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Sales Manager

Location:
Tampa, Florida, 33647, United States
Posted:
May 25, 2010

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**** *. ******** ****** . *****, Florida *****

Phone (813) ***-**** . E-mail *********@*****.***

******** D. ********

Objective

Seeking a responsible position where my related education and

experience will be utilized.

Summary of qualifications

Goal oriented, hard worker with supporting background

Energetic self-motivator

Dynamic leader and team builder

A+ Certification

Intense hands on training with All Windows based operating systems

Training with Active Directory, Cisco, TCP/IP, AutoCAD and network

monitoring tools

Vigorous skills using Linux

COMPUTER/ TECHNICAL SKILLS

Hardware Skills/ Protocols: Thorough knowledge of DSL/Cable

connectivity, Ethernet & Fast Ethernet network topology; LAN/WAN, TCP/IP

protocols, Telnet, Frame Relay, ATM, VPN, DNS, DHCP and dynamic routing

protocols including RIP, IGRP, EIGRP and OSPF. Other expertise includes

capacity planning, policy routing, and route redistribution, access list

design, layer 2/layer 3 switching.

Work experience

May 2009-Present

20/20 Telecommunications

Sales Manager

Provided business to business sales for Verizon Fios

Created a sales team that included 9 associates

Exceeded goal expectations

Provided training and motivational sessions for new hires

Responsible for sales tracking and creating new marketing strategies

January 2007-Present

Technology Headquarters

Owner/Operator

Responsible for making new accounts.

Organize solutions for after sales care.

Sales various types of microcomputers IBM, Macintosh, Hewlitt Packard,

and Compaq as well as other various compatible laptops and systems.

March 2003 - June 2008

Interior Woodesign, Tampa, Fl

Technical Support /CNC Programmer

Write programs for operations to maintain and create files and

folders.

Coordinated safe migration and installation of systems updates for

systems enhancements and administration.

After business hours, performed customer support role by pro-actively

notifying customers and follow-ups on issue resolutions.

Hardware and software installation, support and maintenance.

Support for client/server environment to ensure access to central

office using Windows 2000.

Responsible for configuring and troubleshooting clients' network using

several monitoring tools and Remedy-based ticketing system.

July 2002 - September 2004

Florida Metropolitan University, Tampa, Fl

Computer Lab Technician

Assist students and staff with training and proper use of software and

hardware effectively.

Used trouble management tools to monitor and ensure health of software

updates and network utility. Saved cost by reducing software and

network downtime and ensuring constant 24hr user support.

Responsible for researching, security monitoring, providing audits of

network management, and metrics reporting.

Maintained up-to-date hardware and software inventory, server back-ups

and off-hour system maintenance and upgrades.

Education

Everest University Tampa, Fl October 2008

A.S. Computer Information Science

Concentration in Network Administration

University of South Florida Tampa, Fl August 2002

A+ Certificate

Leadership and Diversity trainings and Certificates.



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