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Customer Service Sales

Location:
Irvine, California, 92606, United States
Posted:
May 24, 2010

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Natalia Starostina

**** ****** *****, ******, **

Email: abmrq9@r.postjobfree.com

cell : 949 *** ****

Product Manager with experience of product marketing (sensors and analytical instrumentation), sales and applications support

seeks position in Product Marketing Management.

Summary of Qualifications

Presentation Skills Product Portfolio Management Customer oriented product support

Professional Experience and Skills

Marketing

Designed marketing plan and budget with a set of tangible milestones

o

Coordinated new product launches: initiated beta site programs, directed Marcom efforts, advised on price,

o

communicated marketing objectives and product information through Web PPT, e newsletters and launch package

Trained sales force and customer service on new products: features and benefits, selling points, applications

o

Developed and updated marketing collateral material: provided functional content of the website, e

o

newsletters, brochures, flyers and articles. Worked closely with Marcom and PR

o Organized and implemented new product/technology dedicated sessions at conferences

Presented, advocated, demonstrated company products at conferences, seminars, sales meetings and

o

trade shows

Supported sales force and customer service through conference calls, Web PPT and product training.

o

Communicated product line updates in monthly e newsletters

Conducted sales force surveys to get feedback on product performance, competition and customer

o

preferences

Product Management

Documented concept for new products: anticipated market needs, required cost, projected sales, technical

o

specifications

Prioritized engineering developments, pre production and promotional projects for the product line.

o

Forecasted booking for inventory planning meetings

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Optimized marketing campaigns for new, growing, mature and declining products

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Encouraged continuous quality improvements in all processes

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Kept management informed on key sales inquiries and product developments. Presented product status

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update to upper management every quarter

Project Management

Performed competition analysis and identified new opportunities for market penetration

o

Managed a group of software developers. Provided original GUI design, desktop icon design, GUI flow

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diagram, list of features, test data and applications feedback for software engineers

Directed web site design and development

o

1

Natalia Starostina

1607 Reggio Aisle, Irvine, CA

Email: abmrq9@r.postjobfree.com

cell : 949 *** ****

Led the development of sample preparation for a specific application in atomic force microscopy (AFM).

o

Mentored and guided interns through all the steps of the projects

o Reviewed application/research papers, senior design projects

Supported sales, manufacturing and customers on applications and use of company products

o

Research

Performed original research from initial design to final implementation, data analysis and publications.

o

Initiated a new project involving use of research facilities at National Laboratory.

o

Employment History

Wi Fi Sensors Inc., Kirksville, MO, Director of Marketing 2009 2010

Emerson Process Management, Rosemount Analytical, Irvine, CA, Product Manager 2007 2009

Pacific Nanotechnology Inc. acquired by Agilent Inc. in 2009, Applications Engineer 2002 2007

University of California Los Angeles, Los Angeles, CA, Staff Research Associate III 1999 2002

Technical Skills

Products: Wi Fi sensors, pH sensors, AFM Measurements: pH, AFM, SPM, TEM, SEM, DLS

SW: WebEx, ACT, GoogleAnalytical, Mantis, SPIP, MS Office’07

Education and Training

Product Management, course at University of California Irvine 2004

M.S., Ph.D., Material Science, St Petersburg Polytech. Institute; Kursk University, Russia 1994, 2009

Languages

• •

English (fluent) Russian (native)

Recent Travel Experience

USA, Canada, Mexico, Japan, Germany

Other Achievements

“Women’s Health” magazine ( Russian edition), contributing writer 2010

“Apprentice” show, NBC, audition 2010

“Art in Science” MRS competition, finalist 2007

Master of Science with Honor 1994

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Natalia Starostina

1607 Reggio Aisle, Irvine, CA

Email: abmrq9@r.postjobfree.com

cell : 949 *** ****

Master at Sport, competitive swimming 1988

Publications

More than 15 publications in various journals and magazines: “Processing Magazine”, “Material Science and Engineering A”,

“Scripta Materilia”, “Journal of Materials”, “Microscopy Today”, etc; complete list of publications is available upon

request

Volunteering

PTSA, WHS – fundraising, web consulting, publicity

Saint Barbara Church (OC)

Professional Affiliations

WITI – Society of Women in Technology International

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Contact this candidate