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Project Manager Customer Service

Location:
Houston, Texas, 77023, United States
Posted:
May 25, 2010

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Onyii Deborah Brown

**** **** ******, ******* ** 77023

Phone (832) ***-**** • E-mail abmrlm@r.postjobfree.com

Work experience

**/** – 01/09 First Capital Commercial Finance Houston, TX

Commercial Real Estate Finance Consultant

Originated over $550MM in commercial real estate loans ranging from $100,000 up to $50MM.

Identified business opportunities, developed existing customer base, and initiated new client

relationships with moderate to high net worth individuals.

Constructed equity partnerships between borrowers and investors by identifying common financial

goals and objectives.

Created detailed financial proposals by evaluating financial statements and identifying products that

met the needs of the client and project.

Negotiated contracts and financial agreements that worked in the best interest of clients and investors.

Managed due diligence process for multiple financing projects simultaneously.

Oversaw all aspects of company commercial finance departmental activities such as day-to-day lead

generation, quality assurance, staff management and support, client support, market research, and

closing deadlines.

Developed and implemented company-wide business development strategies, training manuals,

templates, and marketing materials.

02/08 – 05/08 Center for Reform of School Systems Houston, TX

Marketing and Special Project Manager, Short-term Project

Managed the planning, analysis, and implementation of the re-branding strategy for the organization.

Coordinated the creation of new logo, content development for print materials and website.

07/03 – 01/04 Dana Carson Ministries Alvin, TX

Director of Marketing

Create marketing campaigns, printed collateral, and web presence, using market research and

performance analytics to drive audiences to attend DCM activities such as national conferences,

crusades, theatrical productions, speaking engagements, and publications.

Managed in-house and outsourced resources (technology, personnel, and vendors) to execute

cohesive, focused approach to electronic, print, event, and personal outreach.

Developed annual marketing budget, three-year rolling marketing strategic/business plan, work-flow

processes, and administrative support, including processing of invoices, maintenance of production

schedules, and development of comprehensive communications calendar.

Wrote and coordinated the design of flyers, brochures, press releases, PSA, e-newsletters, banners,

video and television broadcast, and other print and electronic resources.

05/02-05/03 Austin Lyric Opera Austin, TX

Development Coordinator for Special Projects

Coordinated and managed all aspects of major fundraisers including the annual Opera Ball, Opening

night dinners, and special events that generated over $120,000 for annual opera budget.

General duties included, managing volunteers, organizing and developing marketing strategies, and

soliciting and maintaining donor relationships. Other duties included, producing weekly development

reports on revenues and donor contributions and acted as grant administrator for government and

state funding sources.

05/01 -09/01 Smith College Northampton, MA

Summer Program Coordinator

Coordinated numerous summer programs and events on Smith College Campus that included; summer

camps, facilities rentals for weddings, concerts, and special events.

02/01 -05/01 Nigerian-American Technical and Agricultural College Abia, Nigeria

Current Board Member - Systems Manager – Short- term international project

Coordinated the import of two large containers with over $10MM worth of educational resources and

medical equipment from the United States to Nigeria.

Coordinated and marketed the grand opening of school to government officials, church leaders, and

dignitaries.

Developed and documented business center operations and procedures to construct training manual.

Trained and evaluated over 25 business center staff members on basic business operations and

customer service practices.

Created reports and newsletters on school’s progress for donors and stakeholders in the United States.

09/00 -02/01 International Foundation for Education and Self Help Harare, Zimbabwe

Fellow Recipient – Short-term international project

Administered micro-loans to local women within underserved communities.

Trained small businesses on basic business operations and book keeping skills.

Conducted funding orientations for loan recipients.

Provided weekly operation reports to donors and project stakeholders in the United States.

08/99-08/00 Arena Stage/Living Stage Theatre Company Washington, DC

Marketing/PR Assistant Fellowship

Developed brochures for company workshops and performances.

Identified advertising media for target markets.

Lead research on target markets.

Assisted in development of marketing plans for advertising campaigns.

Designed and oversaw production of press packs.

Managed group sales.

Coordinated volunteer program.

09/99-06/00 Tribute Production, Sprenger Lang Foundation Washington, DC

Assistant Publicist, museum & theatre collaboration of Leaving the Summer Land, inspired by Jacob Lawrence.

Developed relationship with community and art organizations to promote new production company.

Created promotional packages for target market.

Supported publicist with all marketing and press efforts such as radio ads, PSA’s and press releases.

education

Bachelors Business Administration Marketing, University of Massachusetts, Amherst MA 1999

International Business & Marketing, University of Manchester, Manchester England 1997-1998, Exchange

Student

CURRENT RELEVANT PROJECTS:

Interior Decorator - EaDo Custom Sofas, Houston TX

Hope Africa Project Coordinator NFL players trip to Haiti March 15 – 19, 2010 in partnership with Yele Haiti

CURRENT BOARD MEMBERSHIP:

Hope Africa Foundation, Trustee over Marketing and Business Development

Nigerian American Technical and Agricultural College (NATAC), Trustee

Global Restoration Initiative (GRI), Volunteer



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