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Sales Service

Tempe, Arizona, 85281, United States
May 24, 2010

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******** R. *****

****. University Dr. #***


Tempe, AZ 85281


Strong work ethic, keen sense of detail, excellent in team working

environments, solid organizational skills, and proficient in

mathematics, statistics, and logic. Skills include:

. Software Applications: Microsoft Enterprise 2003/2007, Access,

Excel, Word, PowerPoint, Publisher, Info path, One Note,

Outlook, HP Service Desk, Flash, EViews, Raiser's Edge

. Desktop Publishing: Illustrator, Photoshop, Publisher and Adobe

. Operating Systems: Windows 95/98/2000/2007/XP/Vista/ Windows 7

Young Women's Christian Association (YWCA)/(YMCA) - Saint

Paul/Minneapolis, Minnesota

June 2007- Aug 2009

Member Service Representative/Kids Care Instructor

. Perform accounting functions on all sales of memberships, classes,

personal trainer sessions and all pro shop sales

. Collaborate with workers on organization policies and duties

. Focus on solid quality and process with YWCA Raiser's Edge database

to track member's log-ins

. Verified all paperwork submitted for accurate completion

. Serve as a positive role model for children

. Keep the children involved in structured activities; interact with

the children by reading stories and/or playing games

Environment: Microsoft Enterprise 2003/2007, Access, Excel,

Word, PowerPoint, Publisher, Raiser's Edge.

Advanced Communications Incorporated - Roseville, Minnesota

June 2006- Jan


Installation Technician

. Offered exceptional product knowledge on digital cable, internet,

and phone services

. Properly operate and maintain installation, service tools and


. Mapped sales, order taking, and service calling to customers

. Ensured the proper grounding according to the National Electrical

Code (NEC) to protect the customers from electrical shock

Environment: TomTom GPS System, Microsoft Enterprise 2007,

Access, Excel, Word, PowerPoint.

Marshalls/ The TJX Companies, Inc. - Edina, Minnesota


2005- Aug 2005

Cashier/Sales Associate

. Ensured the proper processing and display of merchandise

. Aid customers in locating merchandise

. Controlled floor moves, merchandising, display maintenance, and


. Ensure that each customer receives outstanding service by

providing a friendly environment and explaining awareness of all

promotions and advertisements.

. Assist in ringing up sales at registers and/or bagging merchandise

B.B.A, Accounting, Concordia University, Saint Paul, Minnesota

May 2009

. Eagle (Acorn) Scholarship

. Black Empowerment Student Alliance (BESA)

. Concordia University NCAA Division II Indoor/Outdoor Track and


. Concordia University Track & Field Captain

. Mesabi Range Community College NJCAA Basketball

. Mesabi Range Community College NJCAA Football

. Concordia University Student Athlete of the Year Nominee

. North Sun Collegiate Conference (NSIC) Athlete of the Year

. NCAA Athlete of the Year Nominee

. National Black Accounting Association

. Northern Stars AAU Track and Field Volunteer Sprinting Coach

. United States of America Track and Field Member

. Arizona Athletic Group Elite (AAG), professional athlete

******** ***** References



Dr. Cheryl Chatman, Ph.D.

Director, Diversity Affairs

Concordia University

Diversity Department



(Executive Vice President and Dean of Diversity)

Jarred Sampson, B.A.

Concordia University

Track & Field/Cross Country



(Head Coach)

Dennis Zimmerman, CPA, MBA

Concordia University

Bachelor of Business Administration; Accounting



(Undergraduate Professor)

Robert Aspholm, B.A., M.A

Loyola University, Chicago

University of Illinois at Chicago

Employment Programs Coordinator



(Former Co-worker)





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