R L I N

Phone: 404-***-**** Page 4

• Created a Monthly Safety Flyer that spotlighted concerns/issues unique to a manufacturing

work environment.

• Implemented the Employee Assistance Program (EAP) that allowed the company to

become certified as a Drug Free Workplace.

Education

TROY UNIVERSITY Troy, AL

Master’s of Science (MS) in Human Resource Management

Activities: Worked concurrently during college as a HR Manager with Parking Company of

America

SAINT LEO UNIVERSITY – St. Leo, FL.

Bachelor of Arts (BA) in Business Administration

Activities: Served in the U.S. Air Force as a Recruiter while attending college.

Training/Affiliations

Structured Interviewing – Lopez & Associates – 2010

Management Leadership Academy – Goodwill 2010

Introduction to Workers Compensation – Goodwill – 2009

7 Habits of Successful People – Dale Carnegie Training/Stephen Covey – 2009

Ethics for Managers – Goodwill – 2009

Employment Law – Goodwill – 2009

Certificate in Internal Investigations – The George Washington Univ. – 2009

Leadership Communication Seminar – Dale Carnegie Training – 2009

Team Problem Solving & Delegation – Dale Carnegie Training 2009

Business/Store Management – The Home Depot 2006

Managing Multiple Projects – SkillPath Seminars – 2005

High Impact Presentation Course – Dale Carnegie Training – 2005

30 Hour OSHA Compliance Course – Dietrich Industries – 2003

Investigating Employee Complaints – Elarbee, Thompson, & Wilson, LLP – 2002

Human Resources Certification Institution (HRCI) Prep Course – 2002

Labor and Employment Law Sem. – Elarbee, Thompson, & Trapnell, LLP – 2001

Human Resources and the Law – American Management Association – 2000

Affiliations:

Society for Human Resource Management (SHRM) – National Alexandria, VA

Society for Human Resource Management (SHRM) – Atlanta Atlanta, GA.

Toastmasters International – Goodwill Speaks/VP of Membership Atlanta, GA.

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