Customer Service Sales

PAMELA J. HARDY

********@*********.***

www.pamhardyjobseeker.info

SUMMARY

Versatile business professional offers marketing and administrative support

experience in several fields. A reliable team player, Pam's motivation and

quality focus will add immediate value to your organization.

QUALIFICATIONS

Expert in writing, editing and proofreading. Demonstrated computer/desktop

publishing expertise. Extensive planning and project management experience.

EMPLOYMENT

Q-Lab Corporation, Westlake, OH (2007 - 2009)

Marketing Specialist for global provider of product durability testing

equipment and services. Responsible for company literature, newsletters,

graphic arts, technical editorial projects, press relations, publicity

monitoring, advertising, website content, trade show and conference

promotion, as well as supplier relationships. Produced required monthly and

quarterly reports in Excel.

Crooked River Reading Club, Cleveland, OH (2005 - 2006)

Manager of start-up retail bookstore in downtown Cleveland.

Responsibilities included sales, customer service, marketing, purchasing,

merchandising and events management.

Penton Media, Inc. (Penton Publishing), Cleveland, OH

Marketing promotion for several groups producing industry-focused

publications. Managed sales material development and production,

advertising, internal and external marketing communications, as well as

trade show operations for multiple supervisors and media products (trade

magazines, directories, websites and events).

ADDITIONAL RELEVANT EXPERIENCE

. Public relations and administrative positions with Cleveland

advertising/PR agencies

. Self-employed marketing and advertising consultant

. Current and past freelance newspaper and magazine writing

. Professional singing/performing experience

EDUCATION

B.A., English, The Ohio State University, Columbus, OH

SKILLS

. InDesign, Photoshop, Illustrator, Quark, Word, Excel, PowerPoint,

Acrobat, Internet

. Technical writing, publicity and feature writing, ad copywriting (print

and online)

. Copy editing and proofreading with meticulous attention to detail

. Trade shows, conferences and live event coordination

. Developing and maintaining customer, supplier and media relationships

Contact this candidate