Sales Customer Service
Resume:
JAMIE D. BROWN
HOT SPRINGS, AR 71913
**********@*******.***
EDUCATION:
University of Arkansas, Fayetteville, AR.
Degree: Bachelor of Arts
Major: Psychology
Arkansas Tech University, Russellville, AR.
1979 to 1981
Undergraduate Studies
Major: Psychology
EMPLOYMENT:
Tri-anim Health Services, A division of Sarnova, Incorporated, Dublin, OH.
2005 to 2010
Position: Account Manager – Arkansas
• Respiratory Therapy, Emergency Medicine, Anesthesia and Neonatal Intensive Care Medical Device and
Disposable Sales
• Cultivated and maintained key customer relationships to discover customer needs, offer effective
solutions and implement product conversion and placement in multiple hospital departments.
• Effectively presented and sold prime products, meeting or exceeding prime program goals.
• Utilized knowledge of the hospital purchasing process and GPO / IDN agreements to consolidate
purchases of both on-contract and off-contract products to reduce supply chain costs to the customer.
• Efficiently utilized the corporate sales process to promote products by presenting facts and logical
advantages, anticipating and overcoming objections and successfully closing the business.
• Successfully negotiated and closed large sales contracts of prime capital equipment.
• Company rank out of 97 reps: 3rd in Platinum Prime Product sales, 8th in overall territory growth, 20th in
overall Prime Product sales.
Independent Hospital and Homecare Medical Equipment Sales, Hot Springs, AR.
1997 to 2005
Position: Arkansas Sales Representative
• Respiratory Therapy, Audio, Cardiology, and Durable Medical Equipment Medical Device and
Disposable Sales.
• Developed and maintained positive customer relationships in multiple hospital departments and
homecare companies.
• Maintained a solid working relationship with all manufacturing partners through regular co-travel and
contact.
• Able to work independently with minimal supervision
• Realized repeat business and a high number of referrals due to my dedication to customer service and
impeccable follow-through and support lead.
National Park Medical Center, Hot Springs, AR.
1993 to 1997
Position: Marketing Representative, Pathways Psychiatric Program
Position: Recreational Therapist, Pathways Psychiatric Program
• Successfully marketed a 20 bed inpatient psychiatric facility and mental health day program maintaining
an average daily census of 19.
• Developed relationships with referral personnel at mental health facilities, hospitals and physicians
throughout the state.
• Organized and provided ongoing community education to facilitate awareness of mental health issues.
• Developed and supervised the program recreational therapy program.
Mental Health Management, Hot Spring County Medical Center, Malvern, AR.
1990 to 1993
Position: Marketing Representative, PsycHealth Inpatient Program
Position Recreational Therapist
• Successfully marketed a 20 bed inpatient psychiatric facility maintaining an average daily census of
19.5.
• Developed relationships with referral personnel at mental health facilities, hospitals and physicians
throughout the state.
• Organized and provided ongoing community education to facilitate awareness of mental health issues.
• Developed and supervised the program recreational therapy program.
National Park Community College, Hot Springs, AR.
1989 to 1990
Position: Program Coordinator for Single Parent/Displaced Homemaker Program
• Initiated recruitment of grant program participants
• Provided support via scholarships and education to Single Parents and Displaced Homemakers wanting
to receive an education and re-enter the workforce.
• Provided educational instruction on job-seeking skills, self-esteem building, time management and
career placement.
• Submitted grant proposals for additional and continuing program funding.
• Managed the grant program budget and provided monthly, quarterly and annual reporting.
• Supervised support staff.
REFERENCES PROVIDED UPON REQUEST
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