Sales Customer Service
Resume:
*** ******* **** ****** ****, TX 77573
Cell: 917-***-****; E-mail: **********@*******.***
~ VALUE CREATING EXECUTIVE ~
PROFILE
PRESIDENT or COO of a Fast Growing Company to Create Value & Increased
Profitability. Operations Executive Specialist with over 30 years of
success in creating/building good-to-great teams & integrating
Sales/Operations/Finance maximizing revenue/profitability/shareholder
value.
SELECTED CAREER ACHIEVEMENTS
GREW REVENUE BY 200% IN 30 MONTHS, exceeding industry standard EBITDA
following the acquisition stage of growth. Assembled and focused on
"transition of branding", exceptional customer service, highly
charged/superior management team, experienced GMs & cheerleading.
INTEGRATED OVER 20 ACQUISITIONS THROUGHOUT NORTH AMERICA, Alberta Canada &
Mexico by assembling/leading the management team, restructuring, branding,
blending acquisition personnel with industry leaders and initiating vital
business systems for a smooth transition. Required my focus personally on
the traits of "good to great" culture.
RELEASED BURDEN OF FDA "CLINICAL HOLD" FOR BIOTECH IPO by leading &
assembling a time-sensitive, highly specialized team of FDA experts, while
working very closely with the FDA. The crippled-company's release took < 9
months & allowed IPO.
RESTRUCTURED TURNAROUND TO WORLD'S TALLEST BUILDING BID AWARD- under this
leadership, made drastic soup to nuts changes (including Partners) to
turnaround the financial state AND culture of this 40 year old, well known
international firm to bid award.
STARTUP TO NATIONALLY RECOGNIZED & NYC AGENCIES-PREFERRED 24/7 multi-
disciplinary consortium in a niche business that grew to become a house-
hold name in the industry within less than 5 years. FIRST 24/7 business of
this type EVER in New York City.
DEVELOPED NATIONWIDE SALES STRATEGY THAT GREW REVENUE 25-30% by integrating
a team of core operations and sales associates who focused on the top
nationally-recognized prime, multi-office (>75) client types, with a
specific strategy to close.
CORE COMPETENCIES
Good to Great Team Successful Business Turnaround
Specialist Owner Specialist
Revenue Growth Bottom Line Hands-on Operational
Generator Driven Exec
EBITDA Focused Efficient Decision Skilled
Maker Negotiator
Management Team Strategic Market Quality Service
Developer Focused Focused
Customer-Focus Sales Effective Problem High Level Education
Driven Solver Trained
EDUCATION
Doctorate - Texas A&M University (80)
Masters Degree - University of South Florida (76)
Bachelor Degree - Long Island University (74)
Lived in 4 countries, likes to travel, read, & sail and a dedication to
family and quality/service
PROFESSIONAL EXPERIENCE
COO Energy Maintenance Services
Houston, TX 2007 - Present
Integrated over 20 acquisitions throughout North America, concentrated in
the Gulf Coast Energy corridor, SW US, Alberta Canada and Mexico for this
leading O&M Pipeline Company. The integration included restructuring,
branding, blending acquisition personnel with industry leaders, and
installation of operational-financial systems to name a few. BUT the
most important contribution was to create the right "good to great"
culture within the diversified team of this "one stop shop" energy
service company that has, in turn, will change the way pipeline &
maintenance is managed. This important integration & culture change
resulted in rapid financial growth from ~ $100M to $300M in '08-'10.
CEO Tompkins International, LLC New York, NY
2002- 2007
Founded this business consulting/financing firm by utilizing experience
from previous roles as a seasoned, business executive to fill and/or
mentor any of the "3 C's" (CEO/CFO/COO or partner). Client services have
included international, start-ups & expansion financing,
reorganization/profitability/business development,
& operational mgmt. Clients include energy service, engineering, law,
remediation and architectural firms.
CEO Diversified Env. Solutions Intl., LLC New York, NY
2004 - 2007
Founded to provide creative & unique applications to conventional
remediation to clean up contaminated real estate. This patented
process is also used for enhanced oil recovery (EOR) in the oil &
gas industry. Responsible for business development, scientific
operations and overall growth in the Tri-State area. Partnered
with parent (public) company to buy/clean-up prime NYC real estate
CFO Lehr Consultants Intl. New York, NY
2003 - 2007
Increased profitability, drove sales/fine-tuned the operations of
this well-known, international, MEP engineering firm. As this role
progressed, was influential in strategizing and creating a new,
merged, international partnership [Lehr Consultants International
LLP & LLC], which consists of partners from Lehr Associates, Steve
Paul & Partners (an Australian Hydraulics firm) and George Langer &
Associates (NYC/Tri-State residential MEP firm). Lead the Board of
Directors. Awarded a $45M project designing the tallest building
in the world (Dubai) in '06 among other famous structures.
COO John E. Osborn, PC New York, NY
2002 - 2007
Developed, lead and managed the "business of law" at this 14 years
old law firm, including expansion of services focused on
Construction Project Mngt. & Environmental issues. Built
foundation business to attract superior counsel (including ex-
prosecutors) to maximize firm growth, profitability and litigation
strength.
VP- Process Science Isolagen Houston, TX
2001 - 2002
Developed the initial foundation phase of laboratory operations and
systems development during the time the company changed from private to
public status.
. Successfully accomplished the release of the company's FDA "clinical
hold" that plagued the company's growth and subsequently produced the
immediate ability to go public.
. Designed/Launched the design of a 21CFR Part 11 compliance software
system utilized to worldwide operations.
. Designed & supervised the FDA/ISO-regulated facilities & in Houston,
London, & Sydney, Australia
President Scientific Laboratories New York, NY
1988 - 2001
Founded the initial environmental lab in '88 and built the company into
a nationally recognized, multi-disciplined consortium. Directly
responsible for all business (marketing/sales), operational/financial
dvlpmt.
. Launched the first 24 hr./7 days/wk. environmental lab
in NYC Metro area in '93 (this tripled total company
sales in 18 months & established us as "lab of choice"
for the Port Authority of NY/NJ, MTA & SCA in NYC).
. Designed a proprietary software that increased
production 50%; decreased personnel 33%
. Directly responsible for national and district sales.
Moved to each start-up to develop local and national
sales & marketing strategy. This "hands-on" approach
resulted in an immediate 25-30% increase in sales.
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