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Customer Service Sales

Location:
Cleveland, Ohio, 44143, United States
Posted:
May 23, 2010

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**** M. ****

Cell: (216) ***-**** Email: ******@*********.***

Education:

****-*.*. ********** (concentration in child development)

Edinboro University of Pennsylvania

QPA: 3.48 Cum Laude Award and Dean's List

Objective:

Seek position as a recruiter where I can use my communication, sales, and

customer service skills to select the best workforce according to the

requirements of the company.

Professional Experiences:

Family Heritage Insurance, OH Jr Claims Examiner

1/2009-Present

Processing of screenings, cancer and intensive care claims according to

department guidelines

Assist in clerical tasks including:

o Opening and date stamping incoming mail

o Pulling existing claim files/setting up new claim files

o Maintain incoming mail count Excel sheet

o Sending out claim payments and updating the system with payment

information

o Filing and maintenance of claim room organization

Knowledge of the policies and communicated with policy holders regarding

claims

Established and implemented the wellness committee which consists of

monthly meetings and newsletters

LA Fitness, PA Personal Trainer

7/2008-9/2008

Developed safe and effective personalized fitness programs for all levels

of participants

Knowledge of various fitness trends and movements

Conducted fitness consultations and assessments

Personal training sales and customer service to members and guests

throughout the club

Menorah Park, OH Infant Teacher

10/2007-6/2008

Attended to children's health, safety, and nutrition

Furthered language development through story telling and other activities

Assisted in building social skills through play and activities

Identified signs of emotional or development problems/gains

Volunteer and Community Service :

. Participated in numerous dance-a-thons for Make a Wish Foundation

. Volunteered for Special Olympics.

. Collected school supplies for the S. June Smith Center

. Participated in numerous can food drives

. Raised money for the S. June Smith Center and Special Olympics.

. Raised money for breast cancer education and awareness

. Fundraisers for harvest for hunger

References:

Available upon request



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