Resume

Sign in

Customer Service Sales

Location:
2155, United States
Posted:
May 23, 2010

Contact this candidate

DIANE L. COX

** ********* ******, *******, ** ***55 (781) ***-****

abmrz9@r.postjobfree.com

Dedicated, accurate, motivated employee with experience in billing, cash

posting, and accounts receivable. Recognized for meeting deadlines,

gathering all necessary information to enhance end results, taking on new

tasks, and being a team-player. Windows, MS Word, Excel and Outlook,

calculator, fax and other office equipment.

WORK EXPERIENCE

New Horizon Communications Corp 2008-

2009

Billing Specialist

. Work to resolve billing and usage issues

. Process daily, weekly and monthly carrier usage files through billing

system

. Interface with customer service, provisioning and underlying carries

. Report on and analyze usage process to ensure all items are acquired,

rated and inserted into billing correctly

. Perform monthly pre bill and post bill audits to ensure quality bill

run

. Tracking and filing of customer collection letters, tax exempt forms

. Download and Post Lockbox information

Global GP LLC, Waltham, MA (Petroleum Company) 2001-

2008

Billing and Accounts Receivable Clerk

. Entered cash application up to $100K daily in company database

. Resolved customer billing disputes and pricing inquiries, posting

adjustments to credit system after communicating with sales staff

. Performed daily reconciliation of trucking accounts and balanced with

A/P report

. Issued daily manual and automated outgoing invoices and sales journal

(Excel) after reviewing daily billing report

. Substituted for receptionist and mail clerk; answered multi-line phone

Select Appointments North America, Wakefield, MA (Recruitment firm)

1996-2001

Senior Cash Poster

. Posted daily cash receipts from lockbox to the Accounts Receivable

aging system

. Prepared daily bank deposits

. Wrote manual checks

. Reconciled accounts to the general ledger, coordinating with Finance

to reconcile

. Solved accounting problems, such as unapplied cash and short payments

. Assisted Department Manager on special billing projects

EDUCATION AND TRAINING

Lexington High School, Lexington, MA: Diploma

Success Builder Workshop,

Course on Credit and Collections

Time Management Seminar



Contact this candidate