Dana A. Davis-Sloves
danad**@juno
Professional Experience
Wells Fargo (Formerly Wachovia, WFS) Irvine CA 10/01 – Present
Executive Assistant
1. Support 3 Senior VP’s, 9 VP’s and 400+ staff.
2. Coordinate calendars for all staff using Outlook.
3. Coordinate extensive travel arrangements for I.T. Department staff.
4. Fill out proper requests to have items added into our system for purchase.
5. Work in MAGIC – create Project Tasks, enter notes, create Purchase Requests, checking that the information is correct, closing tickets, ensuring that our customers have receive the equipment they ordered.
6. Work MAGIC ticket queues for Desktop group as well as maintain my own queue.
7. Order all IT equipment that is needed for company (i.e. computers, printers, laptops, cables, software, etc.), manually in People Soft and Oscar.
8. Create, maintain, deliver, close, and file BARNEY’s (Work Orders).
9. Order/confirm and put away supplies in People Soft and Oscar.
10. Create Monthly birthday flyers for birthday cake celebration as well as maintain birthday and anniversary lists.
11. Assist directors and managers in filing, typing, copying, and coordination time off schedules.
12. Fill in for CIO’s Assistant in her absence.
13. Arrange and maintain software drawer (to include check out and check in of software to staff).
14. Send out and track packages.
15. Coordinate external full day events.
16. Provide in-house IT Department training for new software.
17. Create and distribute monthly report for department.
18. Coordinate birthday Fridays to include picking up and dispensing of cake.
19. Coordinate and execute surveys to our customers.
20. Coordinate I.T.’s annual luncheon and other annual events between four sites and approx. 400+ people.
21. Maintained budget tracking for projects, contractors, and temp associates.
22. Create extensive spreadsheets to use to create extensive reporting.
23. Create extensive spreadsheets for budget for entire department (including contractors, temp associates, and projects).
24. Create PowerPoint for quarterly “All Staff Meetings” including grafts from Excel and items from Word.
25. Create spreadsheets to carry monthly and roll to end of year reports.
26. Set up “webinars” for staff nationwide.
27. Set up teleconferences for staff and guests nationwide.
Spherion (Coca Cola), Irvine CA 12/03-9/04
Senior Administrative Assistant / Project Manager
1. Answer phone for VP, Senior Nation Sales Associates and assistant when they were unavailable.
2. Work extensively in Red Desk to locate and determine if properties and Sales Associates are correct in system for payment purposes.
3. Transcribe phone messages
4. Contact hotels and other properties to balance records.
5. Resolve issues hotels and other properties are having with product delivery.
6. Assist with setting up guidelines to new systems.
7. Assist with payment processing.
8. Make travel arrangements for Executive, Staff, and Guests to major weeklong events including Super Bowl and Major National Car Races.
9. Cover break/lunch coverage for switchboard operator.
10. Set up meetings for staff and guests and arrange for meeting space
11. Ordering and insuring produce was delivered to event on time.
12. Researched and ordered product for multi million dollar event with major customer.
13. Assisted in creating menu and insuring it’s delivery for major customer for annual event.
LA Works WorkSource Career Center, San Dimas CA 12/99-10/03
Administrative Assistant / Office Manager
1. Solely manage daily operations of satellite career center: greet and assist all visitors, respond to all phone inquires and ensure cleanliness and safety of facility.
2. Directly assist executive management with special projects and data gathering.
3. Gather/compile statistical data to generate a variety of reports.
4. Update and maintain resource directories, forms and procedure manuals.
5. Create spreadsheets to track activity/productivity and flag pending deadlines
6. Edited weekly e-digest, using PowerPoint, notifying staff of upcoming events and additional resources.
7. Assist and direct over 60 walk-in job seekers monthly in proper computer usage, Internet navigation, resume assistance and interview preparation as well as providing information on labor market, employment trends, advertised job vacancies, and job search techniques.
8. Represent the agency within the community and assist with marketing efforts through development of print ads, conducting phone surveys to determine market needs, and population database of local employers.
9. Research and maintain large file of community resources, including educational, mental health, food and shelter, medical, and public services.
10. Review over 350 program files annually to ensure accuracy and completion with 0 audit findings.
11. Perform routine office support duties, including answering multi-line phone, ordering supplies and maintaining office equipment.
12. Conduct intake interview, determine eligibility to program services and set up new files.
13. Interpret and explain program rules and regulations.
14. Track and tabulate statistical data to report program performance.
15. Attend County meetings to promote our program and encourage participants to join us.
Education
Chaffey College
1. Associate of Arts Degree
Ron Kaufman & Associates
1. Time Management
Business Classes
1. Conference for Administrative Assistance
2. Business Grammar for Busy Professionals
3. Conference for Administrative Professionals
4. Leadership and Supervisory Skills for Women
5. Communication with Confidence
6. Powerful Communication Skills