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Customer Service Accounts

Location:
Los Angeles, California, 90057, United States
Posted:
May 26, 2010

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*** *. ******** ** #*

Los Angeles, CA ***** Phone 213 ***-**** ********@*******.*** ***** J.

********

Objective

Experience 2006 - 2010 Outlook Amusements Inc. . Hollywood, CA

Risk and Fraud Credit Specialist

Analyzed credit information and verified with

financial institutions.

Responded to chargeback disputes and inquiries.

Created database to obtain and accurately maintain

banking information.

2001-2003 - 2007-2010 Deardens Furniture Store

Los Angeles, CA

Collector / Skip tracer

Collected past due accounts from 10 to 120 days

delinquency.

Skip trace on first payment defaults and accounts

over 90 days.

Granted credit to customers by way of Credit

interview process

2004 -2006 HSBC Pomona, CA

Collector / Customer Service

Called on past due account, provided payments

methods to bring accounts current. .

Provided financial services, on loans, banking, and

credit cards

Provided customer service on banking needs.

2003 -2004 Universal City Nissan. Universal City,

CA

Senior Collector / Accounts Receivable

Collected on down payments, and Dmv Fees, and

enforcement fees.

Reposed Vehicles unable to be financed.

Skiptaced on fraud accounts.

2000 -2001 Robinsons-May Co. North Hollywood, CA

Collector

Calling customers on past due accounts taking

payments.

Customer service and making arrangements for future

payments.

Dealing with 10 to 60 day delinquency

Education 1999 - 2003 Los Angeles City College Los Angeles,

CA

A.A. Marketing

Skills Computer and Internet Savvy, Microsoft word, excel

PowerPoint, Outlook, Photoshop, and illustrator.

Spanish Spoken and written, 10 key touch, Credit

report knowledgeable, skip tracer. Credit Report

knowledgeable. Accurint, Knowledge of Fair Debt

Collection Practices Act,



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